Q&A for How to Hook Up Xbox 360 Live

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  • Question
    Do I need a different console to sign up with Xbox Live?
    Community Answer
    No, you can use any console to make an Xbox live account and then use that account to sign into other accounts.
  • Question
    I tried to log into my Xbox Live with my email address and password, but it won't log in. What should I do?
    Community Answer
    Make sure that your email and password are correct and are the ones associated with the account. If you still can not login contact Microsoft for help.
  • Question
    What can I do if I can't set up an Xbox Live account?
    Community Answer
    Get the free silver account.
  • Question
    How do I get online for free on my Xbox 360?
    Community Answer
    You can't get online for free; in order to go online, you need to join Xbox Live.
  • Question
    Where do I enter the gold membership code?
    Community Answer
    To enter your XBOX LIVE gold member ship code go to the home menu and go under the account tab, scroll over to the XBOX LIVE tab and click on "Enter XBOX LIVE Code" and enter your code.
  • Question
    How do I download a game for free on my Xbox 360?
    Community Answer
    You need to be signed into Xbox live in order to download any game.
  • Question
    What if I click it to connect and it does not work?
    Brady Stephenson
    Community Answer
    Try and do it again, and if it doesn't work, reboot your device. If that doesn't work, try to sign in with a different account. If you can do that, there may be an issue with your username or password.
  • Question
    Can I play Xbox One games on an Xbox 360?
    Community Answer
    No. But you can play some Xbox classic games.
  • Question
    Will I not be able to play online with my friends if I don't pick gold membership?
    Brady Stephenson
    Community Answer
    No, you will not. You need to purchase an XBOX Live Gold subscription in order to do this.
  • Question
    I can't set up my account. It says, "This Microsoft account is associated with a different Xbox Live profile."
    Brady Stephenson
    Community Answer
    This means that the account that you are trying to log into is already on the Xbox machine. Check your profiles and find the correct account.
  • Question
    When I am connected to my Xbox, why does it say that EA is not available?
    Community Answer
    It may need to be updated or there may be a problem with it. If you don't know how to update or find the problem, contact Xbox support.
  • Question
    Can I use an Xbox Gold account on my Xbox 360?
    Community Answer
    Yes you can, but for different consoles, you will have to sign in to that gold account.
  • Question
    Do I have to make a new profile to connect to Xbox Live? Or can I connect an already existing profile?
    Community Answer
    You can connect an existing profile by going into the sign in/out page and choosing ‘download profile’. You will be asked for your Microsoft Account email and password and your profile will then be downloaded. If you change your gamertag you will have to re-download your profile.
  • Question
    How do I connect my Xbox profile to Xbox Live without having Xbox Live previously?
    Community Answer
    Sign in with a Microsoft account you can create one at Microsoft.com. You can use an email address or create a completely new account. You still need to enter private information, like a credit card number.
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