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If Roblox isn't working on your computer, phone, or tablet, try these fixes
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- Restart Your Device |
- Make Sure Roblox Servers Aren't Down |
- Clear Your Roblox Cache |
- Run Roblox as an Administrator (Windows) |
- Decrease Your Graphics Quality |
- Update Your Operating System |
- Disable Your Antivirus Software |
- Close Background Applications |
- Update Your Graphics Driver |
- Uninstall and Reinstall Roblox |
- Video |
- Q&A
Does Roblox keep crashing, disconnecting, or locking you out of the game? If Roblox is closing unexpectedly or kicking you out, there's usually an easy fix. Whether you're playing Roblox on a Windows PC, Mac, Android, iPhone, or iPad, you can stop Roblox from crashing with a quick restart, by clearing the game cache, or performing other quick tasks. This wikiHow article teaches you why Roblox may be crashing and how to fix it.
Things You Should Know
- Restart your computer , phone, or tablet, and make sure Roblox's servers aren't down.
- Try clearing the Roblox cache or running Roblox as an administrator.
- Temporarily disable your antivirus software, as well as all background programs, and see if that fixes Roblox.
- Try lowering the graphics quality in the Roblox settings. If all else fails, uninstall and reinstall Roblox.
Steps
Section 4 of 10:
Run Roblox as an Administrator (Windows)
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Click the Windows Start menu . It's the button with the Windows logo in the taskbar at the bottom of the screen. If Roblox won't start, there may be a problem with your Windows profile. Running Roblox as an administrator may fix the problem.
- In order to run Roblox as an administrator, your Windows account must have administrator privileges . If you are not the administrator, contact your administrator or account owner for help.
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Type Roblox . This displays the Roblox game icon in the search results.
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Right-click the Roblox icon and click Open file location . The Roblox Player icon has a gray square. This opens the location of the Roblox Player file in File Explorer.
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Right-click the Roblox Player file and click Properties . This opens the Properties window.
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Click the checkbox next to "Run this program as an administrator." It's one of the checkboxes in the "Settings" box. [7] X Research source
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Click Apply . This applies the settings and will start Roblox as an administrator whenever you launch the game.
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Start Roblox again. Start playing a game of Roblox by clicking a game on the Roblox website. Click the play button to launch the game to see if this solves the problem. If Roblox keeps crashing, try another method.
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Section 5 of 10:
Decrease Your Graphics Quality
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Open a Roblox game on your PC or Mac. To do so, go to https://www.roblox.com/ in a web browser. Select a game to play. Then click the green Play button on the game's information page. If your graphics quality settings are set too high, it may be more than your computer's hardware can handle. This can cause Roblox to crash. [8] X Research source
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Click the Roblox icon. It's the icon that resembles a grey square in the upper-left corner. This displays the Roblox menu.
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Click Settings . It's the second tab at the top of the menu. It's next to an icon that resembles a gear.
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Switch the graphics mode to "Manual." To do so, click one of the arrow icons next to "Graphics Mode." Switch the graphics mode from "Automatic" to "Manual."
- If the graphics mode is already set to "Manual," switching to "Automatic" may give you the best graphics for what your computer hardware is capable of.
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Click - next to "Graphics Quality." This lowers your graphics quality. The more you lower your the graphics quality, the more smoothly the game will be able to run. However, you won't be able to see as far into the distance and the texture quality won't look as good.
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Community Q&A
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QuestionI've tried everything but can't make it work.Dan TanCommunity AnswerIf you are on Windows 10 or above, you can try the MS Store version. Otherwise, you can't do it.
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References
- ↑ https://support.microsoft.com/en-us/windows/disk-cleanup-in-windows-8a96ff42-5751-39ad-23d6-434b4d5b9a68
- ↑ https://www.macworld.com/article/677632/how-to-delete-cache-on-a-mac.html
- ↑ https://www.youtube.com/watch?v=21JuI122ygk
- ↑ https://www.youtube.com/watch?v=gn856teaYiU
- ↑ https://support.apple.com/en-us/HT201656
- ↑ https://www.techadvisor.com/article/728225/how-to-run-programs-as-adminstrator-windows.html
- ↑ https://www.techadvisor.com/article/728225/how-to-run-programs-as-adminstrator-windows.html
- ↑ https://en.help.roblox.com/hc/en-us/articles/203312790-Graphics-Problems-on-Computers
- ↑ https://support.microsoft.com/en-us/windows/update-windows-3c5ae7fc-9fb6-9af1-1984-b5e0412c556a
- ↑ https://support.apple.com/en-us/HT201541
- ↑ https://support.google.com/android/answer/7680439?hl=en
- ↑ https://support.apple.com/en-us/HT204204
- ↑ https://en.help.roblox.com/hc/en-us/articles/203312870-General-Desktop-Roblox-Issues
- ↑ https://www.getdroidtips.com/fix-roblox-keeps-crashing/
- ↑ https://support.google.com/android/answer/9079646?hl=en
- ↑ https://support.apple.com/guide/iphone/quit-and-reopen-an-app-iph83bfec492/ios
- ↑ https://en.help.roblox.com/hc/en-us/articles/203312980-How-to-Uninstall-Roblox
- ↑ https://en.help.roblox.com/hc/en-us/articles/203312980-How-to-Uninstall-Roblox
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