Q&A for How to Put an iPod or iPhone into Recovery Mode

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  • Question
    I forgot my four digit lock code on my iPhone. What should I do?
    Community Answer
    You need to connect it to a computer and follow these steps to restore the device. This is the only way you can unlock it.
  • Question
    I restored my iPod many times and it is still locked. What now?
    Community Answer
    You didn't restore it if your passcode is still apparent. Read and follow the instructions in this article one more time.
  • Question
    How can I restore my iPod if it is disabled?
    Community Answer
    If it's an iPad Touch, boot it into recovery mode using the tutorial above. Use a different tutorial if it's a different iPod, then recover it using iTunes.
  • Question
    How can I do an iPod restore when I'm not getting a message on iTunes?
    Community Answer
    Try unplugging the iPod, then plugging it back in, and then try to find the restore button when the box comes up.
  • Question
    How do I restore things from iCloud?
    Community Answer
    On your iOS device, go to Settings > General > Software Update. Make sure you have a recent backup to restore from. Go to Settings > General > Reset, then tap “Erase all content and settings.” From the apps Apps & Data screen, tap Restore from iCloud Backup, then sign into iCloud.
  • Question
    I do not have the option to either restore or update my iPod Touch; rather, it has only one button to restore and update in my version of iTunes. Is there any way to get around this?
    Community Answer
    That is the same thing as restoring it, so you should go ahead and do it.
  • Question
    How do I restore my iPod without losing the contents?
    Community Answer
    You technically cannot do this, but you can try updating it, which installs a new OS and does its best to not harm any data.
  • Question
    Is there any difference between restore and hard reset on iPhone?
    Aasim
    Top Answerer
    Yes. A restore restores factory settings, which includes erasing all the data. A hard reset forces your iPhone to restart if it is unresponsive.
  • Question
    What do I do if my home button is broken on my iPod?
    Community Answer
    You can fix it by turning on the accessibility function to have a virtual home button.
  • Question
    What do I do if my iPod classic won't appear on iTunes, even though I have followed the instructions?
    Community Answer
    This is most likely because it isn't recent or it doesn't run a version of Macintosh OS or iPhone OS. If it is an iPod touch 1, you press the sleep/wake button 1 time and let go, then unplug it and do the process again.
  • Question
    What does it mean when I get a message that my iPad isn't eligible for the requested build?
    Community Answer
    Your iPad is too old. For some software updates, they have certain hardware requirements (for example, thumbprint home button).
  • Question
    My iPod does not show on my iTunes. What should I do?
    Community Answer
    Check if the cable is working. If necessary, reinstall iTunes and install the required drivers.
  • Question
    I do not have a Mac, and my device is stuck in the recovery mode screen. What do I do?
    Jackson Sivley
    Community Answer
    If your device is stuck in recovery mode and you do not have a Mac, borrow one from a friend. If you can’t do this, contact Apple support. For devices that have hardware service discontinued, your device will need to be replaced.
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