The Easiest Ways to Cancel a Crunch Gym Membership

PDF download Download Article
Use our tips to cancel your membership and get out of your gym contract
PDF download Download Article

Whether you’re moving away, found a new gym, or just don’t feel like paying for a membership anymore, there may come a time when you want to cancel your Crunch membership. Fortunately, if you’ve been a Crunch member for at least a year, you can cancel at any time without paying any extra fees. There are a couple different ways to cancel, and we’re here to walk you through them all. Keep reading to learn how to cancel your Crunch membership easily.

Quick Guide to Canceling a Crunch Membership

  1. Call your local Crunch location (or 844-927-8624) to cancel your membership over the phone.
  2. Visit https://crunchfitnesscontactus.smg.com/ to cancel your membership online.
  3. Go to a Crunch location to fill out a cancellation form in-person.
  4. Follow the provided instructions to cancel your membership.
Method 1
Method 1 of 4:

Canceling via Phone, Website, or Mail

PDF download Download Article
  1. It is Crunch Gym's policy that you cannot cancel your membership if you have been a member for less than a year. If you haven’t made it to a year yet, you may have to pay an early termination fee. [1]
    • Review your Crunch gym paperwork and contract, or contact a gym representative to verify your membership dates. Sometimes, this fee varies depending on which Crunch you go to, so it’s always good to double check.
  2. The easiest way to speak to an actual live person is to call your local gym. Since Crunch gyms are franchised, they often have different cancellation policies, so it helps to talk to someone at your actual location.
    • For a list of Crunch locations, visit https://www.crunch.com/locations .
    • To contact Crunch headquarters, call 844-927-8624. [2] Keep in mind that Crunch headquarters may just direct you to call your local gym.
    Advertisement
  3. The representative will ask for your account number, but if you don't have it, give them your name, address, or any other details required to verify your identity. After verification, the representative will be able to cancel your account and guide you through any fees required.
    • You will have to pay your next scheduled monthly dues payment.
    • You will have to return your membership card to your local Crunch gym.
    • You will have to pay any unpaid dues prior to the cancellation date.
  4. The gym representative will likely try to convince you to keep your membership through persuasion and promotional offers. To cancel your membership, be polite in declining these offers and firm in your commitment to cancellation.
    • If they make you a special offer, you could say: “Thanks for the offer, but I have already made my decision to cancel the membership.”
    • If they tell you about improvements at the gym, you could say: “Good luck with all of the changes, but, as I said, I have made a decision to cancel and would like to proceed with the cancellation process.”
  5. Cancel your membership online by visiting https://crunchfitnesscontactus.smg.com/ . Select the Crunch location that you’ve been going to, then select “Start.” From there, select “Manage your current membership” and then “Cancellation” on the next page.
    • Canceling online isn’t an instant process—your request will be sent to the gym that you selected, and they will follow up with you to handle your cancellation request.
  6. Mail a letter to your Crunch fitness location with a clear statement of your request to cancel the membership. You will also need to fax the letter to ABC Financial at the following fax number: 501-992-0802. In both the letter and the fax, you should include the following information:
    • Your member number
    • Your name
    • Your billing address
    • The address of your Crunch fitness location
    • Your signature
    • Three pieces of identifying information, such as the last four digits of your driver’s license, your date of birth and the last four digits of the account being billed.
    • The date
    • Your membership number
    7. Advertisement
Method 2
Method 2 of 4:

Canceling at a Crunch Location

PDF download Download Article
  1. If you have moved recently, you may still be able to find a location near you. Find a full list of Crunch locations at https://www.crunch.com/locations . [3]
  2. Tell them that you want to complete a cancellation request form. An employee will provide you with the paperwork to cancel your Crunch Gym membership. [4]
    • If they try to convince you to stay, reiterate your reason for leaving. Say, for instance, “I’m moving to a new city and no longer need the membership.”
  3. This monthly amount is based on your contract terms. Pay it in order for your cancellation to go through. [5]
  4. You will be provided with temporary authorization to the gym so you can continue to access the facility up to your termination date. [6]
  5. If you are canceling your Crunch membership early before the first year is up, you will be required to pay an early termination administration fee of $25, plus $175. At the end of the 30-day period following your notice of cancellation, you will no longer accrue fees with Crunch Gym. [7]
    6. Advertisement
Method 3
Method 3 of 4:

Determining Your Reason for Canceling

PDF download Download Article
  1. In order to cancel your Crunch membership, you will need to state a reason for canceling. If you cannot think of a reason immediately, such as moving to a new city, it may be worthwhile to briefly review your reasons for canceling the membership. Think about how often you go, the gym itself, the people who go there, and the costs of membership. [8]
  2. If you haven’t been to the gym in months, it may be time to cancel your membership. Holding onto the membership is not going to make you more fit. Perhaps you need to try a different form of exercise, such as running , hiking , or walking . [9]
  3. Consider whether the gym is kept clean, as well as whether it is crowded or relatively quiet. If your gym is too crowded, dirty, noisy or otherwise not right for you, you may want to cancel your membership. [10]
  4. Consider whether you feel welcomed by staff members and personal trainers. Also, think about whether your people go there, such as friends, colleagues or just people you can relate to. If you feel put off by staff or personal trainers or just feel like you can’t relate to anybody at the gym, perhaps you should cancel your membership. [11]
  5. If the classes at your local gym don’t fit your current family or social schedule anymore, the membership may no longer be worthwhile. You could look for a boutique or smaller gym that offers more classes. [12]
  6. If the equipment at your gym is never fixed in a timely manner, you may want to find a new gym. Typically, gyms can order equipment online and get repair people in a fairly timely manner, so there is no excuse for gym equipment to go unfixed for more than a few days. [13]
  7. If your gym feels too small or claustrophobic, you may want to find a new place to workout. A gym should have lots of room to move around, or pull and push weights without worrying about bumping into other people. If the machines are positioned too closely to one another or there is little floorspace, you may want to find another gym. [14]
    8. Advertisement
Method 4
Method 4 of 4:

Reviewing Your Fitness Finances

PDF download Download Article
  1. Take a moment to consider what you are getting for your money. If you feel like you’re paying for a lot of services or equipment that you rarely use, perhaps you can find a more economical option. If your gym has a lot of classes that you rarely take, perhaps you are better off finding a gym with the bare essentials. [15]
  2. If you are currently paying for a lot of fitness related activities, such as the gym, sports leagues, hiking trips or other physical activities, consider what you want to prioritize. If you can only afford one or two fitness related activities, such as a sports team and the gym or the gym and a hiking trip, determine what you want to spend your money on. If the gym is not on your current list of fitness priorities, cancel it. [16]
    • Do a deep dive into your finances by creating a budget . Then, see how your gym membership fits into your monthly expenses.
  3. If you need to cut down on your monthly bills, you may want to cancel your membership. You can always pursue less costly endeavors such as running or taking daily walks. [17]
  4. Since Crunch fitness requires you to stay for at least a year before canceling, make sure you have been there for a year. If you haven’t, you may have to pay a fee of $25 plus a fee of $175. So, if the amount you will save by canceling early is less than $200, you may as well stick it out until the year is up and then cancel your membership at that time.
    5. Advertisement

Community Q&A

Search
Add New Question
  • Question
    If I cancel my month to month membership, do I have to pay a fee?
    Community Answer
    If you cancel before the end of your initial term (first year), they can charge you.
    Thanks! We're glad this was helpful.
    Thank you for your feedback.
    If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. We’re committed to providing the world with free how-to resources, and even $1 helps us in our mission. Support wikiHow
    Yes No
    Not Helpful 9 Helpful 33
  • Question
    How do I cancel a month to month membership?
    Community Answer
    Do the same thing, call the number or go to the gym and cancel.
    Thanks! We're glad this was helpful.
    Thank you for your feedback.
    If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. We’re committed to providing the world with free how-to resources, and even $1 helps us in our mission. Support wikiHow
    Yes No
    Not Helpful 18 Helpful 13
  • Question
    How do I cancel a gym membership without fees and charges?
    Community Answer
    Cancel at your membership's expiration date, providing the required amount of advance notice to the gym.
    Thanks! We're glad this was helpful.
    Thank you for your feedback.
    If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. We’re committed to providing the world with free how-to resources, and even $1 helps us in our mission. Support wikiHow
    Yes No
    Not Helpful 7 Helpful 6
See more answers
Ask a Question
200 characters left
Include your email address to get a message when this question is answered.
Submit
      Advertisement

      Video

      Tips

      Submit a Tip
      All tip submissions are carefully reviewed before being published
      Name
      Please provide your name and last initial
      Submit
      Thanks for submitting a tip for review!

      You Might Also Like

      Cancelling an EOS Fitness Membership
      How to
      Cancel an LA Fitness Membership by Mail & More
      Minimum Ages for Children to Go to the Gym (And Where They Can Work Out)
      How to
      Burn 1000 Calories at the Gym
      How to
      Cancel Your Planet Fitness Membership by Phone or Mail
      How to
      Use Gym Equipment
      How to
      Hang a Pull‐Up Bar
      The Complete Guide to Cable Curls, Plus Variations and Mistakes to Avoid
      How to
      End Your Gym Membership Without Paying Cancellation Fees
      What to Wear to the Gym
      What Is the Suicide Grip? (And Why You Shouldn't Use It)
      How to
      Build a Low Cost Home Gym
      A Guide to Orangetheory’s Cancellation Policy & How to Terminate Your Account
      How to
      Cancel A Hotworx Membership: Cancellation Notices, Fees, & More
      Advertisement

      References

      1. ↑ https://www.crunch.com/faq
      2. ↑ https://www.crunch.com/contact-us
      3. ↑ http://cancelwizard.com/crunch-gym.html
      4. ↑ http://cancelwizard.com/crunch-gym.html
      5. ↑ https://www.crunch.com/faq
      6. ↑ http://cancelwizard.com/crunch-gym.html
      7. ↑ http://cancelwizard.com/crunch-gym.html
      8. ↑ https://www.citizensadvice.org.uk/consumer/changed-your-mind/cancelling-a-gym-membership/
      9. ↑ http://www.thelist.com/41845/signs-time-cancel-gym-membership/
      1. ↑ http://www.thelist.com/41845/signs-time-cancel-gym-membership/
      2. ↑ http://www.thelist.com/41845/signs-time-cancel-gym-membership/
      3. ↑ http://www.thelist.com/41845/signs-time-cancel-gym-membership/
      4. ↑ https://health.usnews.com/wellness/slideshows/10-signs-you-should-break-up-with-your-gym?slide=6
      5. ↑ https://health.usnews.com/wellness/slideshows/10-signs-you-should-break-up-with-your-gym?slide=6
      6. ↑ https://health.usnews.com/wellness/slideshows/10-signs-you-should-break-up-with-your-gym?slide=8
      7. ↑ http://www.thelist.com/41845/signs-time-cancel-gym-membership/
      8. ↑ http://www.thelist.com/41845/signs-time-cancel-gym-membership/

      About This Article

      Article Summary X

      To cancel your Crunch membership by phone or mail, start by verifying that you’ve had a membership for at least 1 year to avoid paying an extra administrative fee for early termination. After reviewing your contract, call 888-227-8624 and tell the representative that you want to cancel your account. After verifying your account, the representative will tell you about any required fees, like paying any unpaid dues. If you’d prefer to cancel by mail, write a letter to your Crunch fitness location clearly stating your request to cancel your membership. Include your member number, name, billing address, and address of your Crunch location in your letter. To learn how to cancel your Crunch membership at a Crunch location, keep reading!

      Did this summary help you?
      Thanks to all authors for creating a page that has been read 613,871 times.

      Reader Success Stories

      • G Greene

        Jan 9, 2023

        "This article answered all my questions plus other information, however, I'm 68 years old and the Crunch ..." more
      Share your story

      Did this article help you?

      Advertisement