How to Fix a Frozen Xbox 360

Download Article

Author Info

Last Updated: April 20, 2022

Download Article

Are you getting mad about your Xbox 360 freezing? If so this article has the answer.

Steps

Download Article

{"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/9\/9e\/Fix-a-Frozen-Xbox-360-Step-1-Version-3.jpg\/v4-460px-Fix-a-Frozen-Xbox-360-Step-1-Version-3.jpg","bigUrl":"\/images\/thumb\/9\/9e\/Fix-a-Frozen-Xbox-360-Step-1-Version-3.jpg\/aid835877-v4-728px-Fix-a-Frozen-Xbox-360-Step-1-Version-3.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/creativecommons.org\/licenses\/by-nc-sa\/3.0\/\">Creative Commons<\/a><br>\n<\/p><p><br \/>\n<\/p><\/div>"}

Use the 'power' button.
{"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/b\/b3\/Fix-a-Frozen-Xbox-360-Step-2-Version-3.jpg\/v4-460px-Fix-a-Frozen-Xbox-360-Step-2-Version-3.jpg","bigUrl":"\/images\/thumb\/b\/b3\/Fix-a-Frozen-Xbox-360-Step-2-Version-3.jpg\/aid835877-v4-728px-Fix-a-Frozen-Xbox-360-Step-2-Version-3.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/creativecommons.org\/licenses\/by-nc-sa\/3.0\/\">Creative Commons<\/a><br>\n<\/p><p><br \/>\n<\/p><\/div>"}

Use the controller.

Advertisement
{"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/6\/62\/Fix-a-Frozen-Xbox-360-Step-3-Version-3.jpg\/v4-460px-Fix-a-Frozen-Xbox-360-Step-3-Version-3.jpg","bigUrl":"\/images\/thumb\/6\/62\/Fix-a-Frozen-Xbox-360-Step-3-Version-3.jpg\/aid835877-v4-728px-Fix-a-Frozen-Xbox-360-Step-3-Version-3.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/creativecommons.org\/licenses\/by-nc-sa\/3.0\/\">Creative Commons<\/a><br>\n<\/p><p><br \/>\n<\/p><\/div>"}

Do not enter it yet.
{"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/7\/7e\/Fix-a-Frozen-Xbox-360-Step-4-Version-3.jpg\/v4-460px-Fix-a-Frozen-Xbox-360-Step-4-Version-3.jpg","bigUrl":"\/images\/thumb\/7\/7e\/Fix-a-Frozen-Xbox-360-Step-4-Version-3.jpg\/aid835877-v4-728px-Fix-a-Frozen-Xbox-360-Step-4-Version-3.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/creativecommons.org\/licenses\/by-nc-sa\/3.0\/\">Creative Commons<\/a><br>\n<\/p><p><br \/>\n<\/p><\/div>"}

Continue to clear it.
{"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/b\/b9\/Fix-a-Frozen-Xbox-360-Step-5-Version-2.jpg\/v4-460px-Fix-a-Frozen-Xbox-360-Step-5-Version-2.jpg","bigUrl":"\/images\/thumb\/b\/b9\/Fix-a-Frozen-Xbox-360-Step-5-Version-2.jpg\/aid835877-v4-728px-Fix-a-Frozen-Xbox-360-Step-5-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/creativecommons.org\/licenses\/by-nc-sa\/3.0\/\">Creative Commons<\/a><br>\n<\/p><p><br \/>\n<\/p><\/div>"}

If it doesn't freeze it's fixed.
{"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/a\/af\/Fix-a-Frozen-Xbox-360-Step-6-Version-3.jpg\/v4-460px-Fix-a-Frozen-Xbox-360-Step-6-Version-3.jpg","bigUrl":"\/images\/thumb\/a\/af\/Fix-a-Frozen-Xbox-360-Step-6-Version-3.jpg\/aid835877-v4-728px-Fix-a-Frozen-Xbox-360-Step-6-Version-3.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/creativecommons.org\/licenses\/by-nc-sa\/3.0\/\">Creative Commons<\/a><br>\n<\/p><p><br \/>\n<\/p><\/div>"}

Again use the 'power' button.
{"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/6\/66\/Fix-a-Frozen-Xbox-360-Step-7-Version-2.jpg\/v4-460px-Fix-a-Frozen-Xbox-360-Step-7-Version-2.jpg","bigUrl":"\/images\/thumb\/6\/66\/Fix-a-Frozen-Xbox-360-Step-7-Version-2.jpg\/aid835877-v4-728px-Fix-a-Frozen-Xbox-360-Step-7-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/creativecommons.org\/licenses\/by-nc-sa\/3.0\/\">Creative Commons<\/a><br>\n<\/p><p><br \/>\n<\/p><\/div>"}

If you can't recreate problem, then it is solved.
{"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/7\/78\/Fix-a-Frozen-Xbox-360-Step-8-Version-3.jpg\/v4-460px-Fix-a-Frozen-Xbox-360-Step-8-Version-3.jpg","bigUrl":"\/images\/thumb\/7\/78\/Fix-a-Frozen-Xbox-360-Step-8-Version-3.jpg\/aid835877-v4-728px-Fix-a-Frozen-Xbox-360-Step-8-Version-3.jpg","smallWidth":460,"smallHeight":347,"bigWidth":728,"bigHeight":549,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/creativecommons.org\/licenses\/by-nc-sa\/3.0\/\">Creative Commons<\/a><br>\n<\/p><p><br \/>\n<\/p><\/div>"}

8
Go to the website and have it fixed by following the steps. Use the points below to check if it is a hard drive or console problem.
- If it does freeze your Xbox needs to be sent in to be fixed.
- if it doesn't freeze your hard drive needs to be sent in to be repaired.

Community Q&A

Search

Add New Question

Question

What should I do if my Xbox freezes while playing an installed game?

Community Answer

Restart the Xbox system, completely shutting it down, then loading it back up. If the problem happens frequently, try opening it up and cleaning all the dirt or dust that might be inside.

Thanks! We're glad this was helpful.
Thank you for your feedback.
If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. We’re committed to providing the world with free how-to resources, and even $1 helps us in our mission. Support wikiHow
Yes No

Not Helpful 6 Helpful 18
Question

What do I do if my system turns off within seconds?

Community Answer

Just check if it's plugged in properly. And if it's not, then plug it in properly.

Thanks! We're glad this was helpful.
Thank you for your feedback.
If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. We’re committed to providing the world with free how-to resources, and even $1 helps us in our mission. Support wikiHow
Yes No

Not Helpful 9 Helpful 2
Question

What should I do when my Xbox freezes with a hard drive in it?

Koby Johnson

Community Answer

Take the hard drive out, then reset the Xbox.If that does not work, then reset the hard drive.

Thanks! We're glad this was helpful.
Thank you for your feedback.
If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. We’re committed to providing the world with free how-to resources, and even $1 helps us in our mission. Support wikiHow
Yes No

Not Helpful 0 Helpful 0

Ask a Question

200 characters left

Include your email address to get a message when this question is answered.

Submit

Video

Tips

Be careful when clearing your console's cache. Do not accidentally select 'Format' because you will lose all of your games and save files.

Thanks
Helpful 88 Not Helpful 40

Submit a Tip

All tip submissions are carefully reviewed before being published

Submit

Thanks for submitting a tip for review!

Warnings

Do not touch the hard drive bay because you could possibly damage the hard drive bay.

Thanks
Helpful 26 Not Helpful 29

Log in

How to Fix a Frozen Xbox 360

Steps

Community Q&A

Video

Tips

Warnings

You Might Also Like

About This Article

Did this article help you?

About This Article

Quizzes

You Might Also Like

Featured Articles

Trending Articles

Featured Articles

Featured Articles

Watch Articles

Trending Articles

Explore Categories