How to Cancel SiriusXM

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An easy-to-follow guide to canceling your SiriusXM subscription
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Did you sign up for SiriusXM when the subscription was on sale and decide that you don't want it anymore? Luckily, you can cancel it! You only need to figure out if you subscribed directly (like on the website) or if you signed up with a third-party subscription, like if you used your Android, iPhone, iPad, or Roku device. This wikiHow article teaches you how to cancel a SiriusXM subscription that was purchased directly (which can be canceled online or by calling) or through a third-party service.

Things You Should Know

  • Call, go online, or chat with an agent to cancel a SiriusXM subscription that you signed up for directly with SiriusXM.
  • If you used any third-party service like Apple, the Google Play Store, or Roku, cancel through those services.
  • If you don't cancel at least 24 hours before the renewal date, your subscription might renew.
Section 1 of 4:

Through SiriusXM

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  1. Call between 8 am-11 pm EST Monday-Saturday and 8 am-8 pm on Sunday to get a live person. This number will get you to a company rep so you can say that you want to cancel your service.
    • These methods work if you subscribed directly to SiriusXM, such as online through the website or by calling.
  2. Go to the SiriusXM website, click Help & Support and Contact Us . If a window pops up, click Let's Get Started . If a window didn't pop up, click Chat Now .
    • Click Cancel from the first set of prompts.
    • You will be connected with a virtual agent first, but a live agent is always available.
    • Alternatively, get to a chat by going to Manage Your Account > Change Billing Info > Cancel Service > Chat with an Agent and enter Cancel into the chat.
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  3. Go to your account page and sign in if prompted. Click Change Billing Info > Cancel Service . You may be prompted to chat with an agent for help canceling your account, or you might be able to cancel your account online if you signed up that way. [1]
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Section 2 of 4:

iPhone & iPad

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  1. Use this method if you used an iOS device to sign up since you most likely started a subscription through your Apple account.
  2. It's usually at the top of the screen as soon as you open Settings. Tapping it will open your Apple ID.
  3. This is usually in the first grouping of menu options and will show you all your active and expired subscriptions.
  4. You'll find it under the "Active" header if the subscription is active.
    • If the SiriusXM subscription isn't listed, find a receipt from Apple referring to your subscription and see how it's billed to you. If a different Apple ID is displayed, you need to sign into that Apple ID to be able to cancel the subscription. If you can't find any emails, you didn't subscribe through Apple. [2]
  5. Scroll down to see this if you don't see it immediately.
    • Simply uninstalling the app will not cancel your subscription.
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Section 3 of 4:

Android

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  1. Tap the app icon that looks like a red, green, blue, and orange sideways triangle to open the Google Play Store and cancel your subscription.
    • Use this method if you signed up for the SiriusXM subscription with your Android phone, tablet, or Android TV.
    • You can also use your computer by going to https://play.google.com/store/account/subscriptions in your web browser and logging in with your Google account.
  2. It's in the top right corner of your screen.
  3. You'll see this next to an icon of the back of a credit card near the middle of the menu.
    • Tap Subscriptions to continue.
  4. You should see this under the "Active" header.
    • If you don't see it listed here, you didn't use your Google account to sign up.
  5. It should be at the bottom of the page. [3]
    • Confirm your action if you're prompted to.
    • Simply uninstalling an app will not cancel your subscription.
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Section 4 of 4:

Roku

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  1. Go to https://my.roku.com/account/subscriptions and sign in. You can use a computer or mobile web browser to cancel Roku subscriptions.
  2. This is under the "Manage account" header and is toward the bottom of the page.
  3. It'll be under the "Active" header.
  4. You may need to disable "Auto-renew" instead.
    • If you're asked for a cancellation reason, give it and click or tap Cancel to continue. [4]
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      Tips

      • If you don't remember how you signed up, look at your bank or credit card summary or bill to see how the subscription is billed to you.
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      Warnings

      • If you don't cancel at least 24 hours before the renewal date, your subscription might renew.
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      References

      1. ↑ https://www.siriusxm.com/help/manage-or-cancel-service
      2. ↑ https://support.apple.com/en-us/HT202039
      3. ↑ https://support.google.com/googleplay/answer/7018481?co=GENIE.Platform%3DAndroid&oco=1#zippy=%2Ccancel-a-subscription-on-the-google-play-app
      4. ↑ https://support.roku.com/article/208756478

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