Download Article
Make the progress bar disappear on Peacock
Download Article
Is the sidebar stuck on your screen on Peacock? If the sidebar stays visible, this is likely caused by a glitch, and it can happen whether you're watching on a TV, computer, phone, or tablet. Luckily, there are plenty of fixes you can try to get the Peacock app working properly again. Here's what to do if the sidebar won't go away on Peacock
Steps
Section 1 of 2:
Download Article
-
Restart the movie or show. If the sidebar on Peacock won't go away, you can try exiting the video and playing it again. This usually fixes the sidebar. [1] X Research source
- It's normal for the sidebar and timeline to show for a few seconds before it disappears.
-
2Restart the Peacock app. You'll need to fully close the Peacock app (not just minimize it) and then open it again to make the sidebar go away. The steps to do this will vary by device.
- If you're using an Android, iPhone, or iPad, you'll need to swipe up on the app to close it.
- If you're using a web browser on a computer, close the browser fully, and then load the Peacock website again.
- If you're using a streaming device, TV, or gaming console, use your device's system menu to close the Peacock app fully. Be sure to close any other apps running in the background.
Advertisement -
3Sign out and sign in again. Similar to restarting the app, logging out, and logging back and in again will usually fix the sidebar bug on Peacock. If needed, you can always reset your Peacock password on the login screen.
-
4Clear your device's cache. The cache may have corrupted data impacting the app's performance. To clear it, you'll need to use your device's settings menu, as the steps will differ depending on your device. If you're using an iPhone or iPad, there is no way to clear the cache–you will need to uninstall and reinstall the Peacock app to get the same effect.
- If you're watching in a web browser, just clear your web browser cache .
- On an Android, you can clear the app cache .
- Check out our guide to clearing the cache on a Fire Stick .
-
5Restart your phone or tablet. A quick restart can usually fix minor software bugs, especially if your device has been running for a while. The steps to restart will vary depending on your device.
- If you're using a phone or tablet, you'll likely press and hold the power button until you get the option to turn off your device. Once off, wait 20 seconds, and then turn it on again.
- If you're using a smart TV, disconnect it from the power, wait 20 seconds, and then plug it back in again.
- If you're using a streaming device such as a Fire TV Stick, unplug it from your TV and unplug it from power, wait 20 seconds, and then plug it back on.
- For laptops, desktop computers, and consoles, use the menus to turn off your device. Wait 20 seconds, and then turn it on again.
-
6Check your internet connection. You must have a stable internet connection to stream from Peacock without any issues. Check your internet speed and fix it if necessary.
- If you're using a device that can run on cellular data, try connecting to Wi-Fi instead.
- Peacock recommends a minimum internet connection speed of 3.0 Mbps for optimal viewing. [2] X Research source
-
7Reinstall Peacock. Completely uninstall the Peacock app from your device, and then download it again. This usually resolves software issues, and it will download the newest update available.
-
Check Peacock's status. If you're having issues, you can check Downdetector for any issues reported by other users. This can indicate that it's a problem on Peacock's end rather than yours.
Advertisement
Expert Q&A
Ask a Question
200 characters left
Include your email address to get a message when this question is answered.
Submit
Advertisement
Tips
Submit a Tip
All tip submissions are carefully reviewed before being published
Name
Please provide your name and last initial
Thanks for submitting a tip for review!
References
About This Article
Thanks to all authors for creating a page that has been read 33 times.
Advertisement
