Cara Menghubungi eBay

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Apabila Anda mempunyai pertanyaan atau masalah yang ingin disampaikan kepada eBay, Anda akan diarahkan ke sistem otomatis. Perusahaan sudah tidak menyediakan opsi surel ( email ) atau obrolan langsung untuk melayani pelanggan. Untungnya, sistem pelayanan otomatis ini cukup mudah ditelusuri setelah Anda mengeklik " Contact Us ".

Metode 1
Metode 1 dari 3:

Komputer Desktop

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    Kunjungi eBay.com . Tik nama pengguna dan kata sandi apabila Anda belum masuk ( login ).
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    Tautan ini terdapat di pojok kiri atas.
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    Tombol berwarna biru ini berada di bagian kanan bawah jendela.
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    Pilih kategori yang paling sesuai dengan alasan yang membuat Anda menghubungi eBay: Buying (pembelian); Selling (penjualan); Account (akun); Returns (pengembalian); atau Fees & Billing (biaya dan tagihan).
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    Setelah menentukan kategori, Anda harus memilih salah satu topik yang disediakan.
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    Setelah memilih subtopik, Anda akan diberi opsi kontak di bagian bawah jendela. Pilih salah satu opsi yang diinginkan: Call Us (hubungi kami), Call Me (hubungi saya), atau Ask the Community (bertanya ke komunitas).
    • Untuk melihat opsi kontak, gulirkan layar ke bawah hingga melewati tips, petunjuk, dan FAQ ( frequently asked questions atau pertanyaan yang sering diajukan) yang ditampilkan di halaman eBay tersebut.
    Iklan
Metode 2
Metode 2 dari 3:

Perangkat Android

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    Tik nama pengguna dan kata sandi jika Anda belum masuk.
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    Pilih kategori yang paling sesuai dengan alasan yang membuat Anda menghubungi eBay: Buying ; Selling ; Account ; Returns ; Fees & Billing , atau eBay app questions (pertanyaan yang terkait dengan aplikasi eBay).
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    Setelah menentukan kategori, Anda harus memilih salah satu dari beberapa topik yang disediakan.
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    Setelah memilih subtopik, Anda akan diberi opsi kontak di bagian bawah jendela. Pilih salah satu opsi yang diinginkan: Call Us , Call Me , atau Ask the Community .
    • Untuk melihat opsi kontak, gulirkan layar ke bawah hingga melewati tips, petunjuk, dan FAQ yang ditampilkan di halaman eBay tersebut.
    Iklan
Metode 3
Metode 3 dari 3:

Perangkat iOS

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    Tik nama pengguna dan kata sandi jika Anda belum masuk.
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    Pilih kategori yang paling sesuai dengan alasan yang membuat Anda menghubungi eBay: Buying ; Selling ; Account ; Returns ; Fees & Billing , atau eBay app questions .
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    Setelah menentukan kategori, Anda harus memilih salah satu dari beberapa topik yang disediakan.
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  8. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/9\/9f\/Contact-eBay-Step-23-Version-3.jpg\/v4-460px-Contact-eBay-Step-23-Version-3.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/9\/9f\/Contact-eBay-Step-23-Version-3.jpg\/v4-728px-Contact-eBay-Step-23-Version-3.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
    Setelah memilih subtopik, Anda akan diberi opsi kontak di bagian bawah jendela. Pilih salah satu opsi yang diinginkan: Call Us , Call Me , atau Ask the Community .
    • Untuk melihat opsi kontak, gulirkan layar ke bawah hingga melewati tips, petunjuk, dan FAQ yang ditampilkan di halaman eBay tersebut.
    Iklan

Tips

  • Apabila Anda lebih suka menggunakan telepon, hubungi Layanan Pelanggan eBay dengan nomor 1-866-540-3229. Anda akan dipandu oleh sistem suara otomatis yang memberikan beberapa opsi yang sama dengan yang disediakan pada sistem daring ( online ).


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