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So the package you’ve been anxiously awaiting finally got delivered, and…it’s nowhere to be found. Aside from this disappointing feeling, you may wonder where your package is and (understandably) want to track down the item you spent your time and money on. Fortunately, UPS has a thorough investigation and claims process to help you. After following the steps below to make sure your package didn’t get delivered, you can use this comprehensive guide to get in touch with UPS and get your package as soon as possible.
Things You Should Know
- File a claim with UPS if your package says it’s been delivered and you can’t find it, even after the delivery window has passed. UPS will investigate your delivery.
- Thoroughly search the area around your house or buildings and check with neighbors. UPS drivers often leave packages in less visible locations to avoid theft.
- Look for a UPS slip in your mailbox or around your front door. This notice means that your delivery was unsuccessful and will provide you with next steps.
Steps
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Tips
- UPS frauds are unfortunately common. Be cautious of any urgent texts or calls claiming to be from UPS. When in doubt, go to the UPS website and contact them directly about the message you received.Thanks
- When requesting a reimbursement, account for the full value of your missing contents. This may include taxes and shipping fees in addition to the sale price of the items.Thanks
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References
- ↑ https://bestlifeonline.com/usps-package-not-delivered-news/
- ↑ https://www.ups.com/us/en/support/tracking-support/where-is-my-package/understanding-tracking-status.page
- ↑ https://www.ups.com/us/en/support/tracking-support/where-is-my-package/how-to-use-infonotice.page
- ↑ https://www.ups.com/us/en/track/ups-my-choice.page
- ↑ https://www.ups.com/us/en/support/file-a-claim.page
- ↑ https://www.ups.com/us/en/support/file-a-claim.page
- ↑ https://www.ups.com/us/en/support/file-a-claim.page
- ↑ https://www.refundretriever.com/blog/how-do-i-request-a-ups-guaranteed-service-refund-gsr
- ↑ https://www.ups.com/us/en/track/ups-my-choice.page
About This Article
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