Q&A for How to Open Hotmail

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Question

I can't remember my Hotmail password. How can I retrieve it or change it?

Community Answer

When you set up your account, you likely gave them a phone number or an alternative email address in case of this very scenario. Just click "forgot my password" and you will be prompted on how to continue.

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Question

How can I open a Hotmail account?

Community Answer

You click "sign in" on hotmail.com, and then proceed to create a new account.

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Question

How can I see and read an email that was sent to me in Hotmail?

Community Answer

Log into your Hotmail account on a computer or phone and click on the new email. (It should be displayed at the top of your inbox, but if not, you can use the Sort option to sort by the date.) This will open the email for you to read.

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Question

I forgot my password and also alternate password and the phone number. What should I do?

Community Answer

You should click the "Can't access your account?" or the "Forgot your password?" button and see where that leads you. Make sure you answer the questions they ask as best as possible.

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Question

An unknown third party has opened various accounts using my Hotmail screen-name. What should I do to protect myself ?

Community Answer

Report to Hotmail, contact a representative provide proof of your identity. They should help you through the process.

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Question

How do I get access to an old Hotmail account if I can't remember the password?

Community Answer

Try to use password recovery. If you can't, get in contact with Microsoft Support. There is a possibility you're permanently locked out of the account.

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