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QuestionHow do I access my extensions on Google Chrome?Community AnswerGo to the upper right hand corner. Click the symbol that has 3 horizontal lines. It should open a menu. Hover your mouse over "More tools" and click "Extensions."
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QuestionWhat do I do if Chrome is not closing properly?Community AnswerOpen up Task Manager by pressing Ctrl-Alt-Delete. End the process.
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QuestionHow can I remove a virus from Chrome when the Chrome Cleanup tool crashes the computer?Community AnswerRunning an antivirus, such as Malwarebytes or McAfee, should solve the problem. If not, try uninstalling Chrome, scanning your computer with an antivirus, and then reinstalling Chrome.
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QuestionWhy can't I open some websites in Chrome?Community AnswerIt depends on the websites, and what country you live in. If you live outside the U.S., there may be sites you are unable to access for a number of reasons. If you live in the U.S., then I would reinstall Chrome.
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QuestionMy WiFi is working, but I cannot open Google Chrome on my computer. What can I do?Community AnswerRedownload Google Chrome, or delete the shortcut and open it from the source.
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QuestionChrome does not display text properly from some websites or web Interfaces. What can I do?Community AnswerSometimes certain websites' CSS is just not a good fit with Chrome. Chrome also has some issues with JavaScript. Try an alternate browser like Firefox or Edge and see if that fixes the problem.
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QuestionWhy will Google Chrome not open for me?Community AnswerCheck that your browser/computer is updated and consider re-installing. Check for viruses and make sure your anti-virus is fully operational. If you have talked to a specialist (computer store) and tried multiple websites, consider using a different browser or purchasing a different computer.
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QuestionThe latest Windows update made it so that the Chrome browser will not load. What can I do?Community AnswerYou can try re-installing the update, or going back the a previous installation. You can do this in the settings app in Windows 10, and the control panel in Windows 7. Or, you can uninstall and reinstall the Chrome browser.
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QuestionChrome opens but it doesn't load anything, so Google isn't there. When I search for something it doesn't actually do anything. What should I do?Community AnswerStart>Search>Control Panel>Programs>Programs and Features>Google Chrome>Uninstall>"Follow on screen instructions." The last step is to reinstall Chrome.
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QuestionWhat do I do if Chrome is not responding?Community AnswerRestart your computer or try using a different browser like Firefox or Safari.
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QuestionWhat can I do if Google Chrome uses large amounts of memory, stops responding, and crashes whe playing videos?Community AnswerTry uninstalling and reinstalling Chrome. When you reinstall, make sure you limit the number of extensions you have installed. Also, limit the number of tabs you have open at one time -- more tabs means more memory. Finally, clear your stored browsing data every once in a while.
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