How to Cancel a Youfit Membership

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Youfit is a general fitness health club with low monthly payments. Members who wish to cancel can do so in person or by certified mail only. If you have any further questions, please speak with a staff member at your local Youfit.

Method 1
Method 1 of 2:

Cancelling in Person

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  1. Transferring your account:
    • You have the option to transfer your account to another person. Your family member or friend will have to come with you to process the transfer, and they are required to pay their first and last month dues upon transferring.
    • If you would like to leave one Youfit location and transfer to another, simply speak to one of the front desk staff and they will facilitate your request. You will need to come into the club and sign a transfer form. [1]
    • Freezing your account: For medical purposes that prevent you from using our health club or if you are serving in the military you may be eligible to freeze your account free of charge. Please note: an injury will require a note from your doctor.
    • You may be eligible to freeze your account for 3 months at a time, twice a year (for a total of 6 months freezing free of charge).
    • You also have the option to freeze your account if you plan on traveling. (With this option, your payment will be $5/month while membership is on freeze.)
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  3. You must give a 10 day notice in order to avoid upcoming payments. [2]
  4. As well as pay off any outstanding balance on your account if applicable.
  5. (Payment must be made at the club in order to process your cancellation. Without it, club staff is not capable of completing your cancellation.) [3]
  6. You will have access to the gym for the remaining days that are paid off.
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Method 2
Method 2 of 2:

Cancelling via Certified Mail

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  1. Simply write a letter of request and mail it to your gym with any required payments. Your cancellation letter should include your name and account number.
  2. Please include your $10 payment for the processing fee.
  3. 3
    Use certified mail to ensure a receipt and delivery. (Please retain your certified mail receipt for your records and check with your club for confirmation.)
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Community Q&A

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  • Question
    I never went, so I don't know my membership number. How can I cancel it?
    Community Answer
    Check their website to find out what the process is to cancel your membership. If you do not have the necessary info to login, then you should call or go to a location so a representative can assist you.
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    Not Helpful 4 Helpful 4
  • Question
    Can I cancel my membership by phone?
    Community Answer
    No.
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  • Question
    Why am I being charged a fee if I was told I could cancel my membership without a penalty?
    Community Answer
    Call the membership company directly and ask them this question. There may have been something in the fine print that you missed.
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      References

      1. ↑ https://assets.ctfassets.net/0s03or0rh91z/11jhf72yky4iqy6Ak2wMki/a1b04b7c76c8f545c11667abdc18dd6b/Lime_Card_Membership_Policies.pdf
      2. ↑ https://assets.ctfassets.net/0s03or0rh91z/1DfHp97BIM6KgmUYA02sgq/a422c069ceb63ff1e02ce893733cdb00/How-to-Cancel-or-Freeze-your-YouFit-Membership.pdf
      3. ↑ https://assets.ctfassets.net/0s03or0rh91z/1DfHp97BIM6KgmUYA02sgq/a422c069ceb63ff1e02ce893733cdb00/How-to-Cancel-or-Freeze-your-YouFit-Membership.pdf

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