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Learn to comfort a loved one coping with the death of a mother
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Has someone close to you lost their mom and you aren’t sure what to say? Situations like this are emotionally tricky, but offering kind words and support can really make a huge difference when trying to help someone who’s grieving. If you’re wondering what to say when someone’s mom dies, we’ve got you covered with the most effective condolence messages. Read on for our complete guide.

Ways to Say Condolences for the Loss of Your Mother

  • Offer a simple, yet sincere apology like “I’m so sorry for your loss. I’m sending you and your family all my love.”
  • If you don’t know what to say, it’s okay to express that. You could say, “I’m at a loss for words. Is there anything I can do to support you?”
  • If you can, share positive memories of your friend’s mom. “I can’t believe it. Your mom was such a smart and caring person. I’ll never forget that.”
2

“I can’t imagine what you must be going through.”

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  1. Even if you’ve experienced the death of someone close to you in the past, it’s best not to bring this up unless you’re asked about it. Everyone’s experience of grief is unique, so tell your friend that even if you can’t understand exactly how they’re feeling, you know it must be hard. Say something like: [2]
    • “I might not know what you’re going through, but I know it must be really, really hard.”
    • “I’m sure you must be feeling a lot of emotions, and that making sense of them is probably really difficult.”
    • “I know you must be experiencing so much pain, and that you’ve lost someone really important.”
3

“I’m here for you, for as long as you need.”

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  1. Even if others move on after the funeral, let your friend know that you plan on sticking around for them. This can really make a difference in how they feel. Make your friend a promise like one of the following, and keep your word: [3]
    • “I’m always here for you. I’ll give you a call next week to check in.”
    • “Whether it’s today, next month, or years from now, I’m going to be with you every step of the way.”
    • “I know that you used to visit your mom on weekends. How about if I start visiting you on Saturdays?”
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4

“Can I give you some company?”

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  1. Ask your friend if they’d be willing to let you sit by their side, without pressuring them to say yes. Keep in mind that if they say no, this is okay too—it doesn’t mean they’re angry with you, just that they need space to process. You can ask your friend if they’d like company by saying something like: [4]
    • “If you’re okay with some company, I’d like to sit with you for a while. How does that sound?”
    • “There’s no need to talk unless you want to, but would you mind if I sat here with you for a little?”
    • “Maybe we could bring some friends over—it might be nice to have some more people in the house. Would you like me to text some of our other friends?”
6

“I don’t know what to say.”

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  1. Sometimes, your physical presence is enough to offer your friend comfort. Instead of struggling to say the right thing, if you don’t know how to respond to this tragic event, just focus on being there in the moment. Avoid switching the subject, and instead just mention any awkwardness head-on by saying something like:
    • “I’m at a loss for words.”
    • “I’m sorry that I don’t know what to say at a moment like this. Would you be okay with just sitting down together?”
    • “This is really shocking news. I feel totally speechless.”
7

“She was an amazing person.”

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  1. Talking about her good qualities and any memories you have of her can mean a lot to a grieving friend. By talking to your friend about these positive aspects of their mother, you let them know that her loss is felt. Say something like: [6]
    • “I’m thinking about her wonderful laugh and smile. It’s truly a blessing to have known her.”
    • “Your mom was such a smart, caring, and kind person. I’ll always miss her warm hugs.”
    • “I might not have gotten the chance to know her well, but she must have been incredible to have raised someone as wonderful as you.”
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9

“I know she’s looking out for you right now.”

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  1. Your friend may feel comforted by hearing that they still have a connection with their mother, even after death. If you know that your friend doesn’t believe in any sort of afterlife, it’s better to stay away from saying something like this. However, if they seem open to this idea, tell them something like: [8]
    • “She’ll always be with you.”
    • “Your mother is always going to protect you, no matter what.”
    • “Your mom’s love for you is too strong to be cut short by her death.”
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10

“What would you like for dinner? I’ll drop off some food.”

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  1. After the death of their mother, your friend may be feeling overwhelmed while juggling their grief, daily responsibilities, and arrangements for the funeral. Instead of an open-ended “How can I help?”, it’s better to make a specific, practical offer, like:
    • “Can I stop by and help you tidy up around the house? I know it’s tough to keep track of chores at a time like this.”
    • “If you need someone to help take care of your kids/pets, just let me know.”
    • “I can make the calls for the funeral arrangements. We’ll get through this together.”
11

“Thanks for sharing these photos.”

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  1. After the death of a loved one, your friend might choose to post about them on Facebook, Instagram, or another social media platform. Your friend may be making these posts as a way of seeking support from others. Meet this need by writing something like: [9]
    • “Thanks for setting up this memorial page for your mom. It’s wonderful to have a place where we can share our memories of her.”
    • “I’m so grateful that you’ve shared your memories of your mom with us here.”
    • “What a wonderful tribute to her memory. I’m wishing you so much strength.”
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  • Question
    How can I reply to a message from a customer telling me about losing his mother?
    Community Answer
    Say something like, "I’m so sorry for your loss. I bet she was a wonderful mom, based on what I know about you."
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      Tips

      • When your friend is grieving, avoid trying to “fix” the situation. There may be nothing you can do to make things feel okay for them. Instead, focus on just offering your presence and sympathy.
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      Expert Interview

      Thanks for reading our article! If you’d like to learn more about grieving, check out our in-depth interview with Ken Breniman, LCSW, C-IAYT .

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