Probleme mit Downloads aus dem Microsoft Store beheben

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Falls die “Store”-App deines Windows-Computers deine Apps nicht richtig herunterlädt, hast du ein paar verschiedene Lösungen zur Verfügung - davon, die Datum- und Uhrzeit-Einstellungen deines Computers zu ändern, bis dazu, den Cache deine Stores zurückzusetzen.

Methode 1
Methode 1 von 4:

Die Datum- und Uhrzeit-Einstellungen deines Computers ändern

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    Klicke bei Windows 10 einfach die Suchleiste des Startmenüs an. [1]
    • Halte bei Windows 8 ⊞ Win gedrückt und tippe W an.
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    Diese sollte sich oben im Suchmenü befinden.
    • Klicke bei Windows 8 unter dem Suchfeld “Datum und Uhrzeit ändern“ an.
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    Du findest diese Option im “Datum und Uhrzeit”-Menü.
    • Du musst Administrator sein, um diese Einstellungen zu ändern.
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    Diese sollten das gegenwärtige Datum und die gegenwärtige Uhrzeit wiederspiegeln, wie sie auf deine Zeitzone zutreffen.
    • Du kannst auch “Zeitzone ändern” anklicken, um deine Zeitzonen-Einstellungen zu ändern.
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    Dein Datum und deine Uhrzeit sollten jetzt auf dem neuesten Stand sein!
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    Falls die Datum/Uhrzeit-Einstellungen das Problem waren, sollten deine Downloads jetzt aktiv sein!
    Werbeanzeige
Methode 2
Methode 2 von 4:

Deine gegenwärtigen Apps aktualisieren

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    Du findest es links von der Suchleiste.
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    Dieses sollte in der oberen rechten Ecke deines App Stores stehen.
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    Je nachdem, wie viele Apps aktualisiert werden müssen, könnte dieses einige Minuten dauern.
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    Falls deine gegenwärtigen Apps den Download-Vorgang zurückgesetzt haben, sollten diese Apps jetzt heruntergeladen werden.
    Werbeanzeige
Methode 3
Methode 3 von 4:

Dich vom Microsoft Store abmelden

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    Falls du ein zu deinem Windows-Account zugehöriges Bild hast, erscheint es hier. Andernfalls ist dieses Symbol die Silhouette einer Person. [2]
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    Du findest diese Option oben im resultierenden Dropdownmenü.
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  5. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/f\/f5\/Fix-Microsoft-Store-Downloading-Problems-Step-22-Version-3.jpg\/v4-460px-Fix-Microsoft-Store-Downloading-Problems-Step-22-Version-3.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/f\/f5\/Fix-Microsoft-Store-Downloading-Problems-Step-22-Version-3.jpg\/v4-728px-Fix-Microsoft-Store-Downloading-Problems-Step-22-Version-3.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
    Das meldet dich von der Store-App ab.
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    Du solltest diesen oben im Pop-up-Menü sehen.
  9. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/0\/00\/Fix-Microsoft-Store-Downloading-Problems-Step-26-Version-2.jpg\/v4-460px-Fix-Microsoft-Store-Downloading-Problems-Step-26-Version-2.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/0\/00\/Fix-Microsoft-Store-Downloading-Problems-Step-26-Version-2.jpg\/v4-728px-Fix-Microsoft-Store-Downloading-Problems-Step-26-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
    Das meldet dich wieder bei der Store-App an.
  10. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/9\/96\/Fix-Microsoft-Store-Downloading-Problems-Step-27-Version-2.jpg\/v4-460px-Fix-Microsoft-Store-Downloading-Problems-Step-27-Version-2.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/9\/96\/Fix-Microsoft-Store-Downloading-Problems-Step-27-Version-2.jpg\/v4-728px-Fix-Microsoft-Store-Downloading-Problems-Step-27-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
    Falls dich ab- und wieder anzumelden dein Problem behoben hat, sollten deine Downloads fortgefahren sein!
    Werbeanzeige
Methode 4
Methode 4 von 4:

Den Cache des Stores zurücksetzen

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  1. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/c\/cc\/Fix-Microsoft-Store-Downloading-Problems-Step-28-Version-2.jpg\/v4-460px-Fix-Microsoft-Store-Downloading-Problems-Step-28-Version-2.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/c\/cc\/Fix-Microsoft-Store-Downloading-Problems-Step-28-Version-2.jpg\/v4-728px-Fix-Microsoft-Store-Downloading-Problems-Step-28-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
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    Das öffnet die "Run"-App.
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    Du kannst es auch in die Suchleiste des Startmenüs eingeben, um auf das „Windows Store Reset“-Programm zuzugreifen.
  4. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/a\/a5\/Fix-Microsoft-Store-Downloading-Problems-Step-31-Version-2.jpg\/v4-460px-Fix-Microsoft-Store-Downloading-Problems-Step-31-Version-2.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/a\/a5\/Fix-Microsoft-Store-Downloading-Problems-Step-31-Version-2.jpg\/v4-728px-Fix-Microsoft-Store-Downloading-Problems-Step-31-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
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    Wenn es das tut, sollte sich deine Store-App mit einem sauberen Cache öffnen. [3]
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    Falls der Cache das Problem war, sollten deine Downloads fortgefahren sein!
    Werbeanzeige

Tipps

  • Als allgemeine Regel solltest du immer versuchen, deine Apps auf dem neuesten Stand zu halten.
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Warnungen

  • Falls du an einem geteilten oder öffentlichen Computer bist, kannst du die Datum/Uhrzeit-Einstellungen womöglich nicht ändern oder das “wsreset”-Programm durchlaufen lassen.
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Referenzen

  1. ↑ http://www.thewindowsclub.com/windows-store-not-opening
  2. ↑ http://www.windowscentral.com/fix-pending-apps-windows-10-store
  3. ↑ http://www.pcworld.com/article/3053099/windows/3-quick-fixes-for-your-windows-store-problems.html

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