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Turn off the water using your toilet’s shutoff valve or main water supply
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If you’re trying to fix something wrong with your toilet, the first step is turning off the water supply. However, if you’ve never done this before, or if you have an older toilet without a shutoff valve, this may seem a little intimidating. Fortunately, whether you’re closing the toilet’s shutoff valve, turning off the main water supply to your home, or manipulating the float lever to stay upright, there are several easy ways to turn off the water supply to your toilet.

Turning Off Water to a Toilet

Find the oval-shaped shutoff valve behind your toilet. Rotate the valve clockwise and as far as it can go to turn off the water. Test that the water is off by flushing your toilet. Simply turn the valve counterclockwise to turn the water back on.

Method 1
Method 1 of 3:

Closing the Toilet’s Shutoff Valve

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  1. The shutoff valve is a football-shaped valve connected to a pipe or hose attached to the bottom of the tank behind your toilet. The other end of this pipe should go into the wall. [1]
    • Some older toilets don’t have shutoff valves behind them. If this is the case for you, you’ll have to use the wooden board method or simply cut off the main water supply for your entire home to turn off the toilet’s water supply.
  2. Turning the valve clockwise as far as it can go will turn off the water supply to the toilet. The valve should not be difficult to turn, so don’t try to force it if you can’t easily turn it. [2]
    • If the water valve looks rusty or is difficult to turn, try applying some WD-40 to it. If you’re still unable to turn it after this, you probably will need to replace it .
    EXPERT TIP

    James Schuelke

    Professional Plumber
    James Schuelke, along with his twin brother David, is the co-owner of the Twin Home Experts, a licensed plumbing, leak detection, and mold inspection company based in Los Angeles, California. James has over 32 years of home service and business plumbing experience and has expanded the Twin Home Experts to Phoenix, Arizona and the Pacific Northwest.
    James Schuelke
    Professional Plumber

    Make sure to shut the valve securely. When the valve is off, give it an extra quarter-turn to the right to make sure the water is completely off.

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  3. Flush your toilet to make sure the water is turned off, if you can. If the water supply is turned off, the water in the back tank will empty out into the toilet bowl and will not be refilled afterwards. If your toilet is clogged , you can also test if the water has been turned off by lifting the float lever in the tank. This is the lever attached to the hollow, sealed float on top of the water in the tank. If the water is still on, more water will be added to the tank when you push this lever down.
    • Note that if the water is still turned on, you’ll need to quickly push the float lever back up to prevent the tank from overflowing.
  4. Once it’s time to turn the water supply to the toilet back on, all you have to do is simply turn the water valve counterclockwise as far as you can. Give the toilet a flush to test it and make sure the water is turned back on. [3]
    EXPERT TIP

    David Balkan

    Professional Plumber & CEO of Balkan Sewer & Water Main
    David Balkan is a Professional Plumber, CEO of Balkan Sewer and Water Main Service, and President of Balkan Sewer and Drain Cleaning. As a hands-on owner of these companies for over 40 years, David is knowledgeable about water service lines, sewers, and drain line issues. David is a Committee Chairman of the Master Plumbers Council and has sat on the Executive Committee of the Sub Surface Plumbers Association of New York for over 30 years. His knowledge and solution-oriented approach contributed to Balkan Sewer and Water Main Service being the largest and most trusted service in New York City and the recipient of the 2017 Angie’s List Super Service Award.
    David Balkan
    Professional Plumber & CEO of Balkan Sewer & Water Main

    Shut off fixtures before turning off the main valve. If you need to cut off the main water supply to your property, always close the valve closest to the indoor plumbing, not the main valve by the street cutoff. If you close the main valve and it breaks or has an issue, you cannot replace or repair it.

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Method 2
Method 2 of 3:

Turning Off the Main Shutoff Valve

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  1. In colder areas where freezing temperatures are more common, the water meter and main shutoff valve are typically located indoors. Look in the basement near the first foundation wall or in the crawl space underneath your home.
    • If you can’t find your water meter and valve in these typical locations, your best bet is to contact a professional plumber to have them locate your meter for you.
  2. The water meter and main shutoff valve will probably be located in an iron box underground along the side of your home. Don’t worry about it being underground, though; you’ll be able to spot the lid covering the meter above ground. [4]
    • The main shutoff valve will be 1 or 2 “wheel” handles or lever handles jutting above or next to a metal pipe. They will probably be on either side of a water meter.
    • If you have an external water heater on a side or in back of your home, there’s a good chance the water meter will be somewhere near this.
  3. These are circular handles with finger-sized indentations along the circumference that allow you to get a better grip on them. There will most likely be a water meter located in between these 2 handles along a water pipe running into your home. [5]
    • Some shutoff valves feature lever handles instead of wheel handles.
  4. This will stop all the water flowing into your home, including the water supply to the toilet. If there are 2 valves on either side of the water meter, turn the one that is closest to your home. [6]
    • If there’s only 1 wheel handle or lever handle, that’s the one you’ll want to operate to turn off the main water supply.
    • Once you’ve finished with your work, simply turn this valve counterclockwise again to turn the water back on.
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Method 3
Method 3 of 3:

Propping up the Float Lever

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  1. When this hollow container floats to a certain height, the valve stops letting water into the tank. When you flush the toilet, the float falls with the water level and reopens the water valve. To prevent water from refilling the tank, you’ll need to secure the float to prevent the valve from opening after a flush. [7]
  2. Position the piece of wood vertically so that the bottom of it rests on the bottom of the tank. This way, the top of the wood will hold the float lever up and prevent it from causing the tank to refill after a flush. [8]
    • For best results, use a piece of wood that is about 1 inch (2.5 cm) shorter than the height of the tank itself.
    • If the sides of the tank are too high to do this, then straddle the board above the float lever and wrap a length of stiff wire around both the float arm and the board to hold the float up.

    Tip : Note that anything tall and sturdy enough to hold up the float lever can be used in this method, as long as it can hold up to being placed underwater.

  3. The tank will empty, while the wood or wire strapping holds the lift arm up, preventing the valve from refilling the tank. If your toilet is clogged and you can’t flush it, you can also use a bucket or tall cup to lift the water out of the tank until it’s empty. [9]
  4. After you’re finished with your repair work, simply remove the board and or strapping to allow the float to refill the tank. Place the lid back on the tank and you’re good to go! [10]
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      About This Article

      Article Summary X

      To turn off the water supply to a toilet, simply close the toilet’s shutoff valve, which looks like a football-shaped valve located beneath the tank. Turn the valve clockwise until it can’t turn anymore, then flush your toilet. If your bowl doesn’t refill with water, that means you’ve successfully turned off the water supply. If you have an older toilet without a shutoff valve, you’ll need to shut off the water main valve, which will be in the basement or in an iron box along the side of your home. To locate the valve, look for a wheel-shaped handle or lever and turn it clockwise to shut off the water. If there are 2 valves, turn the one that’s closest to your home. For more advice, including how to refill your toilet with water once you’re finished with your repairs, keep reading!

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      • Anonymous

        Jan 26

        "Lots of great info that made a toilet change out from being put off for several years to a work project started and ..." more
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