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Some external peripherals, or USB devices are only compatible for use with USB 2.0 ports. You can verify whether your computer has USB 2.0 ports by reviewing system specifications on your Windows or Mac computer.

Method 1
Method 1 of 2:

Checking USB Ports in Windows

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  1. The Control Panel window will display on-screen.
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  3. If your USB controllers are listed as “Enhanced,” then your Windows computer has USB 2.0 ports installed. [1]
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Method 2
Method 2 of 2:

Checking USB Ports on Mac OS X

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  1. The System Profiler window will open and display on-screen.
  2. Each USB port will be labeled specifically as “USB 1.0,” USB 2.0,” or “USB 3.0.”
    • If the USB ports aren't labeled appropriately, click on each port and make note of the value next to “Speed” in the bottom pane. If the speed is listed as “480 Mbp/sec,” then the USB port is capable of 2.0 speeds. [2]
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