Q&A for How to Open an iPhone

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  • Question
    Can I still open up the iPhone and remove the screen if the screen is cracked?
    Community Answer
    Yes.
  • Question
    How far should I push the paperclip into my phone to remove the SIM card?
    Community Answer
    Keeping pushing until the card pops out. You might have to bend the clip into an elbow (90 degrees) for some leverage. As long as you push vertically/straight-in, you shouldn't break anything.
  • Question
    How do I unfreeze the initial screen?
    Community Answer
    Hold the lock and home button down together for 20 seconds.
  • Question
    Does the iPhone use a sim card?
    Community Answer
    Yes. It is on the side, with a small hole. You have to push a paper clip into the hole and the sim card holder will pop out.
  • Question
    How do I reset my iPhone after I've opened it?
    Community Answer
    Press the power button for a few seconds, then release it. On models 5s or later, if you want to reset it completely, hold down the power and home buttons at the same time until you see the iTunes backup logo.
  • Question
    My phone is already open, but if I try to open some app., it says, "no apple ID." What can I do?
    Community Answer
    Just sign into your account. If it still doesn't work, seek help from customer service.
  • Question
    My phone was working fine and then it just shut off. Could it be the battery?
    Community Answer
    Most likely, yes, but there could be other issues affecting the phone. The only way to know for sure would be to take it into the store for repairs.
  • Question
    Does an iPhone have an external storage?
    Community Answer
    No, it does not. It does have cloud storage that you can purchase on iCloud, but you will need a connection in order to access it.
  • Question
    Can I put a memory card in my iPhone 5?
    Adrian
    Top Answerer
    No, you cannot. However, you can use iCloud, which is cloud storage.
  • Question
    How can I take a picture on an iPhone 6 without opening it?
    Community Answer
    Swipe up on the lock screen. If mission control shows up slide it back down and repeat with your finger on the lower right corner of the screen.
  • Question
    What can I do if the on/off button is not appearing?
    Community Answer
    You can try to re-open the iPhone, settle the button in place, and move the battery a little bit to the left.
  • Question
    How do I find the serial numbers in my iPhone 6 Plus?
    Adrian
    Top Answerer
    You can find it in Settings. If your phone is broken, Apple can usually take your iPhone's IMEI number, which is found on the back of the iPhone, instead.
  • Question
    How can I restore my pictures when my iPhone 4 does not even turn on and charge either?
    Community Answer
    You could go on another phone or computer, and log in to your iCloud. You can also ask Apple to export the photos.
  • Question
    How can I go Home if my Home button is broken?
    Community Answer
    You can go into Settings > General > Accessibility > Assistive Touch and set the slider to On. This will show a floating button on the screen that you can use in place of the Home button.
  • Question
    The home button needs to be pressed very hard for it to activate. What is the problem?
    Community Answer
    Possibly the button has been unsettled. Try re-opening the iPhone, settling the button, and moving the battery a little to the left.
  • Question
    How do I open my iPhone 5S if it shows the iTunes arrow and a lock?
    Community Answer
    This means that your iPhone 5S is in Recovery Mode. Connect your iPhone to a computer/laptop with iTunes installed on it. Once it's connected, do a hard reset on it. (A hard reset can be done by pressing the home button and sleep button at the same time for a few seconds.)
  • Question
    What should I do if I spill water on my iPhone?
    Community Answer
    wikiHow has some articles that can help you deal with a water damaged phone, like How to Repair an iPhone from Water Damage . If the damage is severe enough though, you may have to replace the phone.
  • Question
    Can the carrier open the iPhone?
    Community Answer
    Yes, the carrier is tight enough to open the screen; just make sure the carrier is placed on the bottom of the phone.
  • Question
    Why won't my iPhone power up?
    Somone
    Community Answer
    The iPhone not powering up could be caused by a number of issues. Try resetting the iPhone, or even DFU resetting it. Otherwise, your battery or charger is likely malfunctioning.
  • Question
    I dropped the top half of my iPhone 5S in a glass of water for approx. 15 seconds. After I retrieved it, it switched off and won't come back on. Can it be saved?
    Somone
    Community Answer
    It's possible, but it depends on how the iPhone was dried. It's best to dry it with the rice method or some other remedy instead of applying heat or air drying it.
  • Question
    How do I fully restore the iPhone and be able to select what iOS I want?
    Somone
    Community Answer
    You can download the iOS you want, then perform a DFU (Device Firmware Update) using iTunes, and shift-click the "Restore" button to select your iOS file.
  • Question
    My phone has a vertical green line, what's wrong?
    Community Answer
    It sounds like the screen could be broken, in which case you wwould have to have it replaced.
  • Question
    A piece of rice is stuck in the charger portal. I tried a toothpick, but it didn't work. How do I get it out?
    Somone
    Community Answer
    Try something like a needle. If that doesn't work, you may have to replace the iPhone charging port.
  • Question
    How do I make it stop saying "Searching" every time it turns on from being dead?
    Somone
    Community Answer
    The reason the iPhone says "searching" is because it is trying to connect to a service tower. It is automatic, the only way to fix it is to contact your service carrier or remove the SIM card.
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