Life 360 Not Updating Location? 10 Troubleshooting Tips

PDF download Download Article
Learn how to update locations in the Life360 app
PDF download Download Article

Is the Life 360 app not showing current locations? If someone's location is stuck in the same spot, or if it's gone completely, it can be due to a variety of reasons. Luckily, there are some quick fixes you can try on your end. Here's what to do if Life 360 is not updating on an iPhone, iPad, or Android device.

Why Is Life 360 Not Updating Location?

If the Life360 app isn't updating your or someone else's location, it can be due to an unstable connection, software bugs, low power restrictions, or even revoked location permissions.

1

Restart the app.

PDF download Download Article
  1. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/6\/63\/Life-360-Not-Updating-Step-1.jpg\/v4-460px-Life-360-Not-Updating-Step-1.jpg","bigUrl":"\/images\/thumb\/6\/63\/Life-360-Not-Updating-Step-1.jpg\/v4-728px-Life-360-Not-Updating-Step-1.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
    Sometimes, a quick app restart can fix minor software bugs.
    • On iPhone, swipe up from the bottom (or double-press the Home button) and swipe up on the app.
    • On Android, swipe up from the bottom, hold, and then release. Swipe up on the app. [1]
    2. Advertisement
2

Update the app.

PDF download Download Article
  1. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/5\/5e\/Life-360-Not-Updating-Step-2.jpg\/v4-460px-Life-360-Not-Updating-Step-2.jpg","bigUrl":"\/images\/thumb\/5\/5e\/Life-360-Not-Updating-Step-2.jpg\/v4-728px-Life-360-Not-Updating-Step-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
    Open the Google Play Store or App Store and search for Life360. If there's an update available, you'll see Update .
3

Restart your device.

PDF download Download Article
  1. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/f\/fd\/Life-360-Not-Updating-Step-3.jpg\/v4-460px-Life-360-Not-Updating-Step-3.jpg","bigUrl":"\/images\/thumb\/f\/fd\/Life-360-Not-Updating-Step-3.jpg\/v4-728px-Life-360-Not-Updating-Step-3.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
    If the app still isn't updating, try powering down your device fully. Wait a minute, and then turn it on again.
    2. Advertisement
4

Check your connection.

PDF download Download Article
  1. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/9\/9f\/Life-360-Not-Updating-Step-4.jpg\/v4-460px-Life-360-Not-Updating-Step-4.jpg","bigUrl":"\/images\/thumb\/9\/9f\/Life-360-Not-Updating-Step-4.jpg\/v4-728px-Life-360-Not-Updating-Step-4.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
    If you're having trouble connecting to Wi-Fi, make sure the network is stable and active. If it isn't, you may need to restart your router .
    • If you're using cellular, make sure your provider isn't having an outage and your account is active.
5

Turn off any VPNs.

PDF download Download Article
  1. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/4\/40\/Life-360-Not-Updating-Step-5-Version-2.jpg\/v4-460px-Life-360-Not-Updating-Step-5-Version-2.jpg","bigUrl":"\/images\/thumb\/4\/40\/Life-360-Not-Updating-Step-5-Version-2.jpg\/v4-728px-Life-360-Not-Updating-Step-5-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
    A VPN can interfere with location services. Turn it off, restart your device, and then check Life360 again.
    2. Advertisement
6

Check your Life360 account.

PDF download Download Article
  1. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/9\/98\/Life-360-Not-Updating-Step-6.jpg\/v4-460px-Life-360-Not-Updating-Step-6.jpg","bigUrl":"\/images\/thumb\/9\/98\/Life-360-Not-Updating-Step-6.jpg\/v4-728px-Life-360-Not-Updating-Step-6.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
    You need an active subscription and account to use Life360. Confirm your membership is still active and that you're signed into the correct account.
7

Enable Precise Location.

PDF download Download Article
  1. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/9\/99\/Life-360-Not-Updating-Step-7.jpg\/v4-460px-Life-360-Not-Updating-Step-7.jpg","bigUrl":"\/images\/thumb\/9\/99\/Life-360-Not-Updating-Step-7.jpg\/v4-728px-Life-360-Not-Updating-Step-7.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
    This can be found in Life360's settings. Do the following:
    • Open Settings .
    • Scroll down and tap Life360 .
    • Toggle on Precise Location .
    2. Advertisement
8

Allow Background App Refresh.

PDF download Download Article
  1. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/8\/8f\/Life-360-Not-Updating-Step-8.jpg\/v4-460px-Life-360-Not-Updating-Step-8.jpg","bigUrl":"\/images\/thumb\/8\/8f\/Life-360-Not-Updating-Step-8.jpg\/v4-728px-Life-360-Not-Updating-Step-8.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
    This setting allows apps to run in the background without stopping. Do the following:
    • Open Settings .
    • Tap General .
    • Tap Background App Refresh .
    • Tap Background App Refresh again.
    • Tap Wi-Fi or Wi-Fi & Cellular Data .
9

Disable Low Power Mode.

PDF download Download Article
  1. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/b\/b1\/Life-360-Not-Updating-Step-9.jpg\/v4-460px-Life-360-Not-Updating-Step-9.jpg","bigUrl":"\/images\/thumb\/b\/b1\/Life-360-Not-Updating-Step-9.jpg\/v4-728px-Life-360-Not-Updating-Step-9.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
    Since Low Power Mode reduces functions to optimize performance, it may affect Life360's location tracking. To turn off Low Power mode , do the following:
    • Open Settings .
    • Tap Battery .
    • Toggle off Low Power Mode .
    2. Advertisement
10

Enable Location Sharing.

PDF download Download Article
  1. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/0\/04\/Life-360-Not-Updating-Step-10.jpg\/v4-460px-Life-360-Not-Updating-Step-10.jpg","bigUrl":"\/images\/thumb\/0\/04\/Life-360-Not-Updating-Step-10.jpg\/v4-728px-Life-360-Not-Updating-Step-10.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
    This permission is required to share your location with apps such as Life360. Do the following:
    • Open Settings .
    • Tap Privacy & Security .
    • Tap Location Services .
    • Toggle on Location Services .

Expert Q&A

Ask a Question
200 characters left
Include your email address to get a message when this question is answered.
Submit
      Advertisement

      Video

      Tips

      Submit a Tip
      All tip submissions are carefully reviewed before being published
      Name
      Please provide your name and last initial
      Submit
      Thanks for submitting a tip for review!

      You Might Also Like

      Life360: Pausing or Hiding Your Location With Minimal Notifications
      How to
      See Last Seen on WhatsApp if It Is Hidden
      How to
      Video Call between an Android and iPhone: Step-by-Step Tutorial
      Does Your Phone Support HDMI Alt Mode? Here's How to Check
      A Guide to Getting Your Starbucks Partner Discount in the App
      How to
      Download Summertime Saga on Android by Installing the APK File
      How To Reactivate a DoorDash Account
      Get Your Cash App Balance on a Phone: Call, Chat, & More
      Does DoorDash Take Cash? The Complete Guide
      How to
      Text Without Showing Your Number
      Guide to Getting DoorDash Food and Deliveries for Free
      How to
      Fix the “No Network or Phone Off” Message on Life360
      30+ Apps That Will Score You Free Food
      How to
      Pause Your Location on Life360
      Advertisement

      References

      1. ↑ https://support.google.com/android/answer/9079646?hl=en#zippy=%2Cclose-apps

      About This Article

      Thanks to all authors for creating a page that has been read 3,316 times.

      Is this article up to date?

      Advertisement