Skip to Content

Log in / Sign up

wikiHow is where trusted research and expert knowledge come together. Learn why people trust wikiHow

8 Easy Ways to Fix Instagram Crashing on iPhone and Android

Download Article

Easy ways to troubleshoot Instagram when it keeps crashing or closing by itself

Written by Rain Kengly

Last Updated: June 4, 2023 Fact Checked

Download Article

Is the Instagram app crashing on your mobile device? If you open Instagram and it doesn't load all the way or it forcefully closes, the issue could be with the app or your device itself. Luckily, there are plenty of quick fixes you can try to get it working again. This wikiHow will show you how to troubleshoot the Instagram app when it isn't working on your iPhone, iPad, or Android.

1

Restart the app.

Download Article

{"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/a\/a4\/Instagram-Keeps-Crashing-Step-1.jpg\/v4-460px-Instagram-Keeps-Crashing-Step-1.jpg","bigUrl":"\/images\/thumb\/a\/a4\/Instagram-Keeps-Crashing-Step-1.jpg\/v4-728px-Instagram-Keeps-Crashing-Step-1.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
Close Instagram and open it again. If the app is closing by itself or not loading all the way, force-close it and try again.
- On iOS, swipe up on the bottom to show all open apps. Swipe up on Instagram to close it.
- On Android, swipe up from the bottom, hold, then let go. Swipe up on the Instagram app to close it.

Advertisement

2

Restart your device.

Download Article

{"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/9\/9c\/Instagram-Keeps-Crashing-Step-2.jpg\/v4-460px-Instagram-Keeps-Crashing-Step-2.jpg","bigUrl":"\/images\/thumb\/9\/9c\/Instagram-Keeps-Crashing-Step-2.jpg\/v4-728px-Instagram-Keeps-Crashing-Step-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
Turn your device off and on again. Sometimes, a simple restart can fix basic issues. If you're using an iPhone , press and hold the Volume Up button and Power button at the same time. Swipe to power off. Wait at least thirty seconds, and then power it on again.
- On iPhones with a home button, press and hold the side button. Slide to power off.
- On iPads with a home button, press and hold the top button. Slide to power off.
- On other iPad models , press and hold the top button and either volume button. Slide to power off.
- On Android, press and hold the Power button and select Restart .

3

Check your internet connection.

Download Article

{"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/b\/bc\/Instagram-Keeps-Crashing-Step-3.jpg\/v4-460px-Instagram-Keeps-Crashing-Step-3.jpg","bigUrl":"\/images\/thumb\/b\/bc\/Instagram-Keeps-Crashing-Step-3.jpg\/v4-728px-Instagram-Keeps-Crashing-Step-3.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
Make sure you have a working internet connection. If you're using your cellular connection, try using Wi-Fi instead. Be sure the network is active and you're in range.
- On iOS, go to Settings → Wi-Fi → toggle on Wi-Fi .
- On Android, go to Settings → Network & internet → Internet → select a Wi-Fi network.

Advertisement

4

Check Instagram's server status.

Download Article

{"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/3\/30\/Instagram-Keeps-Crashing-Step-4.jpg\/v4-460px-Instagram-Keeps-Crashing-Step-4.jpg","bigUrl":"\/images\/thumb\/3\/30\/Instagram-Keeps-Crashing-Step-4.jpg\/v4-728px-Instagram-Keeps-Crashing-Step-4.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}

Check DownDetector to see if Instagram is working. In some cases, the Instagram servers may be having issues. Be sure to check DownDetector to see if any other users are experiencing similar issues.

5

Uninstall and reinstall the app.

Download Article

{"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/4\/41\/Instagram-Keeps-Crashing-Step-5.jpg\/v4-460px-Instagram-Keeps-Crashing-Step-5.jpg","bigUrl":"\/images\/thumb\/4\/41\/Instagram-Keeps-Crashing-Step-5.jpg\/v4-728px-Instagram-Keeps-Crashing-Step-5.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
Reinstall the Instagram app. It's possible the app's files were corrupted. In this case, deleting and installing the app again could help.
- On iOS, tap and hold the app icon. Tap Delete App , and then Delete App again.
- On Android, open the Google Play Store . Tap your profile picture → Manage apps & devices → Manage → tap the app name → Uninstall . ^{[1]
  X
  Research source}
- Open the App Store (iOS) or Google Play Store (Android) to reinstall the app.

Advertisement

6

Check your device storage.

Download Article

{"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/f\/ff\/Instagram-Keeps-Crashing-Step-6.jpg\/v4-460px-Instagram-Keeps-Crashing-Step-6.jpg","bigUrl":"\/images\/thumb\/f\/ff\/Instagram-Keeps-Crashing-Step-6.jpg\/v4-728px-Instagram-Keeps-Crashing-Step-6.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
If you're running out of storage, clear up some space. When your phone runs out of space, it can impact the way your apps function. It could take long minutes to boot up, or it may not open at all.
- On iOS, open Settings → General → iPhone Storage .
  - You can free up space by deleting unnecessary apps. You can even use iCloud storage to store your photos and videos.
- On Android, go to Settings → Storage . If you're using a Galaxy device, tap Battery & Device Care first.

7

Clear your Instagram cache.

Download Article

{"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/7\/7a\/Instagram-Keeps-Crashing-Step-7.jpg\/v4-460px-Instagram-Keeps-Crashing-Step-7.jpg","bigUrl":"\/images\/thumb\/7\/7a\/Instagram-Keeps-Crashing-Step-7.jpg\/v4-728px-Instagram-Keeps-Crashing-Step-7.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
Clear your cache . Clearing your cache can improve the app as it contains data that makes your experience faster, but takes up unnecessary space on your device.
- On iOS, uninstall and reinstall the Instagram app. The cache will be cleared automatically.
- On Android, open Settings → Apps & notifications → App info → Instagram → Storage & cache → Clear cache .

Advertisement

8

Update your device.

Download Article

{"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/d\/db\/Instagram-Keeps-Crashing-Step-8.jpg\/v4-460px-Instagram-Keeps-Crashing-Step-8.jpg","bigUrl":"\/images\/thumb\/d\/db\/Instagram-Keeps-Crashing-Step-8.jpg\/v4-728px-Instagram-Keeps-Crashing-Step-8.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
Keep your phone software up-to-date. Software updates include important bug fixes and, most times, stronger security features. Updating your software can fix newer issues while protecting your device further.
- On iOS, go to Settings → General → Software Update → Download and Install .
- On Android, go to Settings → System → System Updates → Download and Install .

Expert Q&A

Search

Add New Question

Ask a Question

200 characters left

Include your email address to get a message when this question is answered.

Advertisement

Tips

Submit a Tip

All tip submissions are carefully reviewed before being published

Thanks for submitting a tip for review!

You Might Also Like

Advertisement

References

↑ https://support.google.com/googleplay/answer/2521768?hl=en

About This Article

Written by:

wikiHow Technology Writer

This article was co-authored by wikiHow staff writer, Rain Kengly . Rain Kengly is a wikiHow Technology Writer. As a storytelling enthusiast with a penchant for technology, they hope to create long-lasting connections with readers from all around the globe. Rain graduated from San Francisco State University with a BA in Cinema. This article has been viewed 30,097 times.

How helpful is this?

Co-authors: 2

Updated: June 4, 2023

Views: 30,097

Categories: Social Networking Services

In other languages

Thanks to all authors for creating a page that has been read 30,097 times.

Is this article up to date?

Advertisement

Keep up with tech in just 5 minutes a week!

You're all set!

X

-

-

356

.mwimg a.image{display:none}#header_logo{display:none}#cse-search-box{display:none}#cse-search-box-noscript{display:block !important}#cse-search-box-noscript .cse_q{color:#FFF;background-color:#B3CE9C}.wh_search .cse_q{width:88%}#mw-mf-main-menu-button{display:none;visibility:hidden}.header .search{display:none}#search_footer .cse_sa{background-image:url(/extensions/wikihow/mobile/images/white_mag.png);background-size:22px}.related_box{display:block;background:#EEE;border:5px solid #FFF;vertical-align:bottom;width:127px;background-size:180px;float:left;height:120px;position:relative}.related_box p{line-height:15px !important;font-size:13px;background-color:rgba(67,95,44,.4);color:#FFF;font-weight:bold;padding:8px;margin:0 !important;position:absolute;bottom:0}#noscript_header_logo{display:table-cell;vertical-align:middle;background-position:50% 77%;background-repeat:no-repeat;background-image:url(/extensions/wikihow/mobile/images/wikihow_logo_230.png);background-size:105px;width:auto;height:51px;padding:0 14px}.articleinfo{display:none}#iorg_free_data{z-index:50;width:100%;position:fixed}#ara_recommendations{display:none}

Design a Mobile Website

View Site in Mobile | Classic

Share by: