Are you seeing the "You've been blocked" message when trying to sign into Bumble? Bumble bans are permanent—if you've violated Bumble's community guidelines, you won't be able to get your account back. But what if you didn't do anything wrong? This wikiHow article will teach you how to find out why you were banned by Bumble, and how to get your account back if you were banned in error.
Steps
What if I my Bumble account was banned in error?
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If you believe Bumble banned your account incorrectly, reach out to Bumble's support team. Visit https://bumble.com/help-search#contact-us in a web browser and fill out the form to create a support ticket. Let Bumble know the reason why you believe your account was banned in error and attach any proof to support your claim.
- You can also contact Bumble support on Twitter. Their help account is @BumbleSupport, and you can reach them Monday through Thursday, 9 AM-8 PM, and Friday through Sunday 10 AM-6 PM (CST). [3] X Research source
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While getting unbanned is rare, Bumble might reactivate your account in some situations. If you violated Bumble's policies, their decision is final. However, sometimes other peoples' shady actions can result in you being banned. If you think any of these situations apply to you, be sure to provide details when contacting Bumble:
- You recently got a used phone or phone number that was connected to a banned account.
- Your account, phone, or computer is compromised.
- People think you are catfishing. [4] X Research source For example, actress Laverne Cox was banned from another dating app, Hinge, because moderators didn't believe the profile was really hers. [5] X Research source
- Retaliation. Some dating app users might get banned because malicious people abuse the "report" feature to get back at them for not responding, blocking them, or reporting harassment.
- Moderators (or an algorithm) mistakenly thought you were advertising a service.
Can I make a new Bumble account after being banned?
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Bumble bans are permanent. If Bumble banned your account due to a violation, they will not allow you to create a new account to circumvent the ban. [6] X Research source
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You might be able to create a new account, but it's risky. When Bumble permanently bans you from their service, the ban is attached to all of your identifying information, including your phone number, email address, payment method, IP address, linked Facebook account, and photos. Unless you create a new account using all different information, including a new phone number and all new photos, you'll likely be banned again shortly after creating your account.
- Reddit users who've been banned by Bumble suggest that Bumble uses facial recognition to detect banned users. This means that even if your photos are different from the ones you were using at the time you were banned, they can still be linked to your old photos.
Expert Q&A
Tips
References
- ↑ https://bumble.com/en/the-buzz/what-will-get-you-kicked-off-bumble
- ↑ https://bumble.com/en/the-buzz/what-will-get-you-kicked-off-bumble
- ↑ https://twitter.com/bumblesupport?lang=en
- ↑ https://bumble.com/en/the-buzz/catfishing-fake-profiles
- ↑ https://uk.style.yahoo.com/laverne-cox-confirms-shes-got-200000991.html?guccounter=1
- ↑ https://bumble.com/en-au/help/why-was-i-blocked-from-bumble
About This Article
1. If you violated Bumble's community guidelines, the ban is permanent.
2. If you didn't do anything wrong, you can appeal the ban by contacting Bumble support.
3. Since the ban is tied to all of your personal information, including your photos, creating a new account will result in another ban.