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An easy-to-follow guide to soft or hard reset your LG TV
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When should you restart or reset your LG TV? Restarting is always the first step in troubleshooting, as it usually solves minor issues like the Wi-Fi not connecting. You might also be prompted to restart your TV after installing an update. A hard reboot, or a reset, power cycles your TV to resolve more complicated issues that a restart couldn't fix. This wikiHow article teaches you how to restart and reset LG TVs with or without a remote or PIN.

Things You Should Know

  • Restart your TV before you reset it. Many bugs can be fixed by simply restarting the TV.
  • A hard reset can solve memory and software-related issues, but also erases all the settings you've changed on the TV.
  • To restart without a remote, press and hold the "Power" button on the TV for about 10 seconds, unplug it for about 1 minute, then plug it back in and turn it on.
Method 1
Method 1 of 6:

Restarting the TV

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  1. This is the easiest way to reset your LG TV, even if you have a remote. This is a soft reset, which will not delete your TV's settings.
    • This method will restart your TV without the need for a remote.
    • When your TV turns off, proceed to the next step.
  2. After your TV powers off, you don't want it to draw power from any source like the wall socket.
    • Wait at least a minute. You want the power to cycle through to ensure your TV is completely off.
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  3. Plug the TV and turn it on . After you've waited a minute with the TV unplugged, you can plug it back in and turn it on.
    • If the restart didn't work to solve your problem, try updating and resetting your LG TV.
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Method 2
Method 2 of 6:

Updating and Restarting

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  1. In this method, you'll update your TV and the system will restart automatically after installing an update.
    • The button you press will differ between TV and remote models.
  2. You might see this in the lower right or left corner of your screen. [1]
  3. It's in the middle of the menu next to a wrench and gear icon.
  4. You'll see this near the bottom of the menu.
  5. This button is at the top of the menu. [2]
  6. If you don't have an update to install, you won't be prompted to restart your TV. With an installation of a new update, your TV will automatically restart. [3]
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Method 3
Method 3 of 6:

Doing a Hard Reset

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  1. In this method, you'll reset your TV and reset your TV's settings at the same time. [4] All of your personal settings will be lost, but you may resolve more complicated software issues.
    • The button you press will be different between TV and remote models.
  2. You might see this in the lower right or left corner of your screen. [5]
  3. It's in the middle of the menu next to a wrench and gear icon.
  4. You'll need to confirm your action to continue.
  5. The default is usually "0000" or "1234" unless you changed it.
    • Without the remote, press and hold the "Power" button for 10 seconds, then use your TV's buttons to navigate to Menu > Settings > General > Reset > Confirm > Enter PIN .
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Method 4
Method 4 of 6:

Resetting without a PIN

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  1. In this method, you'll reset your TV and reset your TV's settings at the same time.
    • The button you press will be different between TV and remote models.
  2. You might see this in your screen's lower right or left corner.
  3. It's next to a padlock icon.
  4. It's the last item on the menu.
  5. . [6]
    • The "Master Password" window opens.
  6. Make sure you press Enter when you're done. [7]
  7. The password has been reset to the default, so now you can change the password.
  8. This is usually the default password and will allow you to change the password to something you prefer. [8]
  9. When you're done, you'll be prompted to confirm it before continuing.
    • You'll see the menu again when you confirm your password.
  10. You'll need to confirm your action to continue.
  11. The default is usually "0000" or "1234" unless you changed it.
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Method 5
Method 5 of 6:

Resetting WebOS LG TV

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  1. It's the minus key on the left side of your remote.
  2. The button looks like a red Power button in the upper left corner of the remote.
  3. The logo means that your TV has rebooted successfully.
    • Alternatively, you can just unplug your TV from the wall and plug it back in after a minute.
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Method 6
Method 6 of 6:

Uncheck User Agreements

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  1. Some users have found that unchecking the user agreements, specifically the privacy agreement, has allowed them to restart their TVs fully.
  2. Locate the privacy policy.
  3. Your TV will inform you it has to restart, and may warn you that some of your apps may not work properly if the privacy policy is not agreed to.
    • Allow a few moments for your TV to start up again.
  4. Opening an app will prompt your TV to ask you to agree to the privacy policy once more. Agree with the privacy policy to continue using your apps.
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