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Errors may appear on your computer for many different reasons, it may be a simple error saying that a file has failed to load or it may be an error that looks like it came from an alternate planet.

  1. of everything important on your PC such as photos . It is best to backup your important files to a disk in case something goes wrong when trying to repair the computer.
  2. Consider what you are doing on your PC when the error message appears, write down what program is causing the error, what version of the program you are running, and what is the program trying to do when the error occurs.
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  3. Scan your computer with your anti-virus application and remove any threats it detects. Viruses and Spyware can cause error messages on your PC and may be the source of your current issue.
  4. If the program is still causing an error use your favorite search engine and type in the exact error you are getting.
  5. Check the search results for any possible solutions to your particular error message.
  6. Be sure to provide the agent with a detailed list of everything you have already done.
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  • Question
    What do I do if I get the message "no boot disk has been detected" or "the disk has failed?"
    Community Answer
    Either your boot disk is disconnected or corrupted due to viruses. Check the cables, but if everything is properly connected, your drive my be corrupted.
  • Question
    My PC ran into a problem and needs to restart, but it doesn't shows any other option and my will laptop is freezing and won't shut down or power off. What should I do?
    Community Answer
    Try pulling out the battery, then putting it back again, then turn it on and enter safe mode.
  • Question
    I am trying to fix an error but I am notified that I need administrator access. How do I get this?
    Community Answer
    There's an administrator account on each PC. Log in as the administrator and continue to fix the error.
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      Tips

      • If you have Windows XP or higher you can use System Restore to make a backup of your PC, but it is still a good idea to backup your files to a disk in case your system restore files get removed.
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      Warnings

      • Your Files may get deleted, make sure you know what you are doing before you try any of these steps.
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