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An easy-to-follow guide to fixing why your iPhone says "No location found" in Find My
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Have a few people told you that your phone gives a "No location found" error in Find My? Fortunately, there are a few different ways that you can easily get rid of this error. This wikiHow article gives you a few solutions you can use so others don't see "No location found" when they try to find you in Find My.

Things You Should Know

  • Before you change any settings, go to https://support.apple.com/ and see if Apple's servers are down.
  • Other solutions you can try that don't require you to change any settings are to turn off and on your Wi-Fi connection, location services, and precise location.
  • Make sure your Find My settings allow location services and that you are in fact sharing your location with others.
Section 1 of 9:

Check Apple Systems Status Page

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  1. Go to https://support.apple.com/ in a web browser. This site lets you know the status of Apple processes.
  2. It's highly possible that your phone is not the source of the "No Location Found" error, but it is caused by the server instead.
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  3. When the colored circle next to "Find My" is yellow or red, something is wrong with the servers. This means that no matter if you have all the right settings configured, the Find My app will give a "No Location Found" error.
    • A green circle means everything is working as it should.
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Section 2 of 9:

Refresh Network Settings

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  1. You can do this in Control Center by tapping the Wi-Fi logo, or you can go to Settings > Wi-Fi > Turn Off .
  2. To do this, you can tap the Wi-Fi logo in Control Center or you can go to Settings > Wi-Fi > Turn On and tap the network you want to join.
    • If the "No Location Found" error is still there, tap the network name and tap Forget This Network . You'll then need to re-enter the password to log in. [1]
    • Sometimes refreshing the connection will fix the problem.
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Section 3 of 9:

Turn on Location Services

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  1. Tap the app icon that features a pair of gears.
  2. You may need to scroll down the menu to find this option next to an icon of an open palm on a blue background.
  3. This will let you change the settings for location services .
  4. Turning this on will allow services to get your approximate location.
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Section 4 of 9:

Enable Precise Location

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  1. Tap the app icon that features a pair of gears.
    • Do this after you've turned on location services but are still getting a "No location found" error.
  2. You may need to scroll down the menu to find this option next to an icon of an open palm on a blue background.
  3. This will let you change the settings for location services .
  4. If this isn't listed here, you need to set up set up Find My .
  5. Tap either "Ask Next Time or When I Share" or "While Using the App."
  6. Instead of giving off an approximate location, your phone will be able to pinpoint your location.
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Section 5 of 9:

Check Find My Settings

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  1. Tap the app icon that features a pair of gears.
  2. This is the first item in the menu and it lists your name and email address.
  3. Here you will see your Find My details. [2]
  4. This setting will make it so your family and friends can see your location in "Find My."
  5. If you're using an iPad instead, this will say "Find My iPad."
  6. With this enabled, you can lock, locate, and erase your iPhone remotely .
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Section 6 of 9:

Toggle Airplane Mode

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  1. Tap the app icon that features some gears.
    • If Airplane Mode is on, the Wi-Fi on your phone is off, so this disrupted connection could be the cause of your "No location found" error.
  2. It's next to an icon of a plane on a yellow background.
  3. If the switch is pointing to the left, Airplane Mode is off. When Airplane Mode is on, you'll see a little icon of an airplane in the upper left corner of your screen.
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Section 7 of 9:

Set the Time & Date

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  1. Tap the app icon that features a pair of gears.
    • A wrong date and time could affect your location services working properly, so fixing a wrong date and time could help.
  2. This is usually in the third grouping of options next to an icon of a gear.
  3. You may need to scroll to find this option in the fifth grouping.
  4. You will need to set the correct time in order for location services to work.
  5. Once you selected your city, the time and date will change to reflect that location.
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Section 8 of 9:

Restart Your iPhone

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  1. Depending on the iPhone model you have, the buttons will differ to turn it off .
    • Sometimes technical glitches can cause the "No location found" text, and restarting your phone is a good way to solve them.
    • For iPhone X and newer, press and hold a Volume button and the Side button.
    • If you have an iPhone 6-8 or a 2nd/3rd Gen SE, press and hold the Side button.
    • For older SE phones (1st Gen), press and hold the Top button.
  2. Once you see the slider, you can release holding the button(s). Drag it left or right to turn off your phone and wait for a few moments.
  3. You can use the Side or Top button to turn your iPhone back on.
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Section 9 of 9:

Update Your iPhone

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  1. Tap the app icon that features a pair of gears.
    • It's highly possible that an out-of-date iOS is causing the error, so updating will solve it.
  2. This is usually in the third grouping of options next to an icon of a gear.
  3. It's usually the second listing on the page.
  4. Enter your password if you're prompted to. You won't see this option if your iOS is up-to-date .
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      Tips

      • If someone sees "Location Not Available," it means that the other person has sharing turned off. However, the "Location Not Found" error means there could be other things wrong with the device, like the battery is dead or the phone is turned off. [3]
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