How to Block Buyers on eBay in 7 Simple Steps

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Block or set location requirements for bidders
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As an eBay user, you have the ability to block other eBay users you don’t want to do business with. The users you block will not have the ability to bid on your listings or buy from you, and will not be able to contact you about the listings you have posted. In addition to blocking specific users, you can also block all users who reside in specific states or countries. Follow the steps and methods outlined below to add users to your blocked list on eBay.

Method 1
Method 1 of 2:

Blocking Individual Users

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  1. Navigate to https://www.ebay.com and click Sign In . If you are not automatically signed in, click Sign In in the upper-right corner.
  2. Type the email address and password associated with your eBay account and click Sign In .
    • Alternatively, you can click Sign in with Facebook , or Sign in with Google to sign in with your Facebook or Google account.
    • If you have two-factor authentication turned on, you may need to enter a 6-digit code sent to you via text message to log in.
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  3. It's the fourth option in the upper-left corner at the top of the eBay home page.
  4. Click the bar next to the icon with the magnifying glass at the top of the page and type " Block a buyer " in the search bar. This displays a link to a form you can fill out to block a buyer.
  5. It's the blue button that appears at the top of the search results.
  6. Use the text box below "Blocked Bidder/Buyer list" to type the username of any users you want to block.
    • If you are entering multiple eBay usernames, separate each name with a comma.
  7. It's below the text box at the bottom of the form. The eBay users you have blocked will no longer be able to contact you about your listings, and will no longer have the ability to buy or bid on your items [1] .
    • To unblock a user, follow steps 1 through 6 to return to your blocked user list. Delete a blocked user from the list and click Submit .
    • To unblock all users in your blocked user list, click Restore list above the blocked list.
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Method 2
Method 2 of 2:

Blocking Users by State, Territory, or Country

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  1. Navigate to https://www.ebay.com using a web browser. You can use any web browser on PC or Mac
    • If you have never sold anything on eBay, these options may not be available.
  2. If you are not automatically signed in, click Sign In in the upper-right corner.
  3. Type the email address and password associated with your eBay account and click Sign In .
    • Alternatively, you can click Sign in with Facebook , or Sign in with Google to sign in with your Facebook or Google account.
    • If you have two-factor authentication turned on, you may need to enter a 6-digit code sent to you via text message to log in.
  4. It's in the upper right corner of the eBay website.
  5. It's the third tab above your account summary page.
  6. It's in the sidebar menu to the left.
  7. It's the link at the bottom of the page. This displays the "Manage Shipping settings" page.
  8. It's near the bottom of the "Manage Shipping settings" page. The "Edit" link is on the right side of the page across from each option in the menu.
  9. You have the option to select domestic territories, entire continents, as well as P.O boxes.
  10. This saves your new shipping settings. Users located in the countries you blocked will no longer be able to buy from you or bid on your listings [2] .
    • To apply your new settings to all your current listings, place a checkmark within the box next to “Apply to all current live listings.”
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Community Q&A

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  • Question
    I have a seller who has been acting crazy and making accusations towards me. How do I report this?
    Community Answer
    The only thing you can do is ignore them. I've had 20 emails from a seller accusing me of damaging their goods deliberately so I can return it.
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    Not Helpful 8 Helpful 19
  • Question
    How do I block a dishonest seller?
    Community Answer
    You can't, but you can report this seller to eBay and perhaps they will block them.
    Thanks! We're glad this was helpful.
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    Not Helpful 15 Helpful 18
  • Question
    Why hasn't eBay created an easy way to block sellers who sell 'fake' items labeled as 'factory' and who tag their items incorrectly?
    Community Answer
    Because the majority of eBay sales come from counterfeit items.
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      Tips

      • You may block up to 5,000 individual eBay users.
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      • Examples of scenarios in which you may want to block a specific user are if you’ve had negative experiences with that user in the past or the user is new and has zero or negative feedback.
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      • Unblock an eBay user at any time by returning to eBay’s “Managing Bidding and Buyers” overview page, deleting the user’s name from the blocked list, and clicking on “Submit.”
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      References

      1. ↑ http://pages.ebay.com/help/sell/manage_bidders_ov.html
      2. ↑ http://pages.ebay.com/help/sell/buyer-requirements.html

      About This Article

      Article Summary X

      1. Sign in to your account at https://www.ebay.com .
      2. Click Help & Contact in the upper-right corner of the page.
      3. Type " block a buyer " in the search bar.
      4. Click the button that says Block a buyer .
      5. Enter the username of the person you want to block in the text box at the bottom of the form. Read on to learn how to block users by state, territory, or country!

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