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This wikiHow teaches you how to receive Gmail emails in your Outlook 2016 desktop app on a Windows or Mac computer. If you don't have Outlook installed on your computer, you must first purchase and install Microsoft Office 365 on your computer.

Part 1
Part 1 of 5:

Enabling IMAP in Gmail

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  1. Go to https://www.gmail.com/ in your computer's web browser.
    • If you aren't logged into your Gmail account, enter your email address and password before proceeding.
    • If you're logged into the wrong account, you can switch to a different Gmail account by clicking the account's profile picture in the upper-right corner of the page, clicking Add account , and entering the account's email address and password.
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  3. This is in the middle of the drop-down menu. Doing so opens the Settings page.
  4. It's at the top of the Settings page.
  5. This box is in the "IMAP Access" section of the Settings page.
  6. It's a grey button at the bottom of the page. Doing so enables IMAP for your Gmail inbox, which will allow your inbox's emails to appear in Outlook later.
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Part 2
Part 2 of 5:

Enabling Two-Step Verification for Gmail

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  1. It's the ⋮⋮⋮ icon in the upper-right side of the Gmail page. A drop-down menu will appear.
  2. This shield-shaped icon is in the drop-down menu. Clicking it opens your Google Account's page.
  3. It's a heading on the far-left side of the page.
  4. You'll find this option on the right side of the page, near the bottom.
  5. It's a blue button in the bottom-right corner of the page.
    • You may have to scroll down slightly to see this button.
  6. Type in the password that you use to log into your email address.
  7. It's at the bottom of the page.
  8. This blue button is in the bottom-right side of the page. Doing so will send a notification to your phone number.
    • If you don't see a phone listed on this page, you'll need to sign into your Gmail account in your Google app (iPhone) or sign into your Google account in your phone's Settings (Android).
    • On an iPhone, you will need to have downloaded the Google app. It's available for free in the App Store.
  9. Open the prompt on your phone by swiping it right if your phone is locked or tapping it if your phone is unlocked, then tap YES or ALLOW .
  10. Review the phone number at the top of the page; if it matches your preferred recovery phone number, you can proceed.
    • If the phone number here is incorrect, change it before proceeding.
  11. It's a blue button in the lower-right side of the page. Google will send a confirmation code to your provided number.
  12. Retrieve the code from your phone's text message app, then type it into the text field in the middle of the page.
  13. It's a blue button at the bottom of the page.
  14. This blue button is on the right side of the page. Doing so will enable 2-Step Verification for your Gmail account. Now that 2-Step Verification is set up, you'll need to create an app password for your Gmail account.
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Part 3
Part 3 of 5:

Creating an App Password for Gmail

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  1. It's in the top-right side of the Gmail page. A drop-down menu will appear.
  2. This is the shield-shaped icon in the drop-down menu. Doing so opens your Google Account page.
  3. It's on the left side of the page.
  4. You'll find this option on the right side of the page, above the section where you enabled 2-Step Verification.
  5. Type in the password that you use to log into your Gmail account.
  6. It's below the password text field.
  7. This grey text box is on the left side of the page. Clicking it prompts a drop-down menu.
  8. It's at the bottom of the drop-down menu. A text field will appear.
  9. Type Outlook (or something similar) into the text box.
  10. It's a blue button on the right side of the page. Doing so will create a 12-letter code on the right side of the page; you can use this code to sign into Outlook.
  11. Click and drag your mouse cursor across the whole code on the yellow background, then press Ctrl + C (Windows) or ⌘ Command + C (Mac) to copy the code.
    • You can also right-click the selected code and click Copy .
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Part 4
Part 4 of 5:

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  1. The Outlook app icon resembles a blue box with a white "o" on it and a white envelope behind it.
    • If you aren't signed into Outlook, enter your primary Microsoft email address, enter your password if prompted, and follow any additional instructions.
    • The Outlook app is different than the Outlook website.
  2. It's in the upper-left side of the Outlook app window. A pop-out menu will appear. [1]
    • If you don't have a File option in the upper-left corner of the Outlook window, you're either on the Outlook website or not using a version of Outlook that allows you to add accounts.
    • On a Mac, you'll instead click Tools at the top of the screen. [2]
  3. This option is in the upper-left side of the Outlook File page. A pop-up window will appear.
    • On a Mac, you'll instead click Accounts... in the Tools drop-down menu.
  4. Type in the email address of the Gmail account that you want to synchronize with Outlook.
  5. It's below the text field into which you entered your email address.
  6. Click the "Password" text field, then press Ctrl + V (Windows) or ⌘ Command + V (Mac) to enter the app password that you copied earlier.
    • You can also right-click the "Password" text field and then click Paste in the resulting drop-down menu to do this.
  7. It's at the bottom of the window. Your Gmail account will begin integrating into your Outlook app.
  8. This signifies that your Gmail account is now connected to your Outlook app. You should see your Gmail account's name on the left side of the Outlook window.
    • You may first want to uncheck the "Also set up Outlook on my phone" box.
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Part 5
Part 5 of 5:

Importing Your Google Contacts

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  1. Go to https://www.google.com/contacts/ in your web browser, log in with your Gmail address and password if prompted, and do the following:
    • Click the checkbox in the upper-left corner of the page to select all contacts.
    • Click the More drop-down box.
    • Click Export... in the resulting drop-down menu.
    • Check the "All contacts" box.
    • Check the "Outlook CSV format" box. If you're using a Mac, check the "vCard format" box instead.
    • Click Export at the bottom of the window.
  2. You'll need to have Outlook open in order to import contacts into it.
    • On a Mac, you'll instead click the downloaded vCard file, click File in the upper-left corner of the screen, select Open With , click the Outlook option, and follow any on-screen instructions. This will import your Gmail contacts.
    • If you closed the Outlook app, re-open it before proceeding.
  3. It's in the upper-left corner of the Outlook window. The File menu will open.
  4. You'll find this option in the File menu. Doing so opens the Import/Export page.
  5. It's in the middle of the page. Doing so opens the Import/Export wizard.
  6. This option is in the middle of the window.
  7. It's in the bottom-right corner of the window.
  8. This option is near the top of the window.
  9. It's in the upper-right side of the window.
  10. Go to the location of the contacts file that you downloaded, then click the contacts file to select it.
  11. It's in the bottom-right corner of the window. Your contacts file will be uploaded.
  12. You can also select an import duplicates option (e.g., Allow duplicates to be created ) in the middle of the window before proceeding.
  13. Scroll up or down until you find the Contacts folder in the window, then click it to select it. [3]
    • You'll typically find the Contacts folder near the top of the window.
    • The Contacts folder doesn't resemble an actual folder.
  14. It's at the bottom of the window. This will import your contacts into Outlook.
    • Once finished, you can view your Outlook contacts by clicking Address Book in the "Find" section at the top of the Outlook window.
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Community Q&A

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Add New Question
  • Question
    How do I sync Google calendar with Outlook?
    Community Answer
    Go to Settings, Mail, Contacts, Calendars, and tap Add Account. Use the options to add Google and Outlook.com accounts. Accept the offer to sync calendars. Events added to Google Calendar, Outlook.com Calendar, or Outlook if it's synced with Outlook.com should automatically appear in the iOS Calendar app.
  • Question
    I am trying to sync Gmail with Outlook 2010 and it's not working. What am I doing wrong?
    Community Answer
    You may be putting your Gmail in the wrong place. The top box is where you need to put it.
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      Tips

      • "2-Step Verification" is Google's version of two-factor authentication. It means that whenever you log into your Gmail account on a new computer, you'll need to verify the login from your 2-Step Verification phone.
      • The newest version of Google Contacts does not support exporting of contacts, so you'll need to use the old version of Google Contacts to export your contacts list.
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      Warnings

      • Marking messages as "Read" in the Outlook app won't always mark the emails in your Gmail inbox itself as "Read".
      • Gmail does not allow email messages that have .exe files as attachments. There is also a 25 MB size limit for attachments.
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      About This Article

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      • Douglas Burgess

        Aug 26, 2018

        "Using an alternate Windows account on the same computer, I had to request a second "App" password from ..." more
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