This article was written by Stan Kats
and by wikiHow staff writer, Darlene Antonelli, MA
. Stan Kats is a Professional Technologist and the COO and Chief Technologist for The STG IT Consulting Group in West Hollywood, California. Stan provides comprehensive technology solutions to businesses through managed IT services, and for individuals through his consumer service business, Stan's Tech Garage. Stan holds a BA in International Relations from The University of Southern California. He began his career working in the Fortune 500 IT world. Stan founded his companies to offer an enterprise-level of expertise for small businesses and individuals.
This article has been fact-checked, ensuring the accuracy of any cited facts and confirming the authority of its sources.
Is the button to clear your search history greyed out, or does your history still appear after you've deleted it? If you can't clear your search history on your Android, iPhone, or iPad, there's usually an easy fix. Read on to learn the most common reasons you can't clear your search history and how to fix them.
Why You Can't Clear Your Search History
On an iPhone or iPad, Screen Time restrictions may prevent you from clearing Safari's search history and website data, or the feature was disabled by an administrator. On Android, try turning off search customization and updating Chrome.
Steps
Can't Clear Search History on iPhone or iPad
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1Screen Time restrictions. If a parent or guardian has set up Screen Time on your iPhone or iPad, the option to delete your search history in Safari may be greyed out.
- If you have the Screen Time passcode, you can turn off Screen Time to clear your search history and website data. To do this, go to Settings > Screen Time > Turn Off Screen Time , enter the passcode for Screen Time, then tap Turn Off Screen Time .
- Once you've disabled Screen Time, return to Settings > Safari and select Clear History and Website Data to clear your search history.
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2The search history was deleted recently. If you or someone else cleared the search history on your iPhone or iPad, the option will be greyed out because there's nothing to delete. Rest assured that there's no search history or website data in Safari.Advertisement
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3The admin has disabled the feature. If you received your iPhone, iPad, or even a MacBook laptop from an employer, organization, or school, and they set it up, a mobile device management app (MDM) might be installed. In that case, your employer, organization, or school may want to keep tabs on your search history and website data, and you won't be able to clear your searches.
- You can also contact the IT department to learn how to delete that information. [1] X Research source
Can't Clear Search History on Android
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1Chrome is out of date. If you're using an outdated version of Chrome, your search history may not disappear correctly.
- Chrome should update automatically, but if it doesn't, open the Google Play Store to update Chrome manually if there's an update available.
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2There's a problem with your internet connection. If your phone is offline or doesn't have a good internet connection when you delete your search history, you'll still be able to see everything in "My Activity."
- Everything will be deleted once you connect to the internet via cellular data or Wi-Fi . [2] X Research source
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3Using the Google app while signed out of a Google account. If you're on an Android and wondering why you're still seeing search history, it might be because of search customization.
- You can turn this off by opening the Google app, tapping your profile picture, and going to Settings > General > Search > Search customization .