Download Article
Download Article
Is your nano not responsive, frozen, or not playing music? More serious issues that can't be fixed by restarting can usually be fixed by a factory reset, which will delete everything from your iPod. This wikiHow article teaches you how to restart your iPod Nano 7th Generation , 6th Generation , and 5th Generation and older , as well as how to perform a factory reset .
Steps
-
Press and hold the Sleep/Wake button and the Home button at the same time. You'll need to continue holding them down for a few seconds. [1] X Research source
-
Wait for the Apple logo to appear. The screen will go black and the Apple logo will appear. This process takes 6-8 seconds. [2] X Research sourceAdvertisement
-
Release the buttons. Your iPod nano should boot normally. [3] X Research source
- If this doesn't work, you can try factory resetting your iPod.
Advertisement
-
Press and hold the Sleep/Wake button and the Volume Down button at the same time. You'll need to continue holding the buttons for a few seconds. [4] X Research source
-
Wait for the Apple logo to appear. The screen will go black and the Apple logo will appear. This process takes at least 8 seconds. [5] X Research source
-
Release the buttons. Your iPod nano should boot normally.
Advertisement
-
Slide the Hold switch firmly into the unlocked (white) position.
-
Press and hold the Center button and the Menu button at the same time. [6] X Research source
-
Wait for the Apple logo to appear. The screen will go black and the Apple logo will appear. This process takes at least 8 seconds. [7] X Research source
-
Release the buttons. Your iPod nano should boot normally.
Advertisement
-
Open Finder (macOS Catalina or later) or iTunes (PC or earlier versions of Mac). Newer Macs don't use iTunes anymore, but PCs do. The steps are the same if you're using Finder.
- If you have an iPod nano, you'll have to use a computer to restore it to factory settings. Only iPod touch devices can restore without a computer .
- Since a factory reset deletes everything on the iPod, you don't want this to be the first thing you try when troubleshooting a minor issue. Be aware that this will delete everything from your iPod and reset it to factory settings so it will be like new when you use it again.
-
Connect your iPod nano to your computer. If you see a prompt pop up, click Trust This Computer to continue. You shouldn't see this message if you've connected your iPod nano to this computer previously. [8] X Research source
-
Select your iPod nano. It should be listed in the panel on the left of Finder as well as in the top left corner of iTunes.
- If you don't have a backup, you should back up your data first. Click Back Up Now to save your iPod nano's current information.
Advertisement
Community Q&A
Search
-
QuestionHow can I restore an iPod Nano to factory settings and save my music?Community AnswerBefore restoring your iPod, backup the music to iTunes. Restore the iPod, sync it to iTunes and your music should be available on your iPod.
-
QuestionI cannot restore my iPod nano 1st generation no matter what I do. What could be the problem?Community AnswerI tried most things suggested. When trying to format with Windows I got "Windows cannot complete the format" or similar. Eventually I opened it up, desoldered the battery and resoldered it. After that I could format in Windows and restore in iTunes. I still have a small problem with the battery icon showing almost empty, even when full, but it works.
Ask a Question
200 characters left
Include your email address to get a message when this question is answered.
Submit
Advertisement
Tips
- If the force restart doesn't work, plug your iPod nano into a computer or wall outlet, let it charge, and try again.Thanks
- If a force restart doesn't resolve the issue(s) you're experiencing with your iPod nano, you may need to restore your iPod .Thanks
Submit a Tip
All tip submissions are carefully reviewed before being published
Name
Please provide your name and last initial
Thanks for submitting a tip for review!
Advertisement
Video
References
- ↑ https://support.apple.com/en-us/102293
- ↑ https://support.apple.com/en-us/102293
- ↑ https://support.apple.com/en-us/102293
- ↑ https://support.apple.com/en-us/102293
- ↑ https://support.apple.com/en-us/102293
- ↑ https://support.apple.com/en-us/102293
- ↑ https://support.apple.com/en-us/102293
- ↑ https://support.apple.com/guide/itunes/restore-to-factory-settings-itnsdb1fe305/windows
- ↑ https://support.apple.com/guide/itunes/restore-to-factory-settings-itnsdb1fe305/windows
About This Article
Thanks to all authors for creating a page that has been read 617,379 times.
Advertisement