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This wikiHow will teach you how to reset your Amazon Echo Show if it is unresponsive. If you're still having trouble with your Echo Show after restarting it, you can easily return it to its original factory settings. These steps will also work for the Echo Spot.

  1. If your Echo Show is misbehaving or being unresponsive, you can restart it by powering it off and then back on. If you're still having issues after restarting the Echo Show, continue with this method.
  2. The mute button is all the way to the left side of the buttons and has a circle with a line through it. The volume down button is next to the mute button and has a horizontal line (-) on it.
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  3. You can lift your fingers once you see the Amazon logo appear. Your Echo Show (or Echo Spot) will continue to restart.
  4. Once you're logged back in, your Echo Show will be back to its original factory settings. [1]
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      About This Article

      Article Summary X

      1. Turn the Echo off and then back on.
      2. If that didn't help, press and hold the mute and volume down buttons.
      3. Release the buttons when you see the Amazon logo.
      4. Follow the on-screen instructions to reset.

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