如何解决Windows电脑没有声音的问题

PDF download 下载PDF文件
共同创作者是 Kevin Burnett

PDF download 下载PDF文件

没有什么事情比电脑没有声音更让人郁闷了。硬件和软件上的各种问题故障都能够导致电脑失去声音。当您检查完设备的物理连接后，你可以使用系统内置的故障修复工具来尝试找到问题所在。如果故障修复程序无法解决问题，那么您可以手动安装新的音频硬件驱动器。

部分 1
部分 1 的 5:

检查连接

PDF download 下载PDF文件
  1. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/2\/2e\/Resolve-No-Sound-on-Windows-Computer-Step-1-Version-2.jpg\/v4-460px-Resolve-No-Sound-on-Windows-Computer-Step-1-Version-2.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/2\/2e\/Resolve-No-Sound-on-Windows-Computer-Step-1-Version-2.jpg\/v4-728px-Resolve-No-Sound-on-Windows-Computer-Step-1-Version-2.jpg","smallWidth":460,"smallHeight":344,"bigWidth":728,"bigHeight":545,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
    Windows系统的声音图标很小，所以很难直接看到是否被设为静音。点击状态栏里的声音图标，然后会弹出一个小框，点击扬声器按钮来关闭静音模式。 [1]
  2. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/6\/6b\/Resolve-No-Sound-on-Windows-Computer-Step-2-Version-2.jpg\/v4-460px-Resolve-No-Sound-on-Windows-Computer-Step-2-Version-2.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/6\/6b\/Resolve-No-Sound-on-Windows-Computer-Step-2-Version-2.jpg\/v4-728px-Resolve-No-Sound-on-Windows-Computer-Step-2-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
    接触不良或连接不当时引起没有声音的常见原因之一，也是最好修复解决的问题。确保你的扬声器或耳机完全插入插孔，并确保数据线和连接装置完好无损。
  3. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/9\/9d\/Resolve-No-Sound-on-Windows-Computer-Step-3.jpg\/v4-460px-Resolve-No-Sound-on-Windows-Computer-Step-3.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/9\/9d\/Resolve-No-Sound-on-Windows-Computer-Step-3.jpg\/v4-728px-Resolve-No-Sound-on-Windows-Computer-Step-3.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
    确保你的扬声器连接到计算机后面的正确的端口中。一般来说，绿色的端口是外接扬声器最常用的端口，而橙色和黑色端口则用于连接环绕立体声系统和低音喇叭。粉色的端口对应麦克风连接。
  4. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/2\/2a\/Resolve-No-Sound-on-Windows-Computer-Step-4-Version-2.jpg\/v4-460px-Resolve-No-Sound-on-Windows-Computer-Step-4-Version-2.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/2\/2a\/Resolve-No-Sound-on-Windows-Computer-Step-4-Version-2.jpg\/v4-728px-Resolve-No-Sound-on-Windows-Computer-Step-4-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
    许多扬声器需要接入电源并打开开关才能工作。查看扬声器上的音量控制区，并确保音量调节到能够让人听见的水平。
    广告
部分 2
部分 2 的 5:

选择正确的扬声器

PDF download 下载PDF文件
  1. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/3\/38\/Resolve-No-Sound-on-Windows-Computer-Step-5-Version-2.jpg\/v4-460px-Resolve-No-Sound-on-Windows-Computer-Step-5-Version-2.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/3\/38\/Resolve-No-Sound-on-Windows-Computer-Step-5-Version-2.jpg\/v4-728px-Resolve-No-Sound-on-Windows-Computer-Step-5-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
    如果你接入多个扬声器（如耳机、扬声器、电视），那么你可能选择了错误的输出设备。你可以在这个菜单中选择你的播放设备。
  2. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/c\/cf\/Resolve-No-Sound-on-Windows-Computer-Step-6-Version-2.jpg\/v4-460px-Resolve-No-Sound-on-Windows-Computer-Step-6-Version-2.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/c\/cf\/Resolve-No-Sound-on-Windows-Computer-Step-6-Version-2.jpg\/v4-728px-Resolve-No-Sound-on-Windows-Computer-Step-6-Version-2.jpg","smallWidth":460,"smallHeight":344,"bigWidth":728,"bigHeight":545,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
    连接的设备的图标下方会出现“就绪”字样。如果端口没有连入任何设备，则会显示“未插入”字样。目前默认选择的设备图标上会出现绿色的对勾。
  3. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/b\/b5\/Resolve-No-Sound-on-Windows-Computer-Step-7-Version-2.jpg\/v4-460px-Resolve-No-Sound-on-Windows-Computer-Step-7-Version-2.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/b\/b5\/Resolve-No-Sound-on-Windows-Computer-Step-7-Version-2.jpg\/v4-728px-Resolve-No-Sound-on-Windows-Computer-Step-7-Version-2.jpg","smallWidth":460,"smallHeight":344,"bigWidth":728,"bigHeight":545,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
    这会将你选择的设备设置为计算机音频输出设备。再次播放音频看是否能听到声音。
    广告
部分 3
部分 3 的 5:

使用Windows故障修复工具

PDF download 下载PDF文件
  1. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/1\/12\/Resolve-No-Sound-on-Windows-Computer-Step-8-Version-2.jpg\/v4-460px-Resolve-No-Sound-on-Windows-Computer-Step-8-Version-2.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/1\/12\/Resolve-No-Sound-on-Windows-Computer-Step-8-Version-2.jpg\/v4-728px-Resolve-No-Sound-on-Windows-Computer-Step-8-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
    Windows系统有一个故障修复程序，能够检测和修复各种硬件问题，包括计算机音频问题。
    • 你可以在开始菜单中找到控制面板。如果你使用Windows 8系统，右键点击开始按钮，选择“控制面板”。
  2. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/8\/84\/Resolve-No-Sound-on-Windows-Computer-Step-9-Version-2.jpg\/v4-460px-Resolve-No-Sound-on-Windows-Computer-Step-9-Version-2.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/8\/84\/Resolve-No-Sound-on-Windows-Computer-Step-9-Version-2.jpg\/v4-728px-Resolve-No-Sound-on-Windows-Computer-Step-9-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
    具体哪个选项取决于控制面板的浏览设置。
  3. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/c\/c1\/Resolve-No-Sound-on-Windows-Computer-Step-10-Version-2.jpg\/v4-460px-Resolve-No-Sound-on-Windows-Computer-Step-10-Version-2.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/c\/c1\/Resolve-No-Sound-on-Windows-Computer-Step-10-Version-2.jpg\/v4-728px-Resolve-No-Sound-on-Windows-Computer-Step-10-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
    这会打开播放音频的故障修复工具。
  4. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/6\/63\/Resolve-No-Sound-on-Windows-Computer-Step-11-Version-2.jpg\/v4-460px-Resolve-No-Sound-on-Windows-Computer-Step-11-Version-2.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/6\/63\/Resolve-No-Sound-on-Windows-Computer-Step-11-Version-2.jpg\/v4-728px-Resolve-No-Sound-on-Windows-Computer-Step-11-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
    故障修复工具会罗列出计算机上所有可用的各种输出装置。选择有问题的设备，并点击 下一步 。
  5. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/6\/63\/Resolve-No-Sound-on-Windows-Computer-Step-12.jpg\/v4-460px-Resolve-No-Sound-on-Windows-Computer-Step-12.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/6\/63\/Resolve-No-Sound-on-Windows-Computer-Step-12.jpg\/v4-728px-Resolve-No-Sound-on-Windows-Computer-Step-12.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
    程序会扫描你的系统设置，并找到音频故障。任何错误都能被修复工具自动修复，并发送一个报告，其中列出修复过程中做出哪些更改。 [2]
    广告
部分 4
部分 4 的 5:

重新安装音频驱动器

PDF download 下载PDF文件
  1. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/8\/8a\/Resolve-No-Sound-on-Windows-Computer-Step-13.jpg\/v4-460px-Resolve-No-Sound-on-Windows-Computer-Step-13.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/8\/8a\/Resolve-No-Sound-on-Windows-Computer-Step-13.jpg\/v4-728px-Resolve-No-Sound-on-Windows-Computer-Step-13.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
    设备管理器是一个Windows实用程序，允许你查看和管理所有已经安装的硬件设备。出现故障的设备会被标记出来，允许你快速精确的找到硬件故障。 [3]
    • 按下 Win + R 按键，输入 devmgmt.msc 来快速启动设备管理器。
  2. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/7\/73\/Resolve-No-Sound-on-Windows-Computer-Step-14.jpg\/v4-460px-Resolve-No-Sound-on-Windows-Computer-Step-14.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/7\/73\/Resolve-No-Sound-on-Windows-Computer-Step-14.jpg\/v4-728px-Resolve-No-Sound-on-Windows-Computer-Step-14.jpg","smallWidth":460,"smallHeight":346,"bigWidth":728,"bigHeight":547,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
    双击你的音频设备。如果你的音频设备没有正常工作，那么图标上会有一个小“！”或“？”符号。
  3. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/3\/3f\/Resolve-No-Sound-on-Windows-Computer-Step-15.jpg\/v4-460px-Resolve-No-Sound-on-Windows-Computer-Step-15.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/3\/3f\/Resolve-No-Sound-on-Windows-Computer-Step-15.jpg\/v4-728px-Resolve-No-Sound-on-Windows-Computer-Step-15.jpg","smallWidth":460,"smallHeight":344,"bigWidth":728,"bigHeight":545,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
    选择“自动搜索更新的驱动程序软件”，来让Windows在线搜索正确的驱动器。如果找到驱动器，那么就能自动下载和安装它们。如果Windows系统无法找到任何更新项，继续阅读下文。
  4. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/b\/be\/Resolve-No-Sound-on-Windows-Computer-Step-16.jpg\/v4-460px-Resolve-No-Sound-on-Windows-Computer-Step-16.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/b\/be\/Resolve-No-Sound-on-Windows-Computer-Step-16.jpg\/v4-728px-Resolve-No-Sound-on-Windows-Computer-Step-16.jpg","smallWidth":460,"smallHeight":344,"bigWidth":728,"bigHeight":544,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
    如果设备管理器没有列出设备名称，那么你可以使用设备硬件ID来找到型号和制造商。点击设备属性窗口中的 详细信息 选项卡。从下拉菜单中选择“硬件 Id”。你会在对话框中看到一个或多个条目信息。右键点击最上方的一条，选择“复制”。在网页搜索栏中粘贴，找到音频设备型号。
  5. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/7\/7a\/Resolve-No-Sound-on-Windows-Computer-Step-17.jpg\/v4-460px-Resolve-No-Sound-on-Windows-Computer-Step-17.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/7\/7a\/Resolve-No-Sound-on-Windows-Computer-Step-17.jpg\/v4-728px-Resolve-No-Sound-on-Windows-Computer-Step-17.jpg","smallWidth":460,"smallHeight":344,"bigWidth":728,"bigHeight":545,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
    访问制造商技术支持网页，在搜索栏中输入设备型号。接着会列出设备的下载列表。下方列出了常用的音频设备制造商的技术支持页面：
    • 瑞昱- realtek.com.tw/downloads/
    • Creative创新 - support.creative.com/welcome.aspx
    • 罗技- support.logitech.com/
  6. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/d\/d0\/Resolve-No-Sound-on-Windows-Computer-Step-18.jpg\/v4-460px-Resolve-No-Sound-on-Windows-Computer-Step-18.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/d\/d0\/Resolve-No-Sound-on-Windows-Computer-Step-18.jpg\/v4-728px-Resolve-No-Sound-on-Windows-Computer-Step-18.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
    有些驱动程序会自带安装程序，而其他驱动程序打包成ZIP或INF格式文件包中。如果有个多个选项，下载符合你Windows系统版本的驱动程序。
  7. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/6\/6b\/Resolve-No-Sound-on-Windows-Computer-Step-19.jpg\/v4-460px-Resolve-No-Sound-on-Windows-Computer-Step-19.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/6\/6b\/Resolve-No-Sound-on-Windows-Computer-Step-19.jpg\/v4-728px-Resolve-No-Sound-on-Windows-Computer-Step-19.jpg","smallWidth":460,"smallHeight":346,"bigWidth":728,"bigHeight":547,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
    如果驱动程序自带安装程序，运行安装程序，并按照向导进行操作。这会自动为你安装驱动程序。安装后需要重新启动你的计算机。
  8. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/2\/28\/Resolve-No-Sound-on-Windows-Computer-Step-20.jpg\/v4-460px-Resolve-No-Sound-on-Windows-Computer-Step-20.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/2\/28\/Resolve-No-Sound-on-Windows-Computer-Step-20.jpg\/v4-728px-Resolve-No-Sound-on-Windows-Computer-Step-20.jpg","smallWidth":460,"smallHeight":344,"bigWidth":728,"bigHeight":545,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
    如果你的驱动程序打包成ZIP或INF格式文件包，那么你需要通过设备管理器手动安装它。
    • 双击文件，选择“解压”来解压ZIP文件。
    • 打开设备管理器，双击音频设备。
    • 点击 驱动程序 选项卡，点击 更新驱动程序 按钮。
    • 选择“浏览我的计算机中驱动程序软件”，选择INF文件，它可能是从ZIP文件中下载解压而来的。安装文件后重启你的电脑。
    广告
部分 5
部分 5 的 5:

修改权限

PDF download 下载PDF文件
  1. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/e\/ea\/Resolve-No-Sound-on-Windows-Computer-Step-21.jpg\/v4-460px-Resolve-No-Sound-on-Windows-Computer-Step-21.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/e\/ea\/Resolve-No-Sound-on-Windows-Computer-Step-21.jpg\/v4-728px-Resolve-No-Sound-on-Windows-Computer-Step-21.jpg","smallWidth":460,"smallHeight":344,"bigWidth":728,"bigHeight":545,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
    Windows7系统中有一个奇怪的错误，会导致你的计算机不再授权给任何程序访问你的音频设备。这会阻止音频的播放。对此，最快捷的修复方法是在命令提示符中运行几个命令。注意，这个方法会让你的计算机变得不那么安全，最好能够完全重装Windows系统。
    • 点击开始按钮，右键点击命令提示符，选择“以管理员身份运行”。如果你是使用的是Windows 8，那么右键点击开始按钮，选择“命令提示符（管理员）”。
  2. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/9\/97\/Resolve-No-Sound-on-Windows-Computer-Step-22.jpg\/v4-460px-Resolve-No-Sound-on-Windows-Computer-Step-22.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/9\/97\/Resolve-No-Sound-on-Windows-Computer-Step-22.jpg\/v4-728px-Resolve-No-Sound-on-Windows-Computer-Step-22.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
  3. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/1\/12\/Resolve-No-Sound-on-Windows-Computer-Step-23.jpg\/v4-460px-Resolve-No-Sound-on-Windows-Computer-Step-23.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/1\/12\/Resolve-No-Sound-on-Windows-Computer-Step-23.jpg\/v4-728px-Resolve-No-Sound-on-Windows-Computer-Step-23.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
  4. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/3\/36\/Resolve-No-Sound-on-Windows-Computer-Step-24.jpg\/v4-460px-Resolve-No-Sound-on-Windows-Computer-Step-24.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/3\/36\/Resolve-No-Sound-on-Windows-Computer-Step-24.jpg\/v4-728px-Resolve-No-Sound-on-Windows-Computer-Step-24.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
    尝试播放音频来查看是否成功修复故障。如果没有，你可能需要完全重新安装Windows系统。 [4]
    广告

你可能还喜欢

如何
用命令提示符更改电脑密码
如何
打开XML文件
如何
查看Internet Explorer浏览器的历史记录
如何在Windows中调整屏幕的亮度
如何
启用图像预览显示文件夹中的图片（Windows10）
如何
关闭Windows激活
如何
显示所有打开的窗口
如何
打开ISO文件
如何在没有管理员权限时安装Windows软件
如何关闭Windows 11的S模式
如何
在Windows上修改或创建桌面图标
如何
在Windows 10中关闭Windows Defender
如何
在命令提示符中复制文件
如何
给MP3歌曲更换或放一张新的专辑封面照（Windows7）
广告

参考

  1. ↑ http://support.hp.com/us-en/document/c01884922
  2. ↑ http://www.thewindowsclub.com/no-sound-on-windows-8-7
  3. ↑ http://windows.microsoft.com/en-us/windows/no-sound-help#no-sound=windows-8&v1h=win8tab4&v2h=win7tab1&v3h=winvistatab1&v4h=winxptab1
  4. ↑ http://www.pcgamer.com/the-most-frustrating-windows-7-audio-problem-solved/

关于本wikiHow

其他语言
本页面已经被访问过35,982次。

这篇文章对你有帮助吗？

广告