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Grief is something that eventually strikes us all, and we rely on support from friends to make it through. Being a patient listener, staying reliable and making good on offers to help out are the best ways to be there for someone who is dealing with loss. You can be the bright light that helps your friend get through the darkest times. See Step 1 and beyond to learn what to say and do.

Method 1
Method 1 of 2:

Knowing What to Say

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  1. 1
    Acknowledge what happened. Death is not easy to talk about, and many people have trouble bringing up the subject. But avoiding the topic entirely might not be what your friend needs. It's natural to think that talking about other topics will be a good distraction, but your grieving friend might not find it easy to laugh at jokes or talk about random subjects. The death of a relative might be the biggest issue in your friend's life, and by bringing it up, you can help support them. [1]
    • Don't be afraid to say the word "died." Don't say "I heard what happened." Say "I heard the news that your grandmother died." When you say what's true, even if it's painful, you're showing your friend that you're willing to talk about the hard things in life. Your friend needs someone who gets it and is capable of going there.
    • Name the person who died. Saying the person's name might cause tears to come, but it will help your friend to know the person who died still matters to other people.
  2. Tell your friend how sorry you are about the fact that his or her relative died. Telling your friend that you're sorry and you love them will help your friend feel comforted. Giving your friend a hug or touching them on the shoulder can also help communicate your sorrow for what your friend is going through. Say the words "I'm sorry." [2]
    • If you knew the person who has passed away, share memories of that person with your friend, and list the good qualities of that person. Remembering the good of that person can help your friend feel a bit better about the loss they're enduring.
    • If you and your friend are religious, offer to pray for him/her and his/her family. If they are not religious, say that you are thinking of them and are deeply sorry for their loss.
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  3. Since death is so hard to talk about, it can be difficult to express your true feelings to your friend. But using one of the dozens of cliches people say to make talking about death easier isn't actually going to be very helpful. If you tell your friend your honest feelings, you'll sound more sincere, and your friend will be more likely to turn to you when he or she needs someone to listen. [3]
    • Avoid saying things like "She's in a better place," or "She'd want you to be happy right now." You don't actually know that, do you? Hearing these empty statements isn't very helpful. Your loved one probably wants to be with this person.
    • If you're having trouble putting your feelings into words, it's ok to say something along the lines of "I just don't know what to say. I can't express how sorry I am."
    • Don't worry about saying the perfect thing. The important thing is that your friend knows you care and that you're trying. [4]
  4. You might assume this would be a common question, but many people are a little afraid to ask or just don't want to deal with the answer. When your friend is at work or with acquaintances, he or she probably has to pretend like everything's ok. That's why as the person's friend, giving them the space to talk can be really helpful. You'll need to be ready to accept your friend's answer, even if it's difficult to hear. [5]
    • Some people might not want to be asked how they're feeling. If your friend doesn't seem to want to talk about it, don't push them to say more.
    • If your friend does decide to open up, encourage them to talk for as long as it helps. Don't try to change the subject, or inject cheer into the conversation; just let the person be expressive and release all the emotions he or she normally has to hold back.
  5. Let the person be himself/herself, no matter what that means. Everyone has different responses to losing a relative, and there's really no right or wrong way to feel. Even if your friend is having a reaction you don't think you would have, it's important to allow the person to express his or her feelings without your judgement. [6]
    • Be prepared to get to know your friend in a deeper way, and see them act in ways you may not be used to. Despair and grief can erupt in many different ways. Your friend might feel denial, anger, numbness, and a million other emotions in response to his or her grief.
  6. Time might take away the initial sting, but when a close relative dies, life will never be the same. The idea that time heals makes it seem like there's a deadline after which people should feel "normal" again, but for many people that will never happen. Instead of focusing on helping the person "get over" his or her grief, focus on being a source of support and joy in that person's life. Never pressure your friend to mourn more quickly. [7]
    • Forget the "five stages of grief." There is no actual timeline for grief, and everyone handles it differently. While thinking about grief as a series of stages might be helpful to some, for many people it simply doesn't apply. Don't hold your friend to any kind of timeline.
  7. This common sentiment sounds caring, but it can make people who are grieving feel worse. That's because calling someone brave makes it seem as though you expect them to stand tall even while they're suffering. When someone has lost a relative, they may have times when they stumble and fall. A good friend like yourself shouldn't expect someone to act courageous all the time when his or her world has just been turned upside down. [8]
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Method 2
Method 2 of 2:

Knowing What to Do

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  1. People are very vulnerable when they cry. Your reaction when your friend breaks down in tears can either be really helpful or extremely harmful. The best way to handle tears is with acceptance and love, rather than awkwardness or disgust. Know that your friend is going to cry from time to time, and be prepared to handle his or her tears in a positive, helpful way instead of making them feel worse. [9]
    • Think ahead about how you'll react if your friend cries when you're together. Prepare to give them a hug, continue making eye contact, and stay for as long as necessary.
    • Leaving the room, looking away, making a joke or somehow cutting off the conversation can leave the person feeling embarrassed that they cried.
  2. Being reliable is more important than ever when your friend is going through the loss of a relative. Answering or returning phone calls is a big deal. Make sure to return texts and respond to messages of any kind when your friend is going through a period of mourning. If you tend to be on the flaky side in this arena, make an extra effort to be present for your friend.
  3. Ask your friend how you can help make things easier during the first few months after his or her relative died. Don't just say "Let me know if there's anything I can do to help"; many people will say those words, and they usually don't really intend to get involved. If you really want to make a difference, ask for concrete things you can start doing to make life a little easier for your friend and his or her family. Here are a few things you could do: [10]
    • Make food or bring food to your friend and his/her family. Or, if you're challenged by the kitchen, you could bring them nice carry-out.
    • Give people rides
    • Do household chores
    • Take care of the person's pets
    • Get the person's homework assignments
    • Make phone calls to inform people about the person's loss
    • Reader Poll: We asked 179 wikiHow readers how they have supported an upset friend over text, and 52% of them agreed that the best way to help is by offering a listening ear. [Take Poll] Sometimes, all they need is someone to talk to.
  4. A good way to express your support for your friend is to show your friend you're thinking about them. Go above and beyond to be thoughtful more often than you normally would. The small ways in which you show your friend you care can be as meaningful as having a big heart-to-heart conversation. Try doing the following:
    • Make cookies or bake a cake
    • Take the person out to the movies or go for a walk in the park
    • Send a thoughtful card in the mail
    • Email the person more often
    • Include the person in more social activities
    • Give the person gifts every once in a while
  5. Your friend might not be the same for a long time. They might seem sad, distracted or a little less energetic for months or even years after a close relative passes away. Being a good friend means staying in the friendship even when someone goes through big changes, and if you love your friend, you won't expect them to "bounce back" - you'll go along for the ride.
    • Don't pressure your friend to do activities they no longer finds fun.
    • Understand that your friend might go through serious problems after the loss of a relative. Sometimes people turn to addictive behaviors or experience major depression as a result of grief and trauma. If you're worried that your friend might harm themself, help your friend get help.
  6. After a few months, most people will get wrapped up in their own busy lives and stop thinking about your friend's loss. But your friend will need support for more than just a few months after losing a close relative. Be there for your friend for as long as they need a little extra help and care.
    • Check in on the anniversary of your friend's relative's death. Ask your friend how they are doing.
    • The best thing you can do for your friend is just to be there. If they call, talk or set up plans. If they don't, send a card saying you're thinking of them. It's best to let them grieve while you offer your embrace and your love.
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      Tips

      • Little things stick with people, and little things aren't too pushy, either.
      • Remember that sometimes all a person needs is a friend.
      • A good idea would be to stay by their side for a while, maybe stay at their home for a week. Leaving them alone would really hurt them and they would want someone to always be there with them.
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      Tips from our Readers

      The advice in this section is based on the lived experiences of wikiHow readers like you. If you have a helpful tip you’d like to share on wikiHow, please submit it in the field below.
      • Remember to hang out and talk with your friend during their grieving period. It is good to give them some space to grieve, but it's also important that your friend knows you're not going to abandon them in their time of need.
      • Even if your friend is the class clown, avoid trying to crack jokes about their loss. As good intentioned as you may be, you never know if they'll take it the wrong way in the wake of the loss.
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      About This Article

      Article Summary X

      It can be hard to know what to say or how to help someone when they lose a relative, but there are some simple ways to support your friend while they grieve. Tell them that you’re sorry for their loss and ask them how they’re feeling. They might not want to talk about it, but this will show that you care about them. You can also offer to bring them food, give them a ride somewhere, or invite them to hang out if they want company. If in doubt, ask them what you can do to help. Don’t take it personally if they seem distracted or cold with you, since this is natural during grief. Try to check in with the person regularly over the first few weeks and months of their loss so they know you’re there for them. For more tips, including how to help a religious person through grief, read on.

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