How to Become a AAA Towing Contractor

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The American Auto Association, or AAA, offer a number of roadside assistance services, such as towing, fuel delivery, and flat tire repair. Many of the roadside assistance professionals for AAA are local companies under contract, so you can offer your services if you own a towing business. By applying to the contractor network and meeting the AAA requirements for services, you can easily earn money for your company!

Method 1
Method 1 of 2:

Applying to the Contractor Network

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  1. Most states require permits for indictment management, private property, and consent towing. Some states or cities may require additional permits and licenses, so contact your city or county clerk’s office to see what other permits may be required. Make sure your other permits are up to date and renew them if necessary. [1]
    • An indictment management permit allows you to tow vehicles initiated by an officer of law enforcement.
    • Private property permits allow you to tow vehicles without the owner’s consent as long as it’s authorized by a parking facility owner.
    • Consent tow permits are used to tow vehicles with permission from the owner.
    • Make copies of your permits and store the originals in a safe in your business office.
  2. Contact your insurance provider or check online to see if you’re still covered a liability insurance policy. If the insurance is out of date, renew the policy as soon as you can to make sure your company is protected from any damages. [2]
    • Get a policy that covers more than the minimum required for your towing business since it portrays your company in a better light.
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  3. While driving a regular vehicle, like a car, only requires a Class A license, tow trucks require a Class B Commercial Driver’s License (CDL). Make sure your and your employees’ licenses are all current and have a Class B certification on them. If not, renew your licenses before applying for a AAA contracting job.
  4. Go to the AAA office that’s the closest to your towing company. Make sure to bring originals or copies of all your permits, licenses, and insurance policies. Let them know that you would like to apply to be a contractor for roadside assistance and fill out the application while you’re in the office. [3]
    • If you don’t know where the nearest AAA club is, visit the AAA website and type in your ZIP code to locate the office.
  5. While the AAA club goes over your application, a representative may ask to visit your towing facility, take pictures of your vehicles, and request criminal background checks for your employees. Provide any and all of the requests the AAA provider asks for while they’re there.
    • Providing the requests that AAA asks for does not guarantee that you’ll be accepted as a contractor until they can review the material.
    • If the AAA representative asks for background checks on you or your employees, make sure to provide a copy of a driver's license (front and back), a birthday, a Social Security number, and a current home address.
  6. It may take up to 2 weeks for AAA to review your documents and business to see if you’re able to contract for them. If you haven’t heard back from AAA in the first 2 weeks after submitting your application, call the nearest office and confirm that your application is being processed. [4]
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Method 2
Method 2 of 2:

Running a Successful Tow Company

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  1. Once you get accepted as a AAA contractor, market your new services by adding the logo to your company’s business card and adding the decal on each of your tow trucks. Place it in a noticeable spot, such as the top corner of the business card or on the door of your vehicle. [5]
    • AAA should provide logos and stickers for your vehicle once you’re accepted as a contractor so drivers know you’re working for their service.
  2. Most of the contracts you receive from AAA will arrive through phone calls or emails. Make sure to keep your phone lines open as much as possible and check your email a few times each hour. [6]
    • Allow email notifications to pop up on your desktop or phone so you don’t have to keep a browser window open on your computer.
  3. AAA serves drivers at any time of day, every day of the year. Make sure you always have someone on staff at all times to respond to emergency calls late at night. [7]
    • AAA also operates on all major calendar holidays.
  4. Whenever you receive a call from AAA, try to respond to the driver in need as soon as possible. When you arrive, stay friendly and ask what the problem is immediately. Work quickly and efficiently so the customers are satisfied with your service. [8]
    • Work with your employees to figure out how to handle situations when they arise. For example, make sure each of your employees still acts friendly and helpful if they’re working with a difficult customer.
  5. Since all nearby contractors are contacted when a vehicle calls AAA, offering additional services gives you more business opportunities. If you don’t already, consider delivering fuel to people who have run out of gas, repairing flat tires, and jumping batteries as part of your offered services. [9]
    • Most AAA contractors are required to offer these services at any time.
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Community Q&A

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  • Question
    Can I just do road side services?
    Community Answer
    It all depends on the contract you sign with them. It's always worth ringing them up to see whether you're allowed to pick and choose the services you would like.
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    Not Helpful 0 Helpful 37
  • Question
    Can I be an AAA contractor without tow trucks and only service units?
    moshe grunfeld
    Community Answer
    Yes, it is possible to become a contractor. Just sign up with AAA.
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    Thank you for your feedback.
    If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. We’re committed to providing the world with free how-to resources, and even $1 helps us in our mission. Support wikiHow
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    Not Helpful 7 Helpful 60
  • Question
    How can I be a driver for AAA emergency service?
    Community Answer
    You can contact them and check what their requirements are for that specific position.
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      Tips

      • Always check with your local and state government to see if you need any additional permits or licenses for your business. [10]
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      Warnings

      • AAA reserves the rights to revoke your contract status if you don’t meet their standards or if there are complaints by customers. [11]
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      References

      1. ↑ https://howtostartanllc.com/business-ideas/tow-truck#grow
      2. ↑ https://bizfluent.com/how-8697173-towing-contracts.html
      3. ↑ https://careertrend.com/how-7533163-can-become-aaa-towing-provider.html
      4. ↑ https://careertrend.com/how-7533163-can-become-aaa-towing-provider.html
      5. ↑ https://careertrend.com/how-7533163-can-become-aaa-towing-provider.html
      6. ↑ https://careertrend.com/how-7533163-can-become-aaa-towing-provider.html
      7. ↑ https://careertrend.com/how-7533163-can-become-aaa-towing-provider.html
      8. ↑ https://howtostartanllc.com/business-ideas/tow-truck#grow
      9. ↑ https://howtostartanllc.com/business-ideas/tow-truck#grow
      1. ↑ https://howtostartanllc.com/business-ideas/tow-truck#grow
      2. ↑ https://wisconsin.aaa.com/automotive/ers_contractornetwork.aspx?zip=54115

      About This Article

      Article Summary X

      To become a towing contractor for the American Auto Association, you’ll need towing insurance, a class B driver’s license, and a number of permits required by your state. Usually this will include permits for indictment management, private property, and consent towing, but contact your city or county clerk’s office to see what you’ll need. Once you’ve got everything you need, bring your documents to your nearest American Auto Association club office and ask for an application form. While they go over your application, you may need to consent to an inspection of your vehicles and building and a background check. You should hear back from them within a couple of weeks. For more tips, including how to run a successful tow company, read on!

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