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Troubleshoot a PS5 controller when it won't charge or turn on
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Are you having trouble charging your PS5 controller? If it's plugged in but doesn't seem to maintain charge, you may have issues with the charging source or cable. In some cases, your console may be set to disable USB power when it's in rest mode. Here's what to do when your PS5 controller is not charging with expert advice from Technology Specialist Naseem Speach.

Why Won't My PS5 Controller Charge?

If your PlayStation 5 controller won't charge despite being plugged in, it can be due to a faulty cable, dirty charging port, or even your console's power settings. Try using a wall charger to charge your controller, or use a different cable. Ensure your console's power settings allow power to USB ports when in rest mode.

1

Try a different charging source.

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  1. If you're using your console to charge your controller , try using a wall outlet instead. For best results, use a charging block greater than 5V.
    • Be sure to wait about 2 to 2.5 hours for the controller to fully charge .
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2

Use a different cable.

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  1. Use a few different cables to determine if the issue lies with your charging cable rather than the controller itself.
3

Use a different USB port.

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  1. If you're using the front USB port on your PS5 console to charge your controller, try using the one of the ports on the back.
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4

Check your console's power settings.

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  1. With some settings, your console may disable power in the USB ports while it's in rest mode. [1] To charge your controller with your console while in rest mode, do the following:
    • Navigate to Settings .
    • Select System .
    • Select Power Saving .
    • Select Features Available in Rest Mode .
    • Select Always for Supply Power to USB Ports .
5

Clean the console's charging port.

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  1. Power off your console completely and disconnect all wires before cleaning it. You can use a can of compressed air to gently blow out any dirt, or you can use a dry, soft-bristled brush.
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6

Factory reset your controller.

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  1. Reset your controller. Find the small button on the back of your controller. Speach suggests using "a paperclip or another small, pointed object to push the button for 3-5 seconds." Then, release the button.
    • Factory resetting your controller may also be helpful if your controller is stuck blinking blue .

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