Q&A for How to Save a Wet Cell Phone

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  • Question
    Can I still save my phone if I can't remove the battery?
    Josef Storzi
    Mobile Phone Repair Specialist
    Josef Storzi is an Apple and Mobile Phone Repair Specialist and the Owner of Imobile LA, a mobile phone repair company based in Los Angeles, California. Josef specializes in repairing screens, charging ports, batteries, water damage, speakers, and microphones on all mobile phone brands including Apple, Samsung, LG, Nokia, and Sony. He also specializes in tablet, laptop, and computer repairs as well as the pros and cons of recent mobile software updates.
    Mobile Phone Repair Specialist
    Expert Answer
    For many newer devices, the battery is not user-removable. In cases where the battery is not user-removable, visit your local repair shop as soon as possible in order to have the device professionally disassembled and inspected. If you have an Apple device such as an iPhone, you should inquire whether you have AppleCare on the device. AppleCare is insurance for your device. If you do not have AppleCare, visiting your local repair shop is advised as Apple does not service liquid damaged components—they either replace the device in its entirety (which is more expensive for the customer) or replace the component as a whole instead of repairing it, which also results in higher cost to the customer.
  • Question
    Are there any risks to using rice?
    Josef Storzi
    Mobile Phone Repair Specialist
    Josef Storzi is an Apple and Mobile Phone Repair Specialist and the Owner of Imobile LA, a mobile phone repair company based in Los Angeles, California. Josef specializes in repairing screens, charging ports, batteries, water damage, speakers, and microphones on all mobile phone brands including Apple, Samsung, LG, Nokia, and Sony. He also specializes in tablet, laptop, and computer repairs as well as the pros and cons of recent mobile software updates.
    Mobile Phone Repair Specialist
    Expert Answer
    In many cases, rice can cause even more damage. When the rice is exposed to enough liquid, it can leave a residue. I have seen this residue in the charging ports of devices. It's better to take your phone to a repair shop.
  • Question
    If my phone turns on and seems to work fine does that mean it's not damaged?
    Josef Storzi
    Mobile Phone Repair Specialist
    Josef Storzi is an Apple and Mobile Phone Repair Specialist and the Owner of Imobile LA, a mobile phone repair company based in Los Angeles, California. Josef specializes in repairing screens, charging ports, batteries, water damage, speakers, and microphones on all mobile phone brands including Apple, Samsung, LG, Nokia, and Sony. He also specializes in tablet, laptop, and computer repairs as well as the pros and cons of recent mobile software updates.
    Mobile Phone Repair Specialist
    Expert Answer
    Even if your phone seems to be working, it can still be damaged. Sometimes devices can function for a day or up to a week before the liquid causes enough damage to decommission the device. You should visit a repair shop even if your phone seems to be working. The longer the liquid is inside the device the more damage it can cause.
  • Question
    What do you do if parts of the screen are turning black?
    Community Answer
    Take it to a professional phone fixer. Or maybe try putting it in rice longer.
  • Question
    What should I do if I can't remove the battery?
    Community Answer
    You don't have to. You might have to put it in rice more than 24 hours though.
  • Question
    How long should my phone sit in the uncooked rice?
    Community Answer
    Depending on the situation, it can take overnight to three days. You could leave it in for three to five days to be completely sure.
  • Question
    What can I do if my phone turns on and off?
    Community Answer
    If your phone is turning on and off continuously, that means that there is still some water damage happening inside your phone. If the rice, vacuum, or other methods are not working, seek professional help. Often they can fix it in no time.
  • Question
    Do I have to put it in rice?
    Community Answer
    Rice will absorb the water, which is very helpful if you want your phone to wok again. Read through the article for a variety of solutions. The question and answer section isn't a shortcut for the details offered above.
  • Question
    What will happen if my phone is an iPhone? I won't be able to remove the SIM card or battery.
    Adam Michael Sobers
    Community Answer
    You shouldn't have to worry, you can still put it in a bag of rice and leave it to dry for at least a day.
  • Question
    How do you get water out of the speakers?
    Community Answer
    Rice draws moisture like out of the air, so it will pull the wet from the phone, including its speakers.
  • Question
    Can I also put a wet cellphone in cereal?
    Community Answer
    It depends on the cereal. Cereals like rice bubbles would work, but cereals like nutri-grain, corn flakes, and Special K will not help your phone dry.
  • Question
    My phone turns on, but doesn't function completely like it used to. What should I do?
    Community Answer
    Take it to a person who specializes in fixing phones. After trying the methods here, it needs professional attention if it still won't work.
  • Question
    What technique should I use if water has to be absorbed from the iPhone camera?
    Community Answer
    Cover your iPhone with white/black/yellow/wild rice in a large resealable plastic bag (Ziplock) where the iPhone fits in, then let it sit for about 24 hours.
  • Question
    Can I put the phone in a bowl of rice or does it have to be a plastic baggie?
    Community Answer
    You can put the phone in any container filled with rice, just make sure the phone is completely submerged.
  • Question
    Will rice save the screen? My phone is vibrating, but the screen won't come on, and it was dropped in water.
    Community Answer
    There's no guarantee, but it could. Try it and see.
  • Question
    What should I do if some rice has gone inside the phone holes? Is it a problem if rice stays inside?
    Community Answer
    Just get a vacuum and suck the rice out. If it is in the charging port it should come out quite easily, but if it's in the speaker port it will be harder to get out.
  • Question
    It says charging has stopped and the battery temperature is too low. What do I do?
    Community Answer
    Take your phone to the store where you bought it to see if it can be saved.
  • Question
    My phone is not charging since it is wet. What needs to be done?
    Community Answer
    Since it's wet, you shouldn't be charging it. Charging will ruin it more.
  • Question
    i put it on charger not realizing it was wet what now?
    Richard Wells1
    Community Answer
    Turn off power to the outlet, and then unplug the charger. Use a vacuum cleaner to suck moisture out of your phone, and put your phone in a bowl of instant rice or surround it with silica gel packets. Wait for 48-72 hours before trying to turn it on.
  • Question
    If my phone is in a case, will that prevent water damage?
    Community Answer
    It may prevent water damage, depending on the type of case it is. If you are using one that is merely decorative and not specified as waterproof, then probably not. However, if you are using something like a life proof case or one specified as waterproof, then it will probably protect better from water damage. Contact the manufacturer or retailer of your case for more advice.
  • Question
    What if none of the steps works?
    Community Answer
    It sometimes takes up to three or more days for a phone to properly work if it's in rice. If the steps don't work, you probably have to take it to a specialist or buy a new phone.
  • Question
    What's the purpose of tidy cat here?
    Community Answer
    Tidy cat soaks in the water to prevent damage. It is like putting your phone in rice after it falls in water.
  • Question
    Will the phone reset if I manage to save it?
    Community Answer
    No, it shouldn't.
  • Question
    I just spilled a few ounces of water on my phone. I didn't turn it off but took it apart immediately, dried it, checked the indicator. Looks good. How long should I wait?
    Richard Wells1
    Community Answer
    The safest amount of time to wait is 48-72 hours. If you try to turn on your phone before it's completely dry, it may cause permanent damage.
  • Question
    How can I remove a battery from a wet cell phone?
    Community Answer
    Pop off your cell phone case (after drying phone with a towel), then remove battery and put it in a bag of rice. The article explains all.
  • Question
    After dropping my phone in the water, it's started working again, but only a bright light is on the screen. What can I do?
    Community Answer
    Remove the phone battery, place the phone in a ziplock bag with dry rice and let it sit for at least 24 hours to dry completely.
  • Question
    Won't the rice dust get in the phone?
    Community Answer
    yes, however, it seems to be a necessary evil in order to restore your phone.
  • Question
    What if I put my cellphone in the oven and I want it to come back on to try and dry it out if I dropped in water?
    Adam Michael Sobers
    Community Answer
    That's not the best idea, try the rice method because a hairdryer on a lukewarm setting can damage the phone, so the oven would probably break it.
  • Question
    How can I take the batteries out of an iPhone 4S?
    Charlie G
    Community Answer
    Unfortunately, you cannot. The best option would be to take it to the Apple Store and get them to repair it for you.
  • Question
    What if the speaker is not working?
    Community Answer
    Submerge the entire phone in rice overnight when you sleep or during the entire day. The longer the better, but it is not necessary for the phone to be in the rice longer than 36 hours.
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