How to Reply to a Text from an Unknown Number

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Dealing with a suspicious or confusing text from an unknown number
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Oof… your phone just vibrated, but you have no idea whose number is on the screen. Should you shoot the mystery texter a reply, or just leave them on read? The answer really depends on whether the text is from a stranger or a scammer. Not to worry, though! In this article, we’ve put together some specific replies that you can send back, and we've also included tips on how to avoid potential texting scams.

How to Reply to Texts from Unknown Numbers

  • In most cases, it’s best to politely reply, “Sorry, I got a new phone number. Who is this?”

"Sorry, I think you have the wrong number" is perfect if you think the text is a mistake.

  • Block any spam texts or numbers who won’t stop messaging you.
  • Do not click on any links or open any folders you receive from unknown numbers.
Section 1

The Best Way to Respond to an Unknown Number

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  1. Maybe your phone accidentally cleared away some of your old contacts, or you forgot to add someone’s contact info to your phone. If you think you might know the sender, a quick “who is this” text will get to the bottom of things. Here are a few sample responses you could send, depending on what the original sender says:
    • Someone you know: “Hey Andrew! So sorry about that–my phone’s contact list is super out of sync, so I didn’t have your number saved.”
    • Someone you don’t know: “Sorry, but I don’t know anyone by that name. Hope you’re able to find who you’re looking for!”
    • Only reply if the text seems like it came from a real person. Leave the text unanswered if you suspect that it could be spam.
  2. This tried-and-true response leaves no room for confusion. There’s no point in wasting the other person’s time–or your own, for that matter. Just shoot this quick text over to resolve the matter right away, so the unknown sender doesn’t keep blowing up your phone with more texts. If their message is clearly directed to someone else, you might say:
    • “Hey! Sorry, this isn’t Kelsey; I think you texted the wrong number.”
    • “You might be a few digits off–this isn’t John.”
    • “Sorry, this isn’t Angelica. Hope you’re able to get in touch with her, though!”
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  3. Sure, it might be funny to reply to the person’s original message and troll them with fake or goofy responses. Try to put yourself in the other person’s shoes, though: how would you feel if someone wasted your time with BS replies? Show the other person the same level of respect and courtesy that you’d like to be treated with.
    • If you do reply to an unknown number, stick to texts instead of sending selfies. Never send pictures of yourself to someone you don't know. [1]
  4. Remember–you don’t owe anyone a reply, no matter what they message you. Yes, it can be helpful to let the sender know that they messaged the wrong number. Still, your personal comfort and safety always come first. If you don’t want to respond, then don’t! The other person will eventually get the hint. [2]
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Section 2

Handling Suspicious Texts from Unknown Numbers

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  1. Frequent and/or low-quality messages (also known as spam) are really annoying to deal with, and blow up your phone with notifications. Blocking is the easiest way to get rid of these pesky messages; thankfully, smartphones have special settings that let you block calls and texts from a specific number. [3]
    • iPhone: Pull up the conversation with the stranger in your Messages app. Then, hit the contact photo (it should be the default gray contact symbol). Tap on the “info” button beneath the contact’s name and then hit the “Block this Caller” option. [4]
    • Android: Pull up the Messages app on your phone. Then, press and hold the text conversation with the contact you’d like to block. Hit the “Block” option, and then tap “OK” to confirm. [5]
  2. Scammers use prizes, fear-mongering, and other ruses to steal your personal info and money. A suspicious text may ask you to claim a random prize, offer you a free gift card, “alert” you to an issue with your bank account, and so on. Trash any messages that look fishy and don’t bother replying. [6]
    • Remember–if a government agency or police department wants to reach you, they’ll send official correspondence rather than a text.
    • Don’t be fooled by a phone number with your area code. ID spoofing lets digital criminals fake their phone number to appear more trustworthy.
    • Always delete texts from unknown senders if they ask you strange, pointed questions.
  3. The cons of clicking on unknown links far outweigh the potential pros. Chances are, that link will lead to malware, stolen information, or something else equally bad. If the text sounds too good to be true, it probably is! [7]
    • For instance, a lot of prize scam texts will ask you to click on a link to claim your money.
  4. This number applies to US residents with T-Mobile, Verizon, AT&T, or Sprint. Copy and paste the text into a new message, or simply forward the old text on your iPhone or Android phone . [8]
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      Warnings

      • Never ever give out your personal information to an unknown person or change your personal information on the advice of an unknown individual. [9]
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      References

      1. ↑ https://kidshealth.org/en/kids/online-id.html
      2. ↑ https://www.mass.gov/news/scam-alert-wrong-number-texts
      3. ↑ https://www.bbb.org/article/scams/26053-bbb-scam-alert-wrong-number-text-message-could-be-a-scam-bot
      4. ↑ https://support.apple.com/en-us/HT201229
      5. ↑ https://support.google.com/messages/answer/7029021?hl=en&co=GENIE.Platform%3DAndroid&oco=1
      6. ↑ https://www.michigan.gov/consumerprotection/Protect-Yourself/consumer-alerts/scams/text-message-scams-smishing
      7. ↑ https://www.michigan.gov/consumerprotection/Protect-Yourself/consumer-alerts/scams/text-message-scams-smishing
      8. ↑ https://consumer.ftc.gov/articles/how-recognize-and-report-spam-text-messages
      9. ↑ https://consumer.ftc.gov/articles/how-avoid-scam

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