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Simple steps to uninstall and reinstall Wi-Fi drivers in Windows
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An out-of-date or corrupted wireless driver could prevent you from connecting your PC to the Internet. If the wireless driver is the culprit, reinstalling it will get you back online in minutes. First, download the latest version of the driver using a wired Internet connection. At that point you can safely remove the current driver in the Device Manager, allowing you to do a clean installation.

Things You Should Know

  • Download the latest wireless drivers from your PC manufacturer. If you purchased the Wi-Fi card separately, download them from its manufacturer.
  • Delete the current driver in Device Manager before installing the new driver.
  • Double-click the EXE file you downloaded to install the new drivers.
Part 1
Part 1 of 3:

Downloading the Driver

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  1. To find the best driver for your wireless card, you will need to know its name. You can find that information in the Device Manager.
    • Macs don’t use wireless drivers. If you’re having trouble with your Mac, see How to Fix Common Computer Network Issues for Mac.
  2. The Device Manager will now appear on the screen.
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  3. This will expand a list of all network adapters on the computer, including one that has the word "wireless" in its name. [1]
    • If you can't find one labeled "Wireless," right-click each driver and select "Properties." The wireless card should say “Wireless Card” under “type.”
  4. The wireless adapter name is at the very top of the Driver tab. [2]
    • An example of a wireless card name is “Intel Centrino Advanced-N 6235.”
  5. This is where you’ll find links to download drivers for your device.
    • For example, if your wireless card was made by Intel, visit www.intel.com and click “Support.”
  6. This is the name that you wrote down earlier. Once you find the wireless card, click the link to visit its product page.
  7. You may have to click a link that says “Download,” “Software,” or “Drivers” to find the download links.
    • Most companies provide drivers in a “.exe” file, which makes them extra easy to download and install.
    • Save the download in a location you will remember, like the Downloads folder or the Desktop.
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Part 2
Part 2 of 3:

Removing the Current Driver

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  1. Now you’ll prepare to remove the current driver.
  2. A pop-up will appear asking you to confirm your choice.
  3. The entry for the wireless card will now disappear from the “Network Adapters” list.
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Part 3
Part 3 of 3:

Installing the Driver

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  1. This should launch the setup program that will install your wireless drivers. [3]
    • If the file ends with “.zip” instead of “.exe”, right-click the file and select “Extract All.” Select a folder to extract the files to and click “Extract.” Finally, double-click the .exe file located in the folder you selected.
  2. The device manager will now scan the computer for hardware without drivers installed. [4]
    • If a driver is found, Windows will install it automatically. To confirm that a new driver was installed, expand the list of network adapters and look for the entry for your wireless adapter.
    • If a driver is not found, you may be prompted to browse for the folder where the driver files are located. Navigate to the directory to which you extracted the .zip files, then click “OK” or “Install.”
  3. The screens will be different depending on your system and wireless card, but you’ll usually have to agree to the manufacturer’s terms before arriving at an “Install” button.
    • If the installer asks you to restart the computer once the installation is complete, click “OK” or “Restart Now” as indicated.
  4. To test your connection, remove the Ethernet cable from the LAN port on your computer. This ensures that you’re testing the right connection.
  5. Connect to your Wi-Fi network and go to https://www.wikihow.com . If the drivers were the culprit, you should now be able to access wikiHow using your wireless connection.
    • Try restarting the computer if you can’t connect. Then, open the Device Manager and run “Scan for new hardware” again.
    • If you are still having issues, your problem may not be driver related.
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Community Q&A

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  • Question
    Why can't I see any option named as Wi-fi or wireless?
    Community Answer
    Wireless will be under "Network Connectivity." Click on this header first.
  • Question
    Why did my wifi adapter disappear totally?
    Community Answer
    You likely got rid of the software and the driver. You'll need to search online for the exact wireless adapter and download the drivers and software from the manufacturer (such as Intel).
  • Question
    I re-imaged my laptop and I did have wifi before, but after re-image wifi adapter couldn't be found. Where is it?
    Community Answer
    Check the device manager again. If it isn't there, look up your laptop's specs and find the exact wireless card you're using. Search online for the card + "download drivers." Having it should help your laptop find the card again.
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      Tips

      • Setting Windows to update automatically should keep your wireless drivers up to date.
      • Many internet connection issues can be resolved by removing the power cable from the back of the router or wireless access point, then plugging it back in. This is called a “power cycle.”
      • Try being as close as possible to the router/wireless access point.
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      About This Article

      Article Summary X

      1. Connect to a wired network.
      2. Find the name of the wireless adapter manufacturer in Device Manager.
      3. Download the driver from the manufacturer's website.
      4. Run the installer file.

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