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Your Roku device may get warm during use but shouldn't be scorching hot. If your Roku device is overheating, you'll see a red light or the error message "Your device is overheating." Luckily, there are a few things you can do to cool it down. Here's what to do if your Roku is overheating.
Cooling Down a Roku Device
- If your Roku is overheating, unplug it and wait 10 minutes. Plug it in again. Repeat up to three times.
- Use an HDMI extender to move your Roku device away from the back of your TV.
- Keep air circulating in the room and around your device.
Steps
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Let the Roku cool down unplugged. If you get a red light on your Roku device or see the message "Your device is overheating," you'll need to power down your device for a bit. [1] X Research source
- If you let your device continue to overheat, it could severely damage your device.
- Wait at least 10 minutes before you plug your Roku back in. If it continues overheating, unplug it and wait another 10 minutes. Repeat two more times if necessary.
- If it continues to overheat, use the next troubleshooting steps.
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Put your Roku in a cooler place. Avoid putting your Roku in a closed area or stuck between other devices. Make sure there's enough airflow to cool down your device.
- Avoid areas with direct sunlight or near other devices that run hot, such as gaming consoles .
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Use an extender to move your device farther away. If you're using a Roku streaming stick or your Roku device has a short cable, you can use an HDMI extender to extend the distance when relocating your device.
- This is helpful if you're using a streaming stick that connects to the back of the TV, which can trap a lot of heat.
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Circulate air using a fan. If the Roku device is still overheating, try setting up a dedicated fan for the Roku.
- If you live in a hot climate, you may need to cool down the room as well.
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Use a heatsink on your Roku device. A heatsink is a piece of metal that can reduce the temperature of a device. This is what helps a CPU stay cool.
- You can purchase a heatsink (or multiple) from any electronics store.
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Contact Roku support. If your device is fairly new, you can exchange your streaming device for a new one.
- You can contact Roku on the official website .