Q&A for How to Clean an Xbox Game Disc

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Question

What else can I use to clean a disc without touching it?

Florisa-Leila Ramos
Cleaning Expert
Florisa Ramos is a Cleaning Expert based in Leominster, Massachusetts. Florisa founded Office & Home Cleaning in 2017 and brings over 20 years of experience in the house cleaning industry. With a 5-star rating on Google, Office & Home Cleaning offers deep cleaning, move-in and move-out cleaning, and office cleaning services. Florisa has a Bachelor of Business Administration (B.B.A.) degree from Mount Wachusett Community College.

Florisa-Leila Ramos

Cleaning Expert

Expert Answer

Using compressed air is a great option. Just hold the can upright and give a few short bursts across the surface of the disc to blow away dust and debris. This method works well because it removes particles without the risk of scratching your disc or leaving any fingerprints. For stubborn spots, you can use a soft, lint-free cloth to gently wipe the disc, holding it by the edges to avoid touching the surface.

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Question

How do I get a disc working after it's been in a house fire?

Jackson Quesinberry

Community Answer

If the plastic is melted in any way it is irreparable.

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Question

One of my games always freezes at a certain point. What should I do to fix this?

Community Answer

Clean the disc with toothpaste, and also clean your console's laser lens with a dedicated lens cleaner.

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Question

How do I clean the laser lens on my Xbox?

Community Answer

You can buy a laser lens cleaner. You may to give it a few tries as it tends not to load at first.

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Question

What do I do if my 360 crashes when a backward-compatible game is put in?

Community Answer

Clean the disk. If that does not work, use toothpaste. If that doesn't work, check to see if any other backward-compatible disks are working. If not, check the native disks. If those don't work, clean the laser.

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