Q&A for How to Close a Free AOL Account

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How can I close my AOL account but keep my email?

Community Answer

An AOL account IS an email (a service you can use ending in @aol.com). If you want to cancel your AOL email but have services (credit cards, etc.) under that email, make a new one using Gmail, Yahoo, Hotmail, etc., and update your email on those services. However you will no longer have an AOL email if you close your AOL account.

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Question

Will AOL deactivate a free account if the person did not ask for it?

Community Answer

Yes, they will.

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Question

Is there a way to delete an AOL account immediately? Mine is still receiving messages.

Community Answer

It will continue receiving messages until AOL fully deletes it, so no. Simply don't sign into it anymore.

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Question

I canceled my free AOL account, but people who send emails to this closed account do not receive a bounce back message that the email is no longer valid. Is that the norm?

Community Answer

AOL does not actually delete any email account you have created, therefore if you log in to that email account, you can see any email you have received even after you've "closed" the account.

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Question

What do I do if I don't have a cancel button on the screen you show in your directions?

Community Answer

Try using a different browser. This was happening to me when I tried via Chrome, but when I tried with Firefox, I was able to see the cancel button.

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Question

When will my AOL email account be cancelled if it says "pending cancel?"

Community Answer

It depends on when AOL receives your request to cancel your email.

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Question

The hackers of my AOL account are sending inquiries to all of my contacts asking for gift cards. Is there any way to stop that?

Ikos

Community Answer

Deleting your account always works, but if you don't want to use that option, changing your password could help stop the hackers from being able to access your account.

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