ChatGPT: 10 Ways to Fix the "Conversation Not Found" Error

When ChatGPT loses the conversation, there's usually an easy fix

Co-authored by Hannah Dillon

Last Updated: May 3, 2024 Fact Checked

Has ChatGPT given you the "Conversation not found" error? This is a frustrating error, especially since it usually pops up after you've already started a conversation with ChatGPT. You'll often see this error when ChatGPT cannot understand your query, though you may also see "Conversation not found" due to ChatGPT server issues. In this article, we will go over 9 reasons you might be getting the "Conversation not found" error on ChatGPT and teach you how to fix it.

1

Reformat your prompt.

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It's possible that ChatGPT doesn't understand what you are asking it to generate. While ChatGPT is a very powerful AI chatbot, it has some limitations, such as being unable to create images, open links, or navigate niche or recent topics. ^{[1]
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2

Add more context.

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If your prompt was vague, ChatGPT may not know how to answer it and may respond with an error. Add some more context to what you are asking to see if ChatGPT can understand what you are looking for.

3

Check your internet connection.

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If your internet connection is not stable and keeps cutting out, you might see a "conversation not found" error. You may want to reset your router or contact your ISP if your internet connection is not stable.

4

Refresh ChatGPT in your browser.

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A simple webpage refresh can fix it. Press F5 on your keyboard to refresh the ChatGPT tab, or click the refresh arrow button at the top of your browser.

EXPERT TIP

Tyrone Showers
Technologist
Tyrone Showers is a Technologist and the Co-owner of Taliferro Group, an IT consulting company based in Seattle, Washington. With over 35 years of professional experience, he specializes in API Design, e-Commerce, Operational Efficiency, and website development. He has a B.S. in Computer Science from DeVry Institute of Technology.

Tyrone Showers
Technologist

You may encounter errors when using large language models like ChatGPT. AI models are still being developed, which means they may fail or produce odd outputs. Reasons for this could be a server issue, a browser glitch, or even your prompt. Try refreshing the page or rewriting a shorter, clearer prompt.

5

Clear your browsing data.

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Delete your cache and cookies. Your browser keeps a cache of data to help it run more smoothly, but sometimes this cache becomes corrupt and can cause issues with certain websites. Note that clearing your browser data will sign you out of most websites.
- Chrome : Click the three-line menu in the upper-right corner. Select More tools and Clear browsing data . Select a time range and make sure Cookies and other site data and Cached images and files are checked. Click Clear data to clear the data.
- Microsoft Edge : Click the three-dot menu in the upper-right corner. Select History . In the window that pops up, click the three-dot menu in the upper-right corner. Select Clear browsing data . Select a time range and make sure Cookies and other site data and Cached images and files are checked. Click Clear Now to clear the data.
- Safari : Click Safari in the upper-left corner and click Settings . Under the Privacy tab click Manage Website Data… and click Remove All . Then go back to the Safari menu, select Clear History… . Select All History and then click the Clear History button.
- Firefox : Click the three-dot menu in the upper-right corner. Select History and Clear recent history… . Select a time range and ensure that Cookies and Cache are checked. Click Clear Now to clear the data.