6 Ways to Get in Touch with Venmo Support: Complete Contact Guide

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Contact Venmo to get help with questions, disputes, or concerns
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Are you trying to get in contact with Venmo? Whether you have an issue with your account or just a simple question, there are a number of ways to get a hold of Venmo. Venmo has a customer support phone line, live chat, and a number of social media accounts that you can private message for help. Keep reading to learn more.

Every Way to Contact Venmo's Customer Service

  • Venmo's general support number is 855-812-4430 .
  • Live chat with a representative via the Venmo mobile app Settings menu.
  • Go to Venmo's Twitter/X, Facebook, or Instagram page and send a DM.
1

Phone Number

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  1. Venmo's customer service line is staffed from 6 a.m. to 6 p.m. Pacific Time every day of the week. [1]
    • If you're calling about a Venmo Debit Card or Venmo Credit Card, you should instead call the number printed on the back of your card.
      • Phone support for debit card holders is available from 6 a.m. to 6 p.m. Pacific Time.
      • For credit card holders, support is available 24 hours a day, 7 days a week.
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2

Live Chat on the App

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  1. Live reps are available to chat in the Venmo app between 6 a.m. and 8 p.m. Pacific Time every day. [2]
    • To access live chat, click on your profile in the bottom-right corner, then tap the cogwheel icon in the upper-right corner of your profile.
    • Tap on Get help > Contact Us > Chat with Us to pull up the Venmo chatbot.
    • Ask the chatbot to speak to a live representative to be connected.
3

Twitter/X

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  1. Go to x.com/venmosupport and click the envelope icon to start a DM with Venmo Support, or simply write out a tweet and tag @VenmoSupport.
    • You must have a Twitter or X account to contact Venmo Support through that channel.
    • Only send messages directly to the official Venmo Twitter/X page about your issue. Don't give out personal information to anyone claiming to work for Venmo if they are not contacting you from the official Venmo page. Venmo customer service will never ask for your Venmo Debit Card numbers or request that you download another application.
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4

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  1. Go to www.facebook.com/venmo/ and click the blue Message button underneath the page's cover image to start a Messenger conversation .
    • You must have a Facebook account to contact Venmo there.
    • Only send messages directly to the official Venmo Facebook page about your issue. Don't give out personal information to anyone claiming to work for Venmo if they are not contacting you from the official Venmo page.
5

Instagram

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  1. Go to www.instagram.com/venmo/ (or search for "venmo" in the app) and click the Message button at the top of the page, near Venmo's username, to initiate a private message .
    • You must have an Instagram account to contact Venmo there.
    • Only send messages directly to the official Venmo Instagram page about your issue. Don't give out personal information to anyone claiming to work for Venmo if they are not contacting you from the official Venmo page.
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      References

      1. ↑ https://help.venmo.com/cs/contact-us
      2. ↑ https://help.venmo.com/cs/articles/contact-us-vhel282

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