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Q&A for How to Recover a Disabled Facebook Account
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QuestionCan I recover my account without the email address?Community AnswerYes, if you've given your mobile number before your account was blocked or hacked. If that is not available, try contacting Facebook's customer support for help.
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QuestionWhat is the next step after I have my confirmation code?Community AnswerPut the confirmation code into Facebook the next time you login.
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QuestionHow do I recover my account if I have forgotten the password?Community AnswerYou can reset your password by going to the official Facebook page. Click on "forgot password" and follow the instructions.
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QuestionWhat if the page says my account isn't disabled when it is?Community AnswerIt sounds like the issue might be behind the scenes, so you may just need to contact Facebook support and ask them what the correct steps are to fix the problem. It's possible that they have to fix it themselves.
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QuestionWhere do I find the email notification from Facebook?Community AnswerGot to your email account, which you used to create the Facebook account. Then look if you have any emails from Facebook.
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QuestionWhat should I do if I get a message that says my identity has not been confirmed?Community AnswerIf it gives you any further instructions, follow them to confirm your identity. (This may involve confirming your email address.)
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QuestionHow do I know if my appeal about my disabled account was received?Community AnswerYou don't know until they contact you or until you can login. It usually only takes a short time once you submit the form to be able to access you account again so you should try to login if you haven't yet. If it still doesn't work you will have to contact Facebook and be patient.
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QuestionI sent my ID in at least 5 times, and my page still was disabled. How can I get it back?Community AnswerYou can keep trying to contact Facebook to restore the account, but at this point it might be easier to just create an entirely new one.
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QuestionHow long is it before I receive the Facebook appeal on a disabled account?Community AnswerFacebook tries to reply as soon as possible; you should hear back within 3 - 4 business days.
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QuestionInstead of logging into my account, I opened a new one in the same name. I need to retrieve all my contacts and posts from the original one. What should I do?Community AnswerAbandon the new account, and log in using the e-mail address of your old account.
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QuestionWhat can I do if I forget my old account's email address and password?Community AnswerYou have several options here. You can either go through the process of resetting them, or you can use a new email address to create a completely new account.
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QuestionHow can I access Facebook support if I can't access my account?Alexander SoieferCommunity AnswerAfter you log in, you will be redirected to a page from which you can appeal your deactivation. If you have forgotten your password you are still able to reset it, even after the account has been disabled.
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QuestionHow long will it take to get an e-mail for reactivating my Facebook account?Community AnswerIt shouldn't take very long after the request. Try refreshing your inbox. If it's still not there, check your other folders, such as Spam, Social, etc. If it's still not there, request another email. If this method doesn't work, I am afraid you may have to create a new Facebook account.
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QuestionI'm trying to create a new Facebook account. The email address entered by me is shown as disabled. What should I do?Community AnswerOpen your email and test it out! If you've been receiving emails on your end, the problem most likely has to do with the Facebook servers. If this is the case, try refreshing the page, or closing the window and trying again. If you're not receiving emails, you may need to reset your password (as this gives the email servers a chance to "refresh"), or possibly create a new email.
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QuestionHow long does it take to restore the account after filing an appeal?Community AnswerThe length of time will vary from person to person depending on the exact circumstances, but it could take anywhere from a few days to a few weeks to restore the account.
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QuestionWhat can I do if my Facebook account was deleted by Facebook because someone reported that my account does not belong to me?Community AnswerContact Facebook to clear up the issue. If your account can't be recovered, you can start up a new account.
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QuestionCan I change my date of birth in my disabled account?Community AnswerNo, you cannot use your account at all when it's disabled. Follow the steps in the article above to get your account back and if it's successful, you can probably change your profile details again.
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QuestionIs it possible to appeal a Facebook deletion that is after the 30 day window?Community AnswerNo, since 30 days is the maximum of a disabled account staying open, unless you log back in.
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QuestionCan I create another account with the same number?Community AnswerNo. If a phone number is attached to an already-existing account, the number cannot be used for any other accounts.
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QuestionFacebook is not responding to my emails. What can I do?Community AnswerThey are just very busy. Give it some time, as they are likely dealing with hundreds of other users with the exact same problem.
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QuestionHow can I recover a permanently disabled Facebook account?Community AnswerYou cannot. The only thing you can do is create a brand new account, since disabled accounts, once a specific amount of time as passed, cannot be recovered.
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QuestionHow can I delete my Facebook account?Community AnswerTo delete your account on Facebook, you must go to your settings, and then the privacy section, and click "your Facebook information", click the section "deactivation and deletion", and select the delete option.
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QuestionIf my Facebook account name and date of birth are not same as on my ID card, what can I do?Community AnswerCall Facebook and explain why you did that. Next time use your real date of birth instead of a fake one. You can hide your birthdate in the privacy settings.
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QuestionHow can I recover my Facebook? I mistakenly pressed "invisible." What can I do to reopen it?Community AnswerSince you just pressed the deactivate on it, you're in luck. Just sign back in with your password and phone/email, and your profile will be back up. If you ignore a disabled account for 30 days, it will be permanently deleted.
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QuestionIf you have not used your account in years, what happens to it?Community AnswerIt may still be active or it may have been disabled if the inactivity is suspicious.
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QuestionI deleted my Facebook account less than 30 days ago. How can I get it back?Community AnswerIf 30 days haven't passed since you deactivated your account, you can reactive it. Just sign in as you normally would and your account will come back up.
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QuestionHow can I retrieve my old Facebook account?Community AnswerYou would have to remember the log-in details, such as phone number, password, and what username you picked out.
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QuestionA hacker changed my email address and phone number, and the account is disabled.Community AnswerYou'd have to call Facebook via phone and tell them your details and what happened.
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QuestionMy friend's Facebook account has been disabled for more than 30 days. What should he do?Community AnswerWhen an account is disabled that long, it will be permanently deleted. He should create a brand-new account if he wishes to use Facebook again.
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QuestionI forgot my password. I clicked on "Forgot password" but never got a code.Community AnswerBecause your account is disabled, you can't do anything with it, including changing the password.
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