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Use the Hotmail Safe Senders list
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If important emails are getting sent to your junk folder in Hotmail, you can easily add the sender to the Safe Senders list. This allows approved emails to bypass any security flags so you'll get emails without any trouble. Here's how to put a sender on the Safe Senders list on Hotmail (Outlook.com).

Quick Steps

  1. Log into https://outlook.live.com/ .
  2. Click the cog icon in the top-right corner.
  3. Click Junk email .
  4. Click Add safe sender .
  5. Enter the email address.
  6. Click OK .
  1. Log into https://outlook.live.com/ . Hotmail is now Outlook . You can still sign into your Hotmail account . Enter your email address and password, and then click Sign in . [1]
    • If you don't remember your password, you'll need to reset it .
  2. This is at the top-right corner of your inbox. A pop-up window will open.
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  3. You can find this underneath the Layout header.
    • If you don't see this option, make sure you're on the Mail tab on the left.
  4. This is the button below the Senders header.
    • A new field will appear.
    • If you don't see this option, click the Safe senders and domains tab underneath the header.
  5. If you want to whitelist a domain, enter the URL, such as google.com .
  6. The email will be added to your Safe Senders list.
    • To add another email, click Add safe sender again, enter the email, and then click OK .
    • If you're using a public computer or device, make sure you log out completely.
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Community Q&A

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  • Question
    How do I access and use Safe Sender for Hotmail.co.uk?
    Community Answer
    Click Home, then Junk, then Junk Email Options, then Safe Senders and add addresses there. This is for Outlook 2016.
  • Question
    Where can I find this in my Outlook settings?
    Community Answer
    Go to your page and click your profile. Click Settings, then Mail Settings.
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