Q&A for How to Keep Your Google Account Safe from Hackers

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  • Question
    What is the meaning of two-step verification?
    Mitch Harris
    Consumer Technology Expert
    Mitch Harris is a Consumer Technology Expert based in the San Francisco Bay Area. Mitch runs his own IT Consulting company called Mitch the Geek, helping individuals and businesses with home office technology, data security, remote support, and cybersecurity compliance. Mitch earned a BS in Psychology, English, and Physics and graduated Cum Laude from Northern Arizona University.
    Consumer Technology Expert
    Expert Answer
    Two-step verification uses both your password and a second device to secure your account. After you log in, Google will ask you to verify your login with your email or phone. This way, if a stranger logs into your account, they won't be able to get in.
  • Question
    Should I change my password if I get hacked?
    Mitch Harris
    Consumer Technology Expert
    Mitch Harris is a Consumer Technology Expert based in the San Francisco Bay Area. Mitch runs his own IT Consulting company called Mitch the Geek, helping individuals and businesses with home office technology, data security, remote support, and cybersecurity compliance. Mitch earned a BS in Psychology, English, and Physics and graduated Cum Laude from Northern Arizona University.
    Consumer Technology Expert
    Expert Answer
    Definitely! You should always change your password after you notice a strange log-in attempt, even if you have two-step verification turned on. Someone clearly knows your password if you're getting notified about log-ins.
  • Question
    How do you know POP3 gives data to a hacker?
    R2_d2000
    Top Answerer
    POP3 can allow a hacker to access your Google account because it bypasses two-step verification. However, it will only allow hackers to access your email, and you still need the account password to access data through POP3. If you use a program that requires POP3, then just make sure that you have a secure password and you should be fine.
  • Question
    Are there any hackers who can retrieve my lost account safely?
    R2_d2000
    Top Answerer
    No, this is likely a scam. Most people online who say that they are hackers are just bluffing.
  • Question
    If I know an email address that I suspect is being used for illegal activity, is there a place I can turn that information to authorities?
    R2_d2000
    Top Answerer
    Yes, to report scam emails, you can follow the steps on How to Report Scam Emails .
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