PDF download Download Article
Easily reset your lost or forgotten Chromebook password
PDF download Download Article

If you need to change your Chromebook's password, you have several options, even if you can't log in. If you're not able to log in to your Chromebook because you've forgotten your password, you can reset it from the login screen or another device. And because your Chromebook password is the same as your Google password, you can also reset or change your password on any device. This wikiHow article walks you through the process of changing your password on computer, Android, iPhone, & iPad as well as what to do if you forgot your password and need to recover it.

Things You Should Know

  • Change your Google account password on a computer, Android, iPhone, iPad, or Chromebook.
  • If you don't know your current password, you can recover and reset your Google account password on a computer, phone, or tablet.
  • If you use your Chromebook for school or work, you'll need to contact your IT admin for assistance.
Method 1
Method 1 of 4:

Changing Your Password on Chromebook

PDF download Download Article
  1. If you know your current password and just want to choose a new one, you can do so easily in your web browser.
    • Since your Chromebook uses your Google account password, you can also complete these steps in a web browser on another device, including your Windows PC, Mac, or smartphone.
    • If you can't log in to your Chromebook because you forgot your password, click Forgot password on the login screen and you'll be led through the recovery process .
    • If you use your Chromebook for school or work, you may need to contact your IT administrator instead.
    • Once you change your password, you'll be logged out of every other device that's logged into your Google account except devices that are verified, and home appliances linked with your Google account.
  2. Go to https://myaccount.google.com and sign in. You'll need to sign in with your old password to change it.
    Advertisement
  3. It's on the left side of the page next to a lock pad icon.
  4. You'll see this under the "Signing in to Google" header.
  5. You have to confirm that you're the account owner by entering the password before continuing.
  6. The new password must be at least 8 characters long and should be something that's not too obvious, but that you can remember. A more secure password uses at least 12 characters with a mix of capital and lowercase letters and numbers.
    • Once you complete these steps, you will see a confirmation that you've changed your Google account password. As long as the Chromebook you're using isn't part of an Enterprise (for school or work), you'll be able to use that password to log into your Chromebook.
  7. Advertisement
Method 2
Method 2 of 4:

Resetting a Forgotten Password

PDF download Download Article
  1. Go to https://accounts.google.com/signin/recovery in any web browser. You can use any desktop or mobile web browser to recover your account and reset your password, including from your Chromebook's guest account.
  2. You can also enter your phone number instead.
    • Click or tap Forgot email if you don't know your account information.
  3. This doesn't have to be the current password, but it can be any password you've ever used to sign into that account.
    • Click or tap Try another way if you don't remember any past passwords.
  4. This could be another Gmail email or a Yahoo, Outlook, or other email address that you entered to use to recover this Gmail account. Without that recovery email, you can answer a few questions to prove that the account is yours.
    • If you're already logged into your recovery email on the device you're using to recover an account, you can skip this step and will instead be able to reset your password. You'll see a message that you're already signed in.
  5. The new password must be at least 8 characters long and should be something that's not too obvious, but that you can remember. A more secure password uses at least 12 characters with a mix of capital and lowercase letters and numbers.
    • Once you complete these steps, you will see a confirmation that you've changed your Google account password. As long as the Chromebook you're using isn't part of an Enterprise (for school or work), you'll be able to use that password to log into your Chromebook. [1]
  6. Advertisement
Method 3
Method 3 of 4:

Changing Your Password on Android

PDF download Download Article
  1. If you have an Android phone or tablet and want to change your Google password, you can do so in the Settings app. Once you change your password, you can use your new password to log in to your Chromebook.
    • To open Settings, tap the gear icon in the Quick Panel or you can tap the app icon that features a gear.
  2. You might need to tap Accounts first.
  3. It's a button under your Google account name and email address.
  4. It's to the right of "Data & privacy" and "Personal info."
  5. You'll see this under the "Singing in to Google" header.
  6. You have to confirm that you're the account owner by entering the password before continuing.
  7. The new password must be at least 8 characters long and should be something that's not too obvious, but that you can remember. A more secure password uses at least 12 characters with a mix of capital and lowercase letters and numbers.
    • Once you complete these steps, you will see a confirmation that you've changed your Google account password. As long as the Chromebook you're using isn't part of an Enterprise (for school or work), you'll be able to use that password to log into your Chromebook.
  8. Advertisement
Method 4
Method 4 of 4:

Changing Your Password on iPhone/iPad

PDF download Download Article
  1. If you're using an iPhone or iPad, you can change your Google password in the Gmail app, which will also change your Chromebook password. This app icon looks like a red, blue, green, yellow, and white envelope.
    • If you don't use Gmail on your iPhone or iPad, you can use the computer steps in your mobile browser instead.
  2. It'll be in the top right corner of your screen and prompt a menu to open.
  3. It's a button below your Google account name and email address.
  4. It's near the top of your screen.
  5. You'll see this under the "Basic info" header.
    • Enter your current password if prompted.
  6. The new password must be at least 8 characters long and should be something that's not too obvious, but that you can remember. A more secure password uses at least 12 characters with a mix of capital and lowercase letters and numbers.
    • Once you complete these steps, you will see a confirmation that you've changed your Google account password. As long as the Chromebook you're using isn't part of an Enterprise (for school or work), you'll be able to use that password to log into your Chromebook.
  7. Advertisement

Expert Q&A

Ask a Question
      Advertisement

      Video

      Tips

      Submit a Tip
      All tip submissions are carefully reviewed before being published
      Name
      Please provide your name and last initial
      Thanks for submitting a tip for review!

      About This Article

      Thanks to all authors for creating a page that has been read 38,014 times.

      Is this article up to date?

      Advertisement