Download Article
Quick ways to enable reCAPTCHA when it isn't working on your computer or mobile device
Download Article
Are you having trouble loading reCAPTCHA on your computer or mobile device? If you're getting blocked or failing the reCAPTCHA test, you may be running an outdated or unsupported browser. You could also be lacking a stable internet connection, but this is an easy fix. This wikiHow will show you how to troubleshoot reCAPTCHA verification when it's not working in any browser on your computer, iPhone, iPad, or Android device.
Things You Should Know
- Check your Wi-Fi or cellular connection. Restart your device, and then try reCAPTCHA again.
- Use an updated and supported browser, such as: Chrome, Firefox, Safari, or Chromium Edge.
- Disable any VPNs or proxy services, as this can affect your connection.
Steps
Expert Q&A
Ask a Question
200 characters left
Include your email address to get a message when this question is answered.
Submit
Advertisement
Video
Tips
Submit a Tip
All tip submissions are carefully reviewed before being published
Name
Please provide your name and last initial
Thanks for submitting a tip for review!
References
- ↑ https://support.microsoft.com/en-us/windows/why-is-my-internet-connection-so-slow-c68cf021-c5cf-db6f-eade-7c9d8bd78aa1
- ↑ https://support.google.com/recaptcha/?hl=en
- ↑ https://support.google.com/chrome/answer/95414?hl=en&co=GENIE.Platform%3DDesktop
- ↑ https://support.google.com/chromebook/answer/2589434?hl=en
- ↑ https://www.cnet.com/tech/services-and-software/how-to-change-ip-address/
- ↑ https://support.microsoft.com/en-us/windows/manage-user-accounts-in-windows-104dc19f-6430-4b49-6a2b-e4dbd1dcdf32
- ↑ https://support.apple.com/guide/mac-help/add-a-user-or-group-mchl3e281fc9/mac
About This Article
Thanks to all authors for creating a page that has been read 141,751 times.
Advertisement