Q&A for How to Bring a Pet on a Lyft Ride

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Do I have to crate? My dog is well-behaved, and petrified in crate.

Community Answer

It's up to the driver. Ask when you calling ahead. If it's OK, be sure to bring a clean blanket or towel to place on the seat.

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Question

How to verify a service dog?

Robbieleeactor

Community Answer

Legally, you only have to answer the question: "What service does the dog provide for you?" Keep in mind that an honest answer is best as making a false statement is against the law. No paperwork or special collar or dog vest is required in California.

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Question

Can I bring an emotional support dog on a Lyft ride?

Community Answer

Yes, an emotional support animal has the same rules as a pet. A driver is not legally required to take you anywhere with the dog, however, since it is not a service dog.

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Question

Will Uber or Lyft allow my cat in a carrier?

Community Answer

This tends to be up to the driver, so you should call them as soon as you book them to make sure they will allow your crated cat in their car. Some may object if they're allergic to cats, so be proactive and find out ahead.

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Question

If the driver refuses to take a non-service dog on a Lyft, do I still get charged?

Community Answer

Lyft says to contact them and tell them the reason for the cancellation and they will take care of the fee.

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