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Monitor your past Uber rides with this comprehensive guide
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The Uber app and the Uber Riders website allow you to view and manage your trip history. You can view the trips you've taken, see the drivers that have taken you, and review your fare breakdowns. You can also start the lost item retrieval process from your trip history, and get receipts emailed to your email account.
Things You Should Know
- Visit the Activity section of your Uber app to view your complete Uber history (including Uber Eats orders) and save receipts for each trip.
- Select a trip to view additional details and submit a report as needed.
- Select Receipt to view a full fare breakdown of your trip, and download a PDF or receive a new copy via email.
Steps
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Open the Uber app. Tap to open the app. Its icon is the word Uber in white text against a black background.
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Tap Activity . It is one of the options along the bottom of your screen, represented by an image of a receipt. This will open a page of your full Uber history, including Uber Eats purchases. Each entry will display the date and time, as well as the cost.
- Uber rideshare activity will display your drop-off location, while Uber Eats orders will display the restaurant name.
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Tap a trip to view details. You'll be able to see the map of the trip, the date, time, cost, driver name, pickup and drop-off locations, as well as the tip and the rating you gave (if applicable).
- Select View what your driver sees to review the security Uber has in place to protect your information.
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Tap Receipt to view the fare breakdown. You'll see all of the different fares and fees that made up your total cost. Tap on a blue question mark icon to learn more about that fee. The account/card that was charged will be displayed at the bottom. [1] X Research source
- The bottom of your screen includes a few additional options:
- Download PDF
- Resend email
- Review my fees and fares
- The bottom of your screen includes a few additional options:
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Use the "Help" section to file a report. There are a variety of different reports you can file if you have a problem or issue with the trip. Tap the option that most fits your problem:
- Find lost item
- Report safety issue
- If you require immediate attention, use the "Safety incident reporting line" listed in blue text at the very bottom of the screen.
- Provide driver feedback
- Get ride help
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Visit the Uber Riders website and log in. Open a web browser on your computer and navigate to riders.uber.com . Use your credentials to log in, or sign in with Facebook or Google.
- Be sure not to visit the default Uber site, which will redirect you to the webpage for drivers.
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Hover your mouse over your profile icon and click My Trips . You'll see a list of your previous trips sorted by date. This main page includes the date and time of each trip, the type of ride taken, as well as the pickup and drop-off points.
- Unlike the Uber app, the website will only show your rideshare activity. You will not see any Uber Eats activity.
- You may limit your search to the past month or two, or use the arrows to click through your full history of Uber activity.
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Click a trip in your history to expand the details. You'll see a map as well as additional information including mileage, duration, cost, payment method, and your driver's name.
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Click the View Receipt . This will open a full fare breakdown. Click on any of the blue question mark icons to learn more about that fee.
- From this pop-up, you may also select a few additional options:
- Download PDF
- Resend by Email
- Get Help
- From this pop-up, you may also select a few additional options:
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Click Resend Receipt to receive another receipt. It will be sent to your email account.
- You can also access this option, among others, by selecting View Receipt in the previous step.
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Click Find Lost Item to try to retrieve a lost item. This will start the process of contacting your driver to arrange a meeting. Uber does not oversee the return of lost items.
- This option will only be available for recent rides on the website, whereas it is always available on the mobile app.
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Community Q&A
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QuestionHow can I find out where an Uber went that was charged to my credit card?Community AnswerYou can try the tips in this article or contact Uber.
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QuestionHow can I track the address that I have just taken in an Uber?Community AnswerFollow the instructions in this article.
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