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Sometimes glasses emerge from the dishwasher with an unsightly film. The most common cause is hard water, which leaves mineral stains on the dishes. This article also covers stubborn food stains and etching, a problem often mistaken for hard water film.

Method 1
Method 1 of 3:

Removing Hard Water Film

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  1. Rub a drop of white vinegar onto the cloudy surface with your finger. If the cloudiness clears or moves around, you're dealing with a hard water film. Continue to the next step. If it stays cloudy, the glass is probably scratched. This is almost always permanent, but there are ways to prevent it from occurring .
    • Do not skip this step. If you mistake scratched glass for hard water film, the treatments can make the scratches worse.
  2. Hard water films are caused by alkaline minerals in the water. [1] A mild acid will neutralize these minerals and dissolve the film. Here's how to apply it:
    • Rinse the glass in plain water. Traces of soap can react with vinegar and leave a greasy residue.
    • Soak a sponge in vinegar and rub thoroughly over the cloudy area.
    • Rinse in hot water.
    • You can also use acetone or nail polish remover instead of vinegar. [2]
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  3. If the film is still there, give the vinegar more time to work:
    • Wrap vinegar-soaked paper towels inside and outside the glass. (For large loads, submerge the glasses in vinegar instead.)
    • Wait 15 minutes.
    • Rinse in hot water.
    • Try scrubbing the glasses with baking soda after you soak them with vinegar to clean them more. [3]
  4. If vinegar won't cut through the film, try this treatment instead. The heat of the dishwasher should help.
    • Remove all metal objects, dishes with metallic paint, and dishes with delicate patterns.
    • Add citric acid crystals or a film/spot remover instead of dishwasher detergent. (Check the product label for specific instructions.)
    • Adjust your water heater setting to 140ºF (60ºC). If the dishwasher is hooked up to a sink supply, run the hot water until hot.
    • Run the dishwasher as usual. Run a second rinse cycle with plain water if the product label directs you to.
  5. The hard water will continue leaving a film on your dishes. Take steps to prevent this:
    • Try using more detergent. Fill both of the detergent dispensers if you need to.
    • Test the hot water in your house with a thermometer. If it doesn't reach 140ºF (60ºC), raise the temperature of your hot water heater.
    • Buy a "rinse aid" and add it to each load according to label instructions. This product helps the water roll off your dishes, carrying minerals and food away before the dishes dry. [4]
    • Install a water softener in your home for severe problems. This will also reduce hard water rings on sinks, bathtubs, and toilets.
    • Remove the glasses from your dishwasher before the drying cycle starts since it could be damaging to them. [5]
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Method 2
Method 2 of 3:

Removing Food Films

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  1. If a food film survived the dishwasher, give it a thorough hand scrub. Use plenty of soap and hot water. Most likely, this film is a protein that has set onto the glass.
  2. If necessary, try again with a spot of dishwasher detergent instead of dish soap. Wear rubber gloves to protect your hands from irritation.
  3. Eggs, meat, and dairy products are common, protein-rich foods. The high heat of the dishwasher can cause their proteins to set onto the dishes. To avoid this, rinse off most of the food residue before you load the dishwasher.
    • If a deep or round glass often ends up with food film at the base, the dishwasher spray may not reach it. Wash these glasses by hand.
  4. A "rinse aid" product added to your dishwashing cycle will help the water roll off your dishes instead of beading up. Try this if your dishwasher fails to remove all the food gunk.
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Method 3
Method 3 of 3:

Preventing and Treating Scratches

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  1. Sometimes, the cloudy "film" is actually many tiny scratches. This damage is permanent. There is no great way to hide this damage, either, so don't expect to restore it to full shine. Keep reading to give it your best shot, and prevent this happening to your other glasses.
    • Do not continue until you have tried wiping off the haze with vinegar. These solutions can make hard water films worse.
  2. If you notice a rainbow sheen to your glass, this is a related problem, called "silica film." Typically, the sheen is interrupted with white or solid-colored lines. Those lines are sites of irreversible damage, but you can scratch away the rainbow film. [6] Add water to a bit of baking soda or toothpaste until it forms a paste. Rub gently onto the glass, then rinse.
    • You can scrape it away with a knife or pin as well, but take care not to chip or scratch the glass.
    • You can use commercial glass polish instead.
    • Different brands of toothpaste have different levels of abrasiveness. Look up your brand's "radioactive dentin abrasiveness" (RDA) rating online. [7] Ideally, find an RDA between 200 and 250.
  3. You can still save your undamaged glasses. Etching is typically caused by very soft water or very hot water. Make one or more of these changes:
    • Let your sink run until its hottest point, then put a thermometer in a cup of water. If it's hotter than 140ºF (60ºC), lower your water heater settings.
    • Use a no-heat dry cycle, if possible on your model.
    • Do not pre-rinse dishes, unless necessary for your dishwasher.
    • Use very little detergent, especially if pre-rinsing. (As little as ¼ full if your water is below three "grains" of hardness.)
    • Switch to a detergent designed for soft water.
    • Hand-dry valuable glassware.
    • If your glasses already have etching, coat the scratches with clear nail polish and let it sit for 1 hour. Wipe any excess nail polish off with a clean cloth dipped in nail polish remover. [8]
  4. If your dish scrubbing brush is so worn that the plastic or metal head butts against the glass, throw it away. This could be causing the scratches.
    • Etching is uncommon on hand-washed dishes if you are not physically scratching it. If you still have this problem with a new brush, try reducing water temperature and the amount of soap you use.
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Expert Q&A

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  • Question
    Some of our glasses that have been used for the preparation of medications and have become cloudy. Other glasses not used for medication come out brilliant. Any advice?
    Michelle Driscoll, MPH
    Founder, Mulberry Maids
    Michelle Driscoll is the Owner of Mulberry Maids, which is based in Fort Collins, Colorado. With five years of experience, her business specializes in cleaning homes and small offices. She holds a Masters in Public Health from the Colorado School of Public Health. Additionally, Mulberry Maids has an A+ rating from the Better Business Bureau.
    Founder, Mulberry Maids
    Expert Answer
    The medications may be staining the glasses and could require stronger chemicals for cleaning than is described in this article.
  • Question
    Do any of these methods work on eye glasses?
    Community Answer
    You should only use products meant for eye glasses as most of them are made of plastic, not glass.
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      Tips

      • Some homeowners run the dishwasher with an upright bowl full of vinegar in the bottom rack, to fight hard water stains. Some dishwasher manufacturers claim this could damage the appliance, or that it will not solve the problem. [9]
      • Historic glass may crack when washed. Try lightly rubbing away the film with toothpaste instead. If this doesn't work, cover in petroleum jelly and let sit 4–5 days. [10]
      • Your water heater should be set to around 140ºF (60ºC). Lower temperatures can lead to dish film formation, but higher temperatures can cause etching on glasses. (Some dishwashers have a "heat booster" which will handle this on its own.)
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      Warnings

      • If your glassware has metal components, dry them immediately after cleaning. Acid or water can corrode or rust the metal.
      • Pyrex (heat-resistant, borosilicate glass) can be especially difficult to clean. Wash or soak immediately after using, or it may develop a permanent haze.
      • Avoid mixing castile soap and acid. Vinegar, citric acid, and other acidic cleaners break down castile soap into a white, messy sludge. [11]
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      About This Article

      Article Summary X

      To remove a film from glasses, rub a drop of vinegar onto the cloudy surface and see if it clears or moves around. If it doesn’t move, the glass is scratched and unfixable. However, if the cloudiness moves, it is a hardwater film. Remove the film by rinsing the glass well, soaking a sponge in vinegar, and rubbing the sponge over the cloudy area. Rinse the glass in hot water when you’re done to make sure it worked. To learn how to clean stubborn films off or how to prevent scratched glasses, keep reading.

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      • Betty D.

        Oct 2, 2019

        "I didn't know what the cause of white film was on dishes. Thought it was too much soap. We had been cutting ..." more
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