Q&A for How to Connect Your iPad to the Internet

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  • Question
    I am connected but its still showing that the WiFi connection is locked. I am able to use it on my laptop but it won't allow my iPad access. What can I do?
    Community Answer
    Check your wifi network and see if something is wrong and restart the connection.
  • Question
    Why did my iPad stop connecting to my WiFi?
    Community Answer
    There could be several reasons for this.You could try resetting your WiFi router, and if that does not work, you can make an appointment at a Genius bar for them to examine your iPad.
  • Question
    What if Safari doesn't come up after a successful WiFi connection?
    Community Answer
    Go on settings, then Wifi, and then find the name of the network you want to join (enter password if required). If you have already done this, try refreshing it.
  • Question
    What should I do if I can't connect to the wireless network with the correct password?
    Community Answer
    You cannot connect to the wireless network if you don't have the correct passcode.
  • Question
    I am connected to WiFi, but as I drive to a different location, I lose the connection to the internet. What should I do?
    Community Answer
    WiFi only has a limited range. You won't be able to access your WiFi network once you've driven away from your home. In some cases, it may not even be able to reach your driveway.
  • Question
    I can't unplug or divert from Siri computer on my iPad mini (2) usually for 'shut-down' purposes. What can I do?
    Community Answer
    Try to turn Siri off. Then, restart the device.
  • Question
    My iPad mini is connected to my wireless network, but it won't let me online. What do I have to do?
    Community Answer
    Restart your router/modem; if this doesn't work, call ISP.
  • Question
    Why does my iPad keep telling me to update to iOS 10.2?
    Community Answer
    You need to download system updates periodically to keep your iPad working properly. These updates fix bugs and give you the latest software for your device.
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