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Know your options if you're banned on Snapchat
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If you see the SS06 error code on Snapchat, this means your device is currently banned from the servers. While there's no way to unban your account, you can still download your account data to a computer for safekeeping. Here's what Snapchat Support Code SS06 means and what to do to fix it.
Why Is My Snapchat Disabled With SS06 Support Code?
Snapchat's SS06 error code means your device is banned permanently, and there's no way for Snapchat to unban it. This ban comes from repeated violations of the Community Guidelines or abuse.
Steps
Section 2 of 2:
Downloading Your Account Data
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Go to https://web.snapchat.com/ in a web browser. If you aren't already logged in, enter your username and password to do so now .
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Click your profile picture or Bitmoji. This will be in the top-left corner.
- A drop-down menu will open.
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Click Account Settings . A new page will open.
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Click My Data . You can find this below the Chat now tile.
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Check all the data you want to download. This includes your login history, profiles, Snap history, Memories , and more.
- If there's already a checkmark next to the data you want, skip this step.
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Click Next . This is the blue button at the bottom-right corner.
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Select a date range. Use the drop-down menu to specify a start and end date for the data you want to save.
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Confirm your email address. This is how you'll get a copy of your data. Make sure it's correct.
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Click Submit . This is the blue button.
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Click the download link in your email. This may take a few moments to arrive.
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Select See exports and Download . This will export your data.
- The file will be downloaded in a .ZIP file.
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Unzip the file. You'll see your data in the unzipped folder.
- On Windows, double-click the file and select Extract All. Select a save location, and click Extract.
- On Mac, double-click the file.
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